Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 8, 2020 at 6:25 pm #1171546
    El

    Hi there,
    I just noticed that the enfold editor started to clean out all custom tags that we use for language seperation in the editor:
    <!–:de–><!–:en–><!–:–>
    are completely gone when I save the portfolio item. Any idea what causes this? Latest enfold and WP 5.2.2.
    Best,
    El

    January 8, 2020 at 7:05 pm #1171560
    El

    Ok, it is the WP-classic editor setting in the Enfold config that kills everything. If I turn it off then at least my not yet saved pages are not yet trashed.

    January 8, 2020 at 8:47 pm #1171598
    Victoria

    Hi El,

    Glad you got it figured out. Which setting are you referring to, though?

    Best regards,
    Victoria

    January 8, 2020 at 8:51 pm #1171600
    El

    Hi Victoria,

    Enfold > Select Your Editor > Use Block Editor

    Best,
    El

    January 8, 2020 at 9:35 pm #1171620
    Victoria

    Hi El,

    Thanks :)

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 13, 2020 at 5:19 pm #1172882
    El

    Hi Victoria,

    unfortunately it is not resolved. All custom tags are cleaned out when I access a Product or Page that is built with the Advanced Layout Editor. How do I keep this from happening? It does not seem to happen once I re-save a page and add all the codes back it… but obviously I do not want this to happen in the first place.

    Best,
    Elmar

    January 15, 2020 at 2:30 pm #1174001
    Günter

    Hi,

    Can you please give us wp backend access and a test page/post where we can see how you built the content so we can try to reproduce it in our dev environment.

    WP block editor uses similar constructs like – could be that there is a possible conflict -but we have to check.

    Best regards,
    Günter

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