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Viewing 23 posts - 1 through 23 (of 23 total)
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    Posts
  • December 19, 2019 at 7:29 pm #1167878
    Milan

    Hello to Enfold team,
    Will be available an update before xmas please? Thanks for info.

    Best wishes and happy xmas,
    Milan

    December 19, 2019 at 9:31 pm #1167943
    Victoria

    Hey Milan,

    The update will be available in early January. We have a beta version that we can share with you if you need it. Please let us know if you do.

    Best regards,
    Victoria

    December 20, 2019 at 12:42 pm #1168098
    Milan

    Hello Victoria,
    I would like to try beta. Some little bugs may disappear and if something go wrong, I have always backups :)
    Milan

    December 20, 2019 at 2:30 pm #1168130
    Nikko

    Hi Milan,

    You can find the link to the beta version in private content.

    Best regards,
    Nikko

    December 20, 2019 at 4:28 pm #1168199
    Milan

    Thank you.
    Anyway, do you want me to check/test something specific?
    I can try it in VPS with PHP up to 7.4 + webhosting with namecheap.

    M

    December 20, 2019 at 5:12 pm #1168212
    Nikko

    Hi Milan,

    You’re welcome, for now we don’t have anything specific that we’d like you to check but if you do encounter some bug in the beta version please feel free to inform us, so we can also notify our dev :)

    Best regards,
    Nikko

    December 20, 2019 at 6:33 pm #1168255
    Milan

    Yes, there is a bug in Beta 2 version :(
    Please see the link in private content.

    I placed code below into PAGE and the same code into FOOTER text widget. It is all about icons. On the page icons appeared, in the footer text widget not.. 

    <div class="row-fluid">
<div class="rhcol span1"></div>
<div class="rhcol span4">
<h4>Contact</h4>
 (Email address hidden if logged out) 
07740 111 111 111

</div>
<div class="rhcol span3">
<h4>Follow</h4>
[av_font_icon icon='ue8f5' font='entypo-fontello' style='' caption='' link='manually,https://www.facebook.com/hidden/' linktarget='_blank' size='30px' position='left' color='' custom_class='' admin_preview_bg='' av_uid='av-e5s6w'][/av_font_icon][av_font_icon icon='ue909' font='entypo-fontello' style='' caption='' link='manually,https://www.instagram.com/hidden/' linktarget='_blank' size='31px' position='left' color='' custom_class='' admin_preview_bg='' av_uid='av-72gu0'][/av_font_icon]

</div>
<div class="rhcol span2"><a title="Flowers From The Farm Member" href="https://www.hidden.co.uk/members/hidden" target="_blank" rel="noopener"><img class="alignleft wp-image-374" src="https://www.hidden.co.uk/wp-content/uploads/flowers-from-the-farm.png" alt="" width="174" height="117" /></a></div>
</div>
    December 21, 2019 at 1:20 pm #1168417
    Milan

    Did dev team got notified please?

    December 21, 2019 at 3:50 pm #1168450
    Victoria

    Hi Milan,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    I am running the new version and the icon from the code above is showing up on my end.

    Best regards,
    Victoria

    December 21, 2019 at 7:32 pm #1168502
    Milan

    Yes, see the details on p.c.

    December 24, 2019 at 7:42 pm #1168968
    Victoria

    Hi Milan,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    January 7, 2020 at 4:08 pm #1171081
    Milan

    Hello Victoria,

    I wanted to drop reply, but forum had been closed :-/
    The password is correct, strating with b, ending with n
    P: stands for password. ‘P: ‘ is not part of the password.

    Milan

    January 7, 2020 at 8:40 pm #1171201
    Victoria

    Hi Milan,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    January 7, 2020 at 8:59 pm #1171214
    Milan

    That’s weird… I changed password. Username is the same, psw in private content.

    January 8, 2020 at 12:02 pm #1171390
    Mike

    Hi,
    Thank you for the login, I can not reproduce your error on a clean install, your shortcode works on my install, when you updated did you overwrite the theme files or did you completely delete the theme and upload the new one?
    Please include ftp access so we can investigate.

    Best regards,
    Mike

    January 8, 2020 at 12:16 pm #1171397
    Milan

    Hello Mike,
    before providing FTP, may I get new fresh link for downloading latest beta please? The one by Nikko already expired.
    And yes, usually I do delete Enfold folder after backup custom.css

    M

    January 8, 2020 at 12:41 pm #1171399
    Mike

    Hi,
    Please see Private Content area.

    Best regards,
    Mike

    January 8, 2020 at 12:52 pm #1171403
    Milan

    Thank you, I will try it I guess in 1 hr.

    M

    Edited: I try it NOW :)

    • This reply was modified 4 years, 6 months ago by Milan.
    January 8, 2020 at 1:19 pm #1171417
    Milan

    So Beta 2 tested again, no soc. icons :(
    Please, see the private content for FTP access.

    M

    January 8, 2020 at 2:27 pm #1171450
    Milan

    I just refreshed page now and icons appeared. What have you done? What is the issue? How to fix it? :)

    January 8, 2020 at 2:28 pm #1171451
    Mike

    Hi,
    Thank you for the ftp login, turns our that your shortcode was added to the widget in the footer in a “text” widget instead of a “html” widget, I corrected for you and your shortcode is now showing correctly.
    I will bring this to the attention of the dev team.
    correction, dev team is aware of this issue with the “text” widget and is working on it.

    Best regards,
    Mike

    January 8, 2020 at 2:54 pm #1171468
    Milan

    Ah so… it used to work in text code before. I think it should stay supported in that kind of widget, as it is supported in ‘text’ on pages.
    Thanks for having a look and fixing the issue :)

    January 8, 2020 at 8:05 pm #1171575
    Victoria

    Hi Milan,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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