Page 261 – Support | Kriesi.at – Premium WordPress Themes

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April 22, 2020 at 5:54 pm in reply to: Problems after a recent software update from Apple for tablets (iPadO #1206297
Victoria
Inactive Moderator
Hi Lueder,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
- This reply was modified 5 years, 10 months ago by Victoria.
April 22, 2020 at 5:53 pm in reply to: cookie switches setting #1206295

Victoria
Inactive Moderator

Hey brandreach_at,

Here are the docs for you:

Privacy & Cookies

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 5:50 pm in reply to: Fullwidth Easy Slider Caption animation – duration #1206291

Victoria
Inactive Moderator

Hey sue007,

Please have a look at the docs here:

Fullwidth Easy Slider

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 5:25 pm in reply to: pubhtml 5 and enfold #1206279

Victoria
Inactive Moderator

Hi zeitraum_,

Please explain with more details about the nature of the issue. I can click on the images and the reader opens.

Best regards,
Victoria

April 22, 2020 at 5:23 pm in reply to: Despite setting a Home Page the Blog page shows up as main page #1206276

Victoria
Inactive Moderator

Hi 2SPRO,

The theme has been updated, please check.

Best regards,
Victoria

April 22, 2020 at 5:11 pm in reply to: Events Calendar Plugin Overrides #1206269

Victoria
Inactive Moderator

Hey pippylu,

Best regards,
Victoria

April 22, 2020 at 5:08 pm in reply to: Enfold Demo Health – Header #1206268

Victoria
Inactive Moderator

Hi Anuschka,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 22, 2020 at 5:06 pm in reply to: Advanced layout builder and WP-Client #1206266

Victoria
Inactive Moderator

Hey snitt,

Here are the docs for you:

Intro to layout builder

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 5:03 pm in reply to: WPML does not translate the Icon Grid widget #1206265

Victoria
Inactive Moderator

Hi TT2495,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

April 22, 2020 at 4:56 pm in reply to: MAP and Enfold version #1206264

Victoria
Inactive Moderator

Hi cineversailles,

The theme is updated. Please check.

Best regards,
Victoria

April 22, 2020 at 4:48 pm in reply to: Recaptacha JS files to load only on pages which use Forms #1206263

Victoria
Inactive Moderator

Hi 7thflow,

Well, this option is not available at the moment. I will forward this as a feature request, our devs will consider it for implementation.

Best regards,
Victoria

April 22, 2020 at 4:36 pm in reply to: Hover-Farbeffekt im Bereich "Menü-Links in Seitenüberlagerung/-verschiebung" #1206257

Victoria
Inactive Moderator

Hi ezban4life,

Please share credentials so that we can see it the issue.

Best regards,
Victoria

April 22, 2020 at 4:31 pm in reply to: Mobile menu & Desktop menu #1206256

Victoria
Inactive Moderator

Hi Michel,

Please change it to the icon and we’ll look into the mobile look :)

Best regards,
Victoria

April 22, 2020 at 4:29 pm in reply to: Add text and Icons at bottom of Hamburger Menu #1206254

Victoria
Inactive Moderator

Hey MusicalFactory,

You can add the code to the avia.js file here

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 4:22 pm in reply to: LayerSlider Delay #1206253

Victoria
Inactive Moderator

Hey Valerie,

It might be better to add a color section with the background images instead of the Layer Slider. It does not require all the additional scripts to load just one image.

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 4:16 pm in reply to: GRID GALLERY TYPE #1206250

Victoria
Inactive Moderator

Hi mleite1,

Well, you can try to use the cell and have images as background, add text block with the texts, but it might be tricky.

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 4:13 pm in reply to: Blurred Shop Banner Image #1206249

Victoria
Inactive Moderator

Hi holantorcha,

Best regards,
Victoria

April 22, 2020 at 4:09 pm in reply to: Forms don't work with my custom email address #1206247

Victoria
Inactive Moderator

Hi Sonotheme,

Please install an SMPT plugin and see if the issue persists.

Best regards,
Victoria

April 22, 2020 at 4:08 pm in reply to: no images after importing demo #1206246

Victoria
Inactive Moderator

Hi edc1512,

Best regards,
Victoria

April 22, 2020 at 3:44 pm in reply to: Fehler bei sprunkenmarken Setzung ???? #1206234

Victoria
Inactive Moderator

Hi sternloscreative,

Can you please make a small screencast of the issue?

Best regards,
Victoria

April 22, 2020 at 3:38 pm in reply to: Issue with Polylang and Enfold #1206225

Victoria
Inactive Moderator

Hey Michael,

Best regards,
Victoria

April 22, 2020 at 3:35 pm in reply to: LearnDash Quiz Results Display Issue… #1206222

Victoria
Inactive Moderator

Hi nesaw,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

April 22, 2020 at 3:28 pm in reply to: Errors after upgrade wordpress #1206221

Victoria
Inactive Moderator

Hi Marco,

Please deactivate Wordfence and see if the issue persists. Also, check WordPress forums for a similar error.

If you need further assistance please let us know.
Best regards,
Victoria

April 22, 2020 at 3:23 pm in reply to: Unable to add, update, or remove layersliders #1206217

Victoria
Inactive Moderator

Hey!

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

April 22, 2020 at 3:21 pm in reply to: Enfold – Upcoming fixes #1206216

Victoria
Inactive Moderator

Hi zanardelligolf,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

April 21, 2020 at 5:22 pm in reply to: Position of the header menu #1205892
Victoria
Inactive Moderator
Hi markpay10,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 780px) {
    #top #header .av-main-nav li:nth-child(2) {
        margin-right: 150px;
    }
}
```
As for the fonts, here are the docs for you:

Typography

If you need further assistance please let us know.
Best regards,
Victoria
April 21, 2020 at 5:12 pm in reply to: support password #1205888

Victoria
Inactive Moderator

Hey Jos Burkx,

Please share the user name.

Best regards,
Victoria

April 21, 2020 at 5:11 pm in reply to: Make Category/Archive Use The Same Layout as Blog #1205886
Victoria
Inactive Moderator
Hey Pappasdg,

Please check the single quotes in the code, they might be incorrect.
```
’
```
should be
```
'
```
Best regards,
Victoria
April 21, 2020 at 5:09 pm in reply to: Advanced Layout Builder does not load content #1205885

Victoria
Inactive Moderator

Hi studiovene,

Thank you.

Best regards,
Victoria

April 21, 2020 at 5:08 pm in reply to: "Theme Options" not displaying in WordPress #1205884

Victoria
Inactive Moderator

Hi lightfeather08,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria
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Viewing 30 posts - 7,801 through 7,830 (of 38,325 total)

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