Forum Replies Created

Viewing 30 posts - 25,771 through 25,800 (of 93,586 total)
  • Author
    Posts
  • in reply to: Could not connect to Google Maps with this API Key #1259476

    Hi KMC DC,

    Thanks for that. I see that you haven’t added a Google Maps API key under Enfold->Google Service, please add your API key there, or share it with us in private.

    Best regards,
    Rikard

    in reply to: Headline Rotator centre alignment not working #1259474

    Hi Lyse,

    The login details you posted are not working, please check and verify. Also, I tried reproducing the results you are describing on a local installation, but I wasn’t able to.

    Best regards,
    Rikard

    in reply to: Shopping cart not visible on mobile #1259473

    Hi Alexander,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    h2.portfolio-preview-title.entry-title a {
      pointer-events: none;
    }

    If that doesn’t work then please post a link to where we can see the actual element on your site.

    Best regards,
    Rikard

    in reply to: Avia Layout Builder not functioning #1259471

    Hi,

    Thanks for that, I see the same problem on my end as well. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help then please try deactivating all plugins to see if there is a conflict coming from any of them.

    Best regards,
    Rikard

    in reply to: Enfold error – reports through wpordpress #1259470

    Hey vonone,

    Did this happen after adding a plugin, or do you mean the Social Share Buttons element? Also, is something not working as it should on your site? Emails like these are sometimes sent when something went wrong temporarily. If you should need further help then please post admin WordPress login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    Hey jvsamson,

    Thanks for the login token. I can see both the menu and the slide show on your front page, and both the menu links work as expected. Could you try to explain the problem you are having a bit further please?

    Best regards,
    Rikard

    in reply to: column ankerlink does not work #1259467

    Hi Vera,

    I tried reproducing the problem on a local installation, but I wasn’t able to. Maybe you could create a test page where we can see the actual problem?

    Best regards,
    Rikard

    in reply to: Slide Text Responsive #1259466

    Hi,

    Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .home #layer_slider_1 h3 {
        font-size: 9px;
        margin-top: -20px;
    }
    }

    Best regards,
    Rikard

    Hi Paul,

    Thanks for the update. I activated debug mode on your site, and created a copy of the first problem page, please see private. The problem seems to be that you have used the word “include” in the content, after I remove all instances of the word, then the layout builder works as it should. It’s related to security settings on the server, please refer to this: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot. Could you try reaching out to your hosting provider to see if they can modify that rule for you?

    Best regards,
    Rikard

    in reply to: seperate homepage #1259464

    Hi,

    Thanks for that. I see that you have selected to not show the header on the only page you have, the header needs to be visible for the mobile menu to show. Could you try to select another header options in the Layout menu please?

    Best regards,
    Rikard

    in reply to: Animations triggering too late #1259462

    Hi David,

    Thanks for the update and screencast, I see the same problem on my end when switching to English in the footer unfortunately. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Changing distance between different elements… #1259455

    Hi Carsten,

    Thanks for the update. Please try this CSS instead:

    @media only screen and (max-width: 767px) {
    .page-id-179 .main_color .flex_column {
        margin-bottom: 10px !important;
    }
    }

    Best regards,
    Rikard

    Hi,

    Thanks for the update. I’m not sure I understand what you would like, since there is no blue border on the live site. But you can try this in order to put a blue border around the listings container:

    .page-id-3140 .post-entry-3140 {
        border: 3px solid blue;
        padding: 10px;
        margin-bottom: 20px;
        border-radius: 5px;
    }

    Best regards,
    Rikard

    in reply to: image sizes #1259452

    Hi,

    Thanks for the screenshot. Could you post a link to where we can see the actual element as well please?

    Best regards,
    Rikard

    in reply to: Layout Produktraster von Germanized Plugin anpassen #1259451

    Hi,

    Thanks for the update. Please try this CSS instead:

    .product p.wc-gzd-additional-info {
        position: absolute;
        left: 70px;
        padding-top: 10px;
        bottom: 55px;
    }

    Best regards,
    Rikard

    in reply to: Main Menu sublevel drop downs font change #1259450

    Hi,

    Thanks for the update. I’ve added some custom CSS to your Quick CSS box in order to fix the background of your mobile menu, please review your site. After that we can address your other problems.

    Best regards,
    Rikard

    in reply to: Full Width Easy Slider Broke with WordPress 5.5.3 #1259279

    Hi,

    Thanks for the update. I can’t see what is causing the problem, but you are getting some errors related to jQuery:

    jquery.js?ver=1.12.4-wp:2 Uncaught Error: Syntax error, unrecognized expression: #lrd=0x872b75d0e700963d:0xd20c658b7c2637d0,3,,,
        at Function.ea.error (jquery.js?ver=1.12.4-wp:2)
        at ea.tokenize (jquery.js?ver=1.12.4-wp:2)
        at ea.select (jquery.js?ver=1.12.4-wp:2)
        at Function.ea [as find] (jquery.js?ver=1.12.4-wp:2)
        at n.fn.init.find (jquery.js?ver=1.12.4-wp:2)
        at new n.fn.init (jquery.js?ver=1.12.4-wp:2)
        at n (jquery.js?ver=1.12.4-wp:2)
        at HTMLAnchorElement.<anonymous> (avia.js?ver=4.7.6.4:249)
        at jquery.js?ver=1.12.4-wp:2
        at Function.map (jquery.js?ver=1.12.4-wp:2)

    Can we disable plugins for debugging purposes?

    Best regards,
    Rikard

    in reply to: Unable to log in when Enfold theme is active #1259232

    Hi Bart,

    Thanks for the update. I can’t see how this is theme related, as the only two things which are involved here is the reCAPTCHA added by your host, and the login screen in WordPress. Enfold doesn’t alter any of those functionalities in any way. I’m not sure how we can help you out either, since it’s not even possible to login to your site?

    Best regards,
    Rikard

    in reply to: ?iframe=true custom dimensions (width and height) #1259231

    Hi,

    Thanks for helping out @guenni007. Did you try that out and did you have any luck with it @crabby11?

    Best regards,
    Rikard

    in reply to: column ankerlink does not work #1259228

    Hi Vera,

    There is no element with the ID news1 on the page you linked to, could you try to explain a bit further what you are looking to achieve please?

    Best regards,
    Rikard

    in reply to: How to put a field in blog posts in masonry #1259168

    Hey jeiceta,

    I’m not sure I understand your question, could you try to explain a bit further, or post a screenshot highlighting your intentions please?

    Best regards,
    Rikard

    in reply to: seperate homepage #1259167

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: seperate homepage #1259166

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Will my WP Enfold website be affected due to PHP update? #1259163

    Hi,

    Great, I’m glad that things are working fine after the update, and thanks for letting us know. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hey Abby,

    I can only see the correct result on my end, how can we reproduce the problem in the incorrect screenshot?

    Best regards,
    Rikard

    in reply to: Endless loading in Avia Advanced Layout Editor #1259105

    Hi,

    Thanks for the update. You don’t need to do anything with the first page I linked to, it was only a test, so you can delete it if you like. To replace the original post with the new one, then you would have to delete the old one and remove it from the trash as well, then edit the new post with the old post’s title and permalink.

    Best regards,
    Rikard

    in reply to: HTTP ERROR 500 — on all product edit pages #1259104

    Hey JenniferHillberg,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: social icon colors in socket and topmost header #1259103

    Hey ryanmeighan,

    Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you activate the option to delete the old CSS and JS files under Enfold->Performance. If that doesn’t work then please post admin WordPress login details in private so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: Black box shows where images are loading #1259098

    Hey SaraMichelle,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

Viewing 30 posts - 25,771 through 25,800 (of 93,586 total)