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  • #1258155

    When you view my website on mobile phones the sub menu drop downs are hard to read. Therefore its hard to navigate around and actually get to the Contact Us page and drill down for example very easily. I just realized this after uploading the new Enfold theme and getting around to checking through all aspects of the site. Here is the address. NaturalStressManagement.com

    The sub menus are not white like the main menus are. If all were white I think the problem would be solved but I can’t figure out within the area how to affect ..

    *I’m here but can’t figure out the simple change.
    Main Menu sublevel Links – Change the styling for your main menu dropdown links
    #0011ff
    Font Color
    #131dab
    Background Color
    #00fff2
    Border Color

    20px
    20px
    Font Size

    Default
    Default
    Line Height

    #1258525

    Hey steve_levinson,

    I see the problem on my end as well, please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, how exactly do you want the mobile menu to display? Do you want a white background, for example?

    Best regards,
    Rikard

    #1258718
    This reply has been marked as private.
    #1258720
    This reply has been marked as private.
    #1258730

    I figured out how to add the background image. You can see I uploaded it. When I use “repeat” setting I see the image but I don’t want it to repeat I want one full page image so I selected that size.

    Can you adjust? Full size, one image .. no repeat?

    #1258731

    Fixed it … Dolphin done!

    #1258738

    Wow! Thought it was done but no! Can you view Dolphin image upload into background area “General Styling”. Image is there but I must be missing a button to click or something ..

    #1258766

    Rikard,

    One thing I have been trying to find is where I make changes to the first h1 you see below. Where is this so I can add an H1?

    These are my website hierarchy errors I need to fix ..
    h1 Missing Headline
    h2 Call Mateja 561 299 1028
    h1 Home (is also missing h! as well)
    h1 Holistic Coaching*MATEJA PETJE
    h2 Meet Mateja Petje ❤️ Holistic Psychotherapist
    h3 Your Trauma-Informed Therapist*Stress Management Coach*Certified NLP Practitioner*Mood disorders specialist
    h3 Mateja Petje offers you TeleMedicine services! Take advantage of “distance” therapy during Covid19!
    h3 It’s NEVER been so easy to get the help you need NOW over the phone or video in the comfort & privacy of your home! FREE 15 mi

    #1258993

    Rikard & friends,

    I keep running into an issue with the Home page. 1. Missing button in menus up top and 2. I can’t load the dolphin background image to the Home page. The dolphin image is sitting in my “Media” inside WordPress. . The HOME button in the menu disappears at the top of the website when you’re on the home page. Once you get off the HOME page there is no button so therefore you can’t click back.

    You have to be very skilled to find your way back to HOME without the button up top. Very clunky! The page is there its just trouble navigating .. If I access footer link for “Home” for example .. its there (site Home page) but on Mobile especially this must be awful!. This has happened two times. … .. where the page is still there but no button. https://naturalstressmanagement.com/
    So I have been restoring to an earlier time.

    Remember I bought the theme recently and after installing it I saw where I needed to upgrade my initial build out. This was mostly because my knowledge base improved. I made code and UX errors I’m correcting now. So when I go back to my work I see mistakes I correct. This is now a new Home page and a revamped Contact Us page recently you see.,

    So you can get to the Home page in a round about way. But when you’re off the Home page there is no button on the website for “HOME”.This seems to happen when I access the blog settings twice now. In Blog settings I made adjustments such as “no author” & I picked a particular blog format for example.

    you have my log ins in private settings .. to adjust settings .. b

    #1259001

    Hi,

    Thanks for the update. I tried the login details you posted, but they are not working. Please check and verify. Also please try to stick to one problem at a time.

    Best regards,
    Rikard

    #1259058
    This reply has been marked as private.
    #1259060

    Rikard,

    Apologies for addressing multiple issues and overwhelming the flow! My client is a Dr & there is no Home page button to navigate back to once you get off and visit a different web page so it’s hurting them and I’m getting an earful…

    I appreciate very much all your help!

    #1259441

    Rikard,

    Excellent job!

    I was in the back end and refreshed the page after editing something and much to my delight when the page rendered I saw my Home button had returned & the image of the dolphin added to the Home page as background. I assume you were able to gain access.

    NICE JOB!Thanks so much for getting to this!!

    I have two issues still remaining that I see I need to address immediately.

    1. When you view the website on a mobile phone and you try to access the various buttons to navigate around a) You can’t click on the “Contact Us” page. It is not in the list so of course this kills my conversions on mobile.

    2. When you do see the buttons on mobile to access other pages you really have to work hard to read them .. hopefully your on this already ..

    I’m on the computer 18 hours a day. If you need something reach out.

    Thanks again for the assist!

    #1259443

    Rikard,

    I was looking at an old Home page of my website. I was wrong this hasn’t been addressed yet. Help!

    #1259450

    Hi,

    Thanks for the update. I’ve added some custom CSS to your Quick CSS box in order to fix the background of your mobile menu, please review your site. After that we can address your other problems.

    Best regards,
    Rikard

    #1259604

    Rikard,

    On desktop the drop downs appear good. I have it set to turquoise lettering on black background. However when I view on my Samsung Mobile I don’t see where anything has changed since last week.

    Specifically on mobile the turquoise lettering but it appears with no background. With no solid background behind it makes it very difficult to read. Tha’s what I see..

    I do very much appreciate you addressing my concerns! Thanks!

    #1259649

    Rikard,

    The background image on the Home page looks real good. However normally I have it set at Full page size. Can you adjust? Currently it starts about 1/2 way down the page. When I had it in the full page setting that meant when visitors arrived they saw the background immediately. I tried to do it myself but unsuccessfully.

    Thanks! Much appreciated. The site doesn’t have nearly the same impact as it did the previous way when the background image hits you right away!

    Really do appreciate! I want to make this site perfect for many reasons! It’s the main addition to my portfolio for example!

    I’m working on many things such as site hierarchy/structure etc.Lots to do!

    #1259778

    Hi,

    Background on mobile; I can’t see any problems on my end, please try loading the site in an incognito or private browser window on your phone.

    About the background image: you have have to set it to repeat in the theme options, otherwise it will only show once in the middle, like it is now.

    Best regards,
    Rikard

    #1260018

    Rikard,

    You’re right the backgrounds on the tabs are done and look excellent on mobile! Thank you!

    There are two remaining issues. From that mobile menu you CANNOT click Contact Us.

    Under Contact Us tab is the opt in sub menu you can click/access but the ability to click Contact us is not available. The same is true that there is no Home button. The Home button doesn’t appear on a Mobile as well as a Desktop.

    I think it looks really good turquoise on what … nice!

    #1260019

    “About the background image: you have have to set it to repeat in the theme options, otherwise it will only show once in the middle, like it is now.” you wrote.

    I have it set to repeat and I see no change ..

    #1260129

    Hi,

    I set it to repeat for you and it’s working.

    You can select to use a separate menu under Enfold->Main Menu->Alternate Menu for Mobile. The menu items can only have one type of click functionality at a time, so you can add the top level element to second level as well.

    Best regards,
    Rikard

    #1260228

    Rikard,

    Excellent job! Thank you. I really do appreciate you! Everything looks awesome! Now I must ask you to address my concern that I wrote to you about in my 1st email to you dated 11/4 which you still have not addressed. Frankly, I’m sure for you it is a simplistic fix too!

    I’m referring to the Contact Us tab (among others) & my question in the last thread exchange. Everyday that goes by my prospects don’t see a Contact Us or Home button on mobile/desktop its costs my client, the Therapist money.

    Very simply the buttons (NOT Home) appears in the mobile menu but is NOT clickable. I’m losing conversions because of this can you please fix this. The same thing is true of the “About Us” tab, & the “Services tab”. In addition there is no Home button.

    If I could fix these issues myself I would. Please I need to complete this project and move on. These fixes would finish the project.

    Thanks!

    #1260447

    Hi,

    Thanks for the update. I can see both the About and Contact buttons on mobile and desktop, and they are both clickable. If you are referring to that clicking or tapping the button doesn’t take you to the page in question, it’s because the button can only have one functionality at a time, and in this case it’s to open or close the sub menu elements. If you want the actual page to be a link as well, then please create a new menu like I advised earlier, and add the top level link to the second level as well. You can then set to use the new menu on mobile under Enfold->Main Menu.

    Best regards,
    Rikard

    #1260544

    Rikard,

    Thank you! I will do this. Appreciate you clarifying. If you have anything in print that would assist me or a place to go to find this info let me know. I welcome anything to assist me in this task.

    Meanwhile I have one final question about H1 tags.Is there a place at the top of our website where a H1 exists that I missed?

    I get an error message that more or less tells me this. Can you confirm or fix?

    #1260640

    Hi,

    Thanks for the update. I can’t see an h1 tag on you start page, the HOLISTIC COACHING*MATEJA PETJE header is an h2. You can easily change that in your content though.

    We don’t have any documentation on the mobile menu unfortunately, but if you have any problems with it, then please simply post your question here and we’ll try to help you out.

    Best regards,
    Rikard

    #1261379

    Rikard,

    Thanks for the heads up! I changed that H2 to an H1 at the top of start page. What I actually meant though was is there another place above the head such as within the theme layout where there is an H1 I missed. I think the answer is no!

    But what I really do need help is in linking the mobile menu we were discussing. On my website the About Us, Services and Contact Us all have drop down sub menus. Those are currently accessible but there are also actual pages created for About Us, Services and Contact Us that need to be accessed on mobile.

    Can you guys please help me link that up?

    When I use a tool like RYTE for SEO it shows I’m getting crushed on mobile phones with next to no action going on.
    So using your theme & performing SEO on content I’ve gotten far but your help will be invaluable in getting my mobile set up right.

    100% CONTENT
    100% SEO
    25% PERFORMANCE
    29% MOBILE
    0% SOCIAL

    #1261718

    Hi,

    Thanks for the update.

    H1; I can only see 1 h1 tag on your site, so the answer is no.

    Mobile menu; I tried explaining this earlier in the thread, maybe you could try reading my answers again? The top level items can only have one type of click functionality, in this case it’s to open the sub level items. You need to duplicate your current menu and add the top level items as sub level items, then assign the new menu to be used for mobile only, under Enfold->Main Menu->Alternate Menu for Mobile.

    SEO; I’m not sure I understand what you need help with, could you try to explain a bit further please?

    Best regards,
    Rikard

    #1261871

    1. Thanks for H1 .. I’m good there ..
    2. Understood w/respect to mobile menu. I will reread but essentially understand what is needed to proceed.
    3. Disregard the SEO statement.
    4. Right now once your on my website Home page and click off to visit another page there is no Home button in the menu top … I have to click the logo or use the footer quick link so hopefully this menu work fixes the last few things to be done

    You’re a gentleman! Thank you!

    #1262063

    Hi,

    Thanks for the update. If you are on the page in private for example, then you have a link going to the home page in the breadcrumbs. If that is not enough then I would recommend that you add an additional menu item in the main menu, which links to your home page.

    Best regards,
    Rikard

    #1262637

    Rikard,

    I changed that to an H1 as we discussed. I wanted to include a screen shot I took from Bing. It tells me I have two instances of having an H1 on the home page of NaturalStressManagement.com So I’m getting conflicting data. You spotted how I was missing the H1 but Bing says (see screenshot) I have an issue.

    Can you tell me how to proceed?

    Didn’t know how to get you a screen shot but here is the Bing/Home page data below I cut pasted

    –></head><body id=”top” class=”home page-template-default page page-id-5477 rtl_columns stretched lato theme-enfold woocommerce-no-js avia-woocommerce-30″ itemscope=”itemscope” itemtype=”https://schema.org/WebPage” ><div class=’av-siteloader-wrap av-transition-enabled av-transition-with-logo’><div class=’av-siteloader-inner’><div class=’av-siteloader-cell’>Loading<div class=’av-siteloader’><div class=’av-siteloader-extra’></div></div></div></div></div><div id=’wrap_all’><header id=’header’ class=’all_colors header_color dark_bg_color av_header_top av_logo_left av_main_nav_header av_menu_right av_custom av_header_sticky_disabled av_header_shrinking_disabled av_header_stretch_disabled av_mobile_menu_phone av_header_searchicon_disabled av_header_unstick_top av_minimal_header av_bottom_nav_disabled av_alternate_logo_active av_header_border_disabled’ role=”banner” itemscope=”itemscope” itemtype=”https://schema.org/WPHeader” ><div id=’header_meta’ class=’container_wrap container_wrap_meta av_icon_active_left av_extra_header_active av_secondary_right av_phone_active_right av_entry_id_5477′><div class=’container’><ul class=’noLightbox social_bookmarks icon_count_6′><li class=’social_bookmarks_twitter av-social-link-twitter social_icon_1′><span class=’avia_hidden_link_text’>Twitter</span><li class=’social_bookmarks_facebook av-social-link-facebook social_icon_2′><span class=’avia_hidden_link_text’>Facebook</span><li class=’social_bookmarks_linkedin av-social-link-linkedin social_icon_3′><span class=’avia_hidden_link_text’>LinkedIn</span><li class=’social_bookmarks_pinterest av-social-link-pinterest social_icon_4′><span class=’avia_hidden_link_text’>Pinterest</span><li class=’social_bookmarks_youtube av-social-link-youtube social_icon_5′><span class=’avia_hidden_link_text’>Youtube</span><li class=’social_bookmarks_instagram av-social-link-instagram social_icon_6′><span class=’avia_hidden_link_text’>Instagram</span><div class=’phone-info ‘><span><h3>Call Mateja 561 299 1028</h3></span></div></div></div><div id=’header_main’ class=’container_wrap container_wrap_logo’><ul class = ‘menu-item cart_dropdown ‘ data-success=’was added to the cart’><li class=’cart_dropdown_first’><span aria-hidden=’true’ data-av_icon=’’ data-av_iconfont=’entypo-fontello’></span><span class=’av-cart-counter ‘>0</span><span class=’avia_hidden_link_text’>Shopping Cart</span><!–<span class=’cart_subtotal’><span class=”woocommerce-Price-amount amount”><bdi><span class=”woocommerce-Price-currencySymbol”>$</span>0.00</bdi></span></span>–><div class=’dropdown_widget dropdown_widget_cart’><div class=’avia-arrow’></div><div class=”widget_shopping_cart_content”></div></div><div class=’container av-logo-container’><div class=’inner-container’><span class=’logo’>HOLISTIC COACHING INTERNATIONAL</span><nav class=’main_menu’ data-selectname=’Select a page’ role=”navigation” itemscope=”itemscope” itemtype=”https://schema.org/SiteNavigationElement” ><div class=”avia-menu av-main-nav-wrap”><ul id=”avia-menu” class=”menu av-main-nav”><li id=”menu-item-255″ class=”menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children av-menu-button av-menu-button-colored menu-item-top-level menu-item-top-level-1″><span class=”avia-bullet”></span><span class=”avia-menu-text”>About Mateja</span><span class=”avia-menu-fx”><span class=”avia-arrow-wrap”><span class=”avia-arrow”></span></span></span><ul class=”sub-menu”><li id=”menu-item-54″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Why Mateja Petje</span><li id=”menu-item-246″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Mateja Petje Background</span><li id=”menu-item-244″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Philosophy & Approach</span><li id=”menu-item-57″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Mateja Petje Media Interviews</span><li id=”menu-item-52″ class=”menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children av-menu-button av-menu-button-colored menu-item-top-level menu-item-top-level-2″><span class=”avia-bullet”></span><span class=”avia-menu-text”>Services</span><span class=”avia-menu-fx”><span class=”avia-arrow-wrap”><span class=”avia-arrow”></span></span></span><ul class=”sub-menu”><li id=”menu-item-240″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Holistic Psychotherapy Mateja Petje</span><li id=”menu-item-241″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Stress Management Coaching</span><li id=”menu-item-3155″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Mateja Petje Coaching Packages</span><li id=”menu-item-56″ class=”menu-item menu-item-type-post_type menu-item-object-page”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Energy Healing-Spiritual Counseling</span><li id=”menu-item-237″ class=”menu-item menu-item-type-post_type menu-item-object-page av-menu-button av-menu-button-colored menu-item-top-level menu-item-top-level-3″><span class=”avia-bullet”></span><span class=”avia-menu-text”>Testimonials</span><span class=”avia-menu-fx”><span class=”avia-arrow-wrap”><span class=”avia-arrow”></span></span></span><li id=”menu-item-236″ class=”menu-item menu-item-type-post_type menu-item-object-page av-menu-button av-menu-button-colored menu-item-top-level menu-item-top-level-4″><span class=”avia-bullet”></span><span class=”avia-menu-text”>Mateja Petje Client Resources</span><span class=”avia-menu-fx”><span class=”avia-arrow-wrap”><span class=”avia-arrow”></span></span></span><li id=”menu-item-39″ class=”menu-item menu-item-type-post_type menu-item-object-page av-menu-button av-menu-button-colored menu-item-top-level menu-item-top-level-5″><span class=”avia-bullet”></span><span class=”avia-menu-text”>Blog</span><span class=”avia-menu-fx”><span class=”avia-arrow-wrap”><span class=”avia-arrow”></span></span></span><li id=”menu-item-55″ class=”menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children av-menu-button av-menu-button-colored menu-item-top-level menu-item-top-level-6″><span class=”avia-bullet”></span><span class=”avia-menu-text”>Contact Mateja Petje</span><span class=”avia-menu-fx”><span class=”avia-arrow-wrap”><span class=”avia-arrow”></span></span></span><ul class=”sub-menu”><li id=”menu-item-301″ class=”menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy”><span class=”avia-bullet”></span><span class=”avia-menu-text”>Opt In for Free Videos-Privacy Policy</span><li class=”av-burger-menu-main menu-item-avia-special “> <span class=”av-hamburger av-hamburger–spin av-js-hamburger”> <span class=”av-hamburger-box”> <span class=”av-hamburger-inner”></span> Menu </span> </span> <span class=”avia_hidden_link_text”>Menu</span> </div></nav></div></div> <!– end container_wrap–></div><div class=’header_bg’></div> <!– end header –></header><div id=’main’ class=’all_colors’ data-scroll-offset=’0′><div class=’stretch_full container_wrap alternate_color light_bg_color title_container’><div class=’container’><h1 class=’main-title entry-title ‘>Home</h1><div class=”breadcrumb breadcrumbs avia-breadcrumbs”><div class=”breadcrumb-trail” ><span class=”trail-before”><span class=”breadcrumb-title”>You are here:</span></span> <span class=”trail-end”>Home</span></div></div></div></div><div class=’main_color container_wrap_first container_wrap fullsize’ style=’ ‘ ><div class=’container’ ><main role=”main” itemprop=”mainContentOfPage” class=’template-page content av-content-full alpha units’><div class=’post-entry post-entry-type-page post-entry-5477′><div class=’entry-content-wrapper clearfix’><div class=”flex_column av_one_half flex_column_div av-zero-column-padding first avia-builder-el-0 el_before_av_one_half avia-builder-el-first ” style=’border-radius:0px; ‘><section class=”av_textblock_section ” itemscope=”itemscope” itemtype=”https://schema.org/Creati

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