Page 670 – Support | Kriesi.at – Premium WordPress Themes

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July 16, 2021 at 9:26 am in reply to: Contact form mobile view #1310359

Rikard
Keymaster

Hi,

Thanks for the update. The page you linked to is not working anymore, I’m guessing that you moved or deleted the site?

Best regards,
Rikard

July 16, 2021 at 9:23 am in reply to: Layerslider & Menu bugs (Can't edit anything in them) #1310358

Rikard
Keymaster

Hey dsignlink,

Thanks for the login details. First off, could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 16, 2021 at 6:08 am in reply to: Mobile Menu Not Displaying #1310348

Rikard
Keymaster

Hi,

Thanks for the update. Did you get all your problem solved by uploading a fresh copy? If not, then please let us know what you need help with.

Best regards,
Rikard

July 16, 2021 at 6:06 am in reply to: Layer Slider Warning and admins unable to login to website #1310347

Rikard
Keymaster

Hi Andy,

Both /wp-admin/ and /wp-login.php seems to be working on your site now. I’m not sure about the other sites you are having problems with though, could you give us WordPress and FTP login details for one of them, so that we can have a closer look please?

Best regards,
Rikard

July 16, 2021 at 5:37 am in reply to: Label Plugin #1310345

Rikard
Keymaster

Hey RegardezPasse,

I’m not sure what a label plugin is to be honest with you?

Best regards,
Rikard

July 16, 2021 at 5:36 am in reply to: Portfolio and Post list not showing #1310344

Rikard
Keymaster

Hi,

Thanks for the update. The front end of your site look fine on my end, did you manage to get the site restored?

Best regards,
Rikard

July 16, 2021 at 4:27 am in reply to: Lost background image(s) after Enfold upgrade #1310342

Rikard
Keymaster

Hi Kenneth,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

July 16, 2021 at 4:25 am in reply to: SVG LOGO #1310341

Rikard
Keymaster

Hey nox07,

What solution did you have in place before? You could try a solution like this for example: https://kriesi.at/support/topic/use-svg-as-the-logo/#post-381441. Or set the opacity to 0 for the image, and add the SVG as a background to the a element.

Best regards,
Rikard

July 16, 2021 at 4:17 am in reply to: Horizontal Gallery Links Only Opening On Double Clicks #1310340

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 16, 2021 at 3:56 am in reply to: woocommerce My Account h2 Font size #1310339

Rikard
Keymaster

Hi Jürgen,

It looks like we need to be logged in to be able to view the URL you linked to, please post temporary WordPress login details in private.

Best regards,
Rikard

July 16, 2021 at 3:50 am in reply to: How to create a Archive Side bar on my blog site? #1310338

Rikard
Keymaster

Hi Angela,

Thanks for that. I see that you have selected to not show a sidebar in the Layout menu on the blog page, and your widgets are empty. I added the widget you wanted in the Blog sidebar, and set the blog page to use that sidebar in the settings, and it’s working as it should. Please review your site.

Best regards,
Rikard

July 16, 2021 at 3:43 am in reply to: How to display Custom Post Type in Portfolio or Masonry grid #1310337

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out, and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 15, 2021 at 1:33 pm in reply to: Enfold Showcase #1310284

Rikard
Keymaster

Hi,

Thanks for sharing @thinkjarvis :-)

Best regards,
Rikard

July 15, 2021 at 1:27 pm in reply to: Remove footer link "Enfold Theme by Kriesi" #1310282
Rikard
Keymaster
Hi Tom,

Please add this to the copyright field:
```
[nolink]
```
Best regards,
Rikard
July 15, 2021 at 1:24 pm in reply to: Remove Element on certain date and time #1310281

Rikard
Keymaster

Hey wealthyone,

There’s nothing like that in the theme unfortunately. You might be able find third party code for this online if you search for it though, but I don’t think it will be platform or theme specific.

Best regards,
Rikard

July 15, 2021 at 1:12 pm in reply to: Mobile menu text not showing #1310278

Rikard
Keymaster

Hey Portfolio,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 15, 2021 at 1:12 pm in reply to: Yoast SEO not editable on some pages of website #1310277

Rikard
Keymaster

Hey Portfolio,

I’m not sure I understand the problem you are having, could you post a screenshot highlighting it please?

I tried logging into your site, but it looks like a security plugin is blocking access:

Your access to this site has been limited by the site owner
Your access to this service has been limited. (HTTP response code 503)

If you think you have been blocked in error, contact the owner of this site for assistance.

If you are a WordPress user with administrative privileges on this site please enter your email in the box below and click “Send”. You will then receive an email that helps you regain access.

Which countries are allowed, or not allowed, to access your site?

Best regards,
Rikard

July 15, 2021 at 1:09 pm in reply to: Changing Secondary Header Menu Height Doesn't Move all Contents Down #1310274
Rikard
Keymaster
Hey Sal,

Please try the following in Quick CSS under Enfold->General Styling:
```
.html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 100px;
}
```
Best regards,
Rikard
July 15, 2021 at 1:06 pm in reply to: [RESOLVED] Only Shortcode is visible in Advanced Layout Editor after upgrade #1310269

Rikard
Keymaster

Hi Scott,

I’m glad that you resolved your problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 15, 2021 at 1:04 pm in reply to: Bloated database? #1310267

Rikard
Keymaster

Hi Martin,

Could you post a link to your site so that we can have a closer look please? Thanks @thinkjarvis for helping out :-)

Best regards,
Rikard

July 15, 2021 at 1:02 pm in reply to: error messages after changing theme to Enfold #1310266

Rikard
Keymaster

Hi,

Great, I’m glad that you fixed the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 15, 2021 at 1:01 pm in reply to: logo not showing up after update #1310265

Rikard
Keymaster

Hey nox07,

Your logo is displaying fine on my end, did you manage to find a solution for your problem?

Best regards,
Rikard

July 15, 2021 at 12:59 pm in reply to: Adding Top Bar to Header with Left Menu Layout Selected #1310261

Rikard
Keymaster

Hi Libbey,

That would require customisations which would be out of scope of theme support unfortunately. But maybe you could “fake” a top bar menu by creating it in the Layout Builder? If you need help with styling your element, then we can help out with that.

Best regards,
Rikard

July 15, 2021 at 12:36 pm in reply to: Place slideshow dots below slider #1310258

Rikard
Keymaster

Hey Sebastian,

I’m not sure if it’s possible to place them below the slider, but send us a link to where we can see the actual slider, and we’ll have a closer look at it.

Best regards,
Rikard

July 15, 2021 at 12:33 pm in reply to: Dropdowns in Main Menu Not Loading #1310256

Rikard
Keymaster

Hey damon129,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 15, 2021 at 12:32 pm in reply to: Bug with Google Maps and Tooltips by default. #1310254

Rikard
Keymaster

Hi Alex,

We are aware of this problem, and it will be fixed in the coming release of the theme, which will be available within the next few days. Until then, you can find temporary fixes in these threads:

https://kriesi.at/support/topic/page-scrolls-to-google-maps-automatically-when-text-marker-is-shown/
https://kriesi.at/support/topic/on-page-load-the-website-goes-to-the-bottom/

If you want us to add the fix for you, then please include admin WordPress and FTP login details in private. Also please verify that you have backups of the site, in case something should go wrong.

Best regards,
Rikard

July 15, 2021 at 11:31 am in reply to: Internen Link setzen #1310245

Rikard
Keymaster

Hi Daniel,

Thanks for the update and clarification. I’m still having problems understanding what you need help with though. If you want to share screenshots with us, then you can upload them to a service like Google Drive or Dropbox, and then link to them here.

Best regards,
Rikard

July 15, 2021 at 11:25 am in reply to: Full size image in content area #1310243

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 15, 2021 at 11:24 am in reply to: ALB collapsing rows #1310242

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 15, 2021 at 11:22 am in reply to: scrollbar color changing #1310240

Rikard
Keymaster

Hey Sabine,

This might help you out: https://stackoverflow.com/questions/9251354/css-customized-scroll-bar-in-div. If you need further help, then please post a link to your actual site, so that we can have a closer look.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 20,071 through 20,100 (of 93,423 total)

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