Page 671 – Support | Kriesi.at – Premium WordPress Themes

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July 21, 2021 at 11:33 am in reply to: Is it possible to whitelist a custom cookie ? #1311105

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for sharing it :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 21, 2021 at 11:31 am in reply to: Undisplay Choosem Editors #1311104

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 21, 2021 at 7:42 am in reply to: Enfold Sprache ändern #1311046

Rikard
Keymaster

Hi,

Thanks for that. The theme doesn’t support the Austrian German language file which you have selected in the WordPress options. Please select the basic German, or formal German. It should work after that.

Best regards,
Rikard

July 21, 2021 at 7:36 am in reply to: Dropdowns in Main Menu Not Loading #1311043

Rikard
Keymaster

Hi,

Thanks for the update. If we could reproduce the problem on 4.8.3 then yes, it might be theme problem. I’m not able to reproduce the problem though, please see private, and we have no other reports of any other users having this problem. The fact that your dev site is displaying different results if you are logged in or not, is not a theme problem either, it’s very likely that your caching plugin is responsible for that. You can easily verify this behaviour if you are logged in, and check the names and locations of the style sheets, then compare the names and locations of the style sheets when not logged in. Like the example in my last reply; that is theme style sheet, but it’s being served from a location which is not generated by Enfold. Note the /cache/min/1/ folder structure.

Best regards,
Rikard

July 21, 2021 at 7:21 am in reply to: Place slideshow buttons under slideshow caption #1311038

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 21, 2021 at 7:17 am in reply to: 2 blocks beside with 100% width #1311036
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av_section_6 .container {
    max-width: 100%;
    padding: 0;
}
```
Best regards,
Rikard
July 21, 2021 at 6:55 am in reply to: Enfold Documentation – Accordions doesn't work #1311033

Rikard
Keymaster

Hey S.,

They’re working fine on my end using Chrome. Could you try a different browser, or a private/incognito window to see if that helps?

Best regards,
Rikard

July 21, 2021 at 6:53 am in reply to: Anyone used a front-end editor with Enfold? #1311032

Rikard
Keymaster

Hey MORTULGAAH,

We haven’t tested the theme with any plugins or editor like that unfortunately. I have seen some installations running fine with Elementor though.

Best regards,
Rikard

July 21, 2021 at 6:52 am in reply to: WPML – masonry element shows wrong language #1311031

Rikard
Keymaster

Hi,

I can see Italian on both the pages you linked to, could you post a screenshot highlighting what you are seeing on your end please?

Best regards,
Rikard

July 21, 2021 at 6:48 am in reply to: Menu position on Header #1311030

Rikard
Keymaster

Hey wealthyone,

Thanks for the screenshots. Could you post a link to where we can see the actual elements on your site as well please?

Best regards,
Rikard

July 21, 2021 at 6:46 am in reply to: woocommerce My Account h2 Font size #1311028
Rikard
Keymaster
Hi Jürgen,

Thanks for that. I can see 3 h2 element on that page. Please try this CSS to change the size of them:
```
.page-id-19 h2.woocommerce-order-details__title, .page-id-19 h2.woocommerce-column__title {
  font-size: 18px !important;
}
```
Best regards,
Rikard
July 21, 2021 at 5:55 am in reply to: Timeline element creates duplicate #1311019

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.8.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

July 21, 2021 at 5:48 am in reply to: enfold-child/woocommerce/emails/admin-new-order.php version 2.5.0 is old #1311015

Rikard
Keymaster

Hi Daniel,

Files in your child theme are only necessary if you actually want to override them, that is what a child theme is for. If you don’t want to override the template in question, then please delete the file. If you do want to override that template, then please copy the content from the template in WooCommerce, then add your customisation back in with the new content.

Best regards,
Rikard

July 21, 2021 at 5:43 am in reply to: Grid row background color #1311014

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 21, 2021 at 5:37 am in reply to: Footer is too big #1311012

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 21, 2021 at 5:36 am in reply to: Layerslider & Menu bugs (Can't edit anything in them) #1311011

Rikard
Keymaster

Hi,

Thanks for the update.

We have had the latest WP version for weeks and we got the mail yesterday.

I’m asking about the latest version of the theme, not WordPress. Did you get this email after running Enfold 4.8.3? The problem in the email is not necessary related to a problem in the theme, since the reported error is a WordPress file (admin-ajax.php).

If the same problem happens with the menu after activating a default WordPress theme, then it’s likely not theme related. I’ve seen problem happen on other WordPress installations as well, when the menus are very large. You might want to try to increase the memory allocated to PHP to see if that changes anything: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

Best regards,
Rikard

July 21, 2021 at 5:26 am in reply to: Woocommerce change position "in stock" #1311009
Rikard
Keymaster
Hi,

Thanks for that. I couldn’t get any CSS to apply from Quick CSS or you style sheet in the child theme, but this works in the WordPress customiser. Please try it out:
```
.single-product p.in-stock:nth-of-type(3) {
  display: none;
}
```
Best regards,
Rikard
July 21, 2021 at 5:06 am in reply to: extra window at navigation link #1311006

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 21, 2021 at 5:04 am in reply to: Custom class in mega menu not working #1311005
Rikard
Keymaster
Hi,

Thanks for the clarification. So you only want to hide the kein plan menu item? If so then you can use the class which is visible in your screenshot:
```
@media only screen and (max-width: 767px) {
.menu-item-233 {
  display: none;
}
}
```
If you need further help with this, then please check the login details you posted, as they are not working anymore.

Best regards,
Rikard
July 21, 2021 at 4:49 am in reply to: Pricing table egual height #1311002

Rikard
Keymaster

Hey wealthyone,

Thanks for the screenshot. Could you post a link to where we can see the actual element on your site as well please?

Best regards,
Rikard

July 21, 2021 at 4:36 am in reply to: Move woocommerce cart icon on mobile #1310995

Rikard
Keymaster

Hi Rachel,

Please open a new thread and include a link to your actual site, so that we can have a closer look.

Best regards,
Rikard

July 21, 2021 at 4:34 am in reply to: Move woocommerce cart icon on mobile #1310994

Rikard
Keymaster

Hi Kristin,

We can’t view your site, since it redirects to the URL in private. I’m not sure why that is?

Best regards,
Rikard

July 20, 2021 at 1:15 pm in reply to: Displayed Everywhere Widgets are not displayed anymore in latest Version #1310879

Rikard
Keymaster

Hi,

Thanks for the update. The sidebars will work if you switch to the theme layout builder, please see example in private. I’m not sure why it’s not working with the default editor, but if you want to dig further into it, then please disable all plugins and activate the parent theme to see if that changes anything.

Best regards,
Rikard

July 20, 2021 at 1:04 pm in reply to: Enfold Sprache ändern #1310878

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 20, 2021 at 1:02 pm in reply to: Mailmunch Email Signup Styling match enfold #1310877

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

July 20, 2021 at 1:00 pm in reply to: Is there another way to buy your theme, theme forest doesnt work #1310876

Rikard
Keymaster

Hi,

Thanks for the update. What exactly is not working on Themeforest? You can buy the theme on this link: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. If you need help from Envato/Themeforest, then please start here: https://help.market.envato.com/hc/en-us

Best regards,
Rikard

July 20, 2021 at 12:57 pm in reply to: Widgets area elements with border #1310875
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#media_image-13 {
    border: 1px solid #ddd;
    border-radius: 5px;
}
```
Best regards,
Rikard
July 20, 2021 at 12:52 pm in reply to: Home Page Translation #1310874

Rikard
Keymaster

Hi,

Thanks for the update. It’s not possible to have the same page for different languages unfortunately, they need to be created separately. Otherwise you couldn’t have different designs for the two pages. If you want to copy the shortcode from the English version, then you can enable debug mode, which will enable you to see the layout builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

July 20, 2021 at 12:48 pm in reply to: 2 blocks beside with 100% width #1310873

Rikard
Keymaster

Hey Sebastian,

Thanks for the screenshot. Please post a link to where we can see the actual element as well, so that we can give you some custom CSS to use. You could also try using the Grid Row element instead.

Best regards,
Rikard

July 20, 2021 at 12:44 pm in reply to: Transparent Header / Logo not working #1310872

Rikard
Keymaster

Hi Corina,

Something is adding extra markup, which is why the logo is shown twice. The extra markup is not coming from the theme, so I’m guessing it’s the plugin you referred to. We can’t debug problems caused by third party plugins unfortunately, so please try reaching out to the plugin authors to see if they can help you out with this.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 20,101 through 20,130 (of 93,569 total)

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