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Hi Phil,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Felix,
Thanks for the login details. I can’t see any images with phone numbers on your front page, could let us know where we can see the actual problem you are having please?
Best regards,
RikardJanuary 14, 2022 at 5:09 am in reply to: WordPress bleicht beim Laden der Seite "Start" hängen #1335503Hi,
Thanks for the update, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Martin,
I’m not sure which text you are referring to exactly, could you try to explain your intentions a bit further please?
Best regards,
RikardJanuary 14, 2022 at 4:43 am in reply to: Kritischen Fehler auf der Website – Fehler in Theme „Enfold“ #1335500Hi Jörg,
Thanks for the update. So everything is working as it should now then? Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working using PHP 8.0. Please let us know if you should need any further help on the topic.
Best regards,
RikardHey Dilip,
The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If you are worried about breaking your site, then please try uploading the new theme files in a temporary folder via FTP first. After upload you can rename the old folder to enfold_old for example, and the new folder to only enfold.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey metafora29,
I’m not sure I understand exactly what you are referring to, but the only place where you can change the editor (Classic, Block Editor) in the theme is located on the main page of the theme options. If that is not what you are referring to, then it’s likely not the theme which is changing the options.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.avia_transform .av_slideshow_full .avia-caption-content { visibility: visible; }Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJanuary 13, 2022 at 7:53 am in reply to: Portfolio-item/page – image shown is not the image but a thumbnail (x321) #1335366Hi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Mihoyo,
Which email is registered on the Themeforest account which you used to purchase the extended support?
Best regards,
RikardJanuary 13, 2022 at 4:50 am in reply to: image sizes are defaulting to medium, even when full size is selected. #1335353Hey S-edwards,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJanuary 13, 2022 at 4:38 am in reply to: Bug?: Background-Color of Socket appears in margins of sections #1335348Hi Vera,
Thanks for the login details. I could see the problem yesterday, but I can’t see it now. Is there anything in particular which we need to do in order to reproduce this problem?
Best regards,
RikardHey Matthias,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .avia_transform .avia-timeline-vertical.avia-timeline-animate .milestone_icon { opacity: 1; -webkit-transform: scale(1.0); -ms-transform: scale(1.0); transform: scale(1.0); } }Best regards,
RikardHey pelle_op,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. Please share FTP login details with us as well, so that we can try to update the theme manually for you.
Best regards,
RikardHi,
Great, I’m glad that we could help. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey heherlofsen,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.8.1) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardJanuary 12, 2022 at 1:10 pm in reply to: Enfold Content and Media Elements sometime disable themselfes #1335237Hi,
Thanks for the update and screenshot. Could you try to select to always load all elements under Enfold->Performance->Disabling of template builder elements, to see if that helps please?
Best regards,
RikardHey Sigmund,
The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Thanks for the update. Please try this CSS instead:
#top .av-submenu-container { border-bottom-width: 10px; }Or if it’s the dividers between the menu items that you want to change:
#top .av-subnav-menu > li > a { border-left-width: 10px; }If that doesn’t work, then please provide us with login details in private.
Best regards,
RikardHi,
Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Berk,
If you purchase a new license and register that, then that should be enough for updating: https://kriesi.at/documentation/enfold/theme-registration/. If you should continue having problems, then please include admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
You can set that in the 1/2 element options, in the Row Settings tab. Set it to equal height, and vertical align content.
Best regards,
Rikard -
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