Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 11, 2022 at 9:50 pm #1335137
    Antonio Sánchez Viñeque
    Guest

    Buenas tardes,
    Estoy intentando actualizar la versión de Enfold desde la v.4.5.3 a la actual.
    Cuando lo intento desde la pestaña Theme-Update -> Update now recibo esta respuesta:
    _________
    El proceso de actualización está comenzando. Este proceso puede tardar un poco en algunos servidores, así que, por favor, ten paciencia.

    Activando el modo de mantenimiento…

    Actualizando el tema Enfold (1/1)
    Ha ocurrido un error al actualizar Enfold: Paquete de actualización no disponible.

    Desactivando el modo de mantenimiento…

    Attention: We detected some custom styling rules in your custom.css file and restored it ;)
    Todas las actualizaciones se han completado.
    ______

    No encuentro el modo de descargar los ficheros manualmente para intentar la actualización manual tal como indican en otros comentarios.

    No tengo demasiada experiencia en Worpress, por lo que les pido su ayuda.
    Muchas gracias
    Saludos
    Antonio Sánchez

    January 12, 2022 at 5:27 am #1335161
    Rikard

    Hi Antonio,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 12, 2022 at 7:28 pm #1335315
    Antonio Sánchez Viñeque
    Guest
    This reply has been marked as private.
    January 13, 2022 at 3:53 am #1335340
    Rikard

    Hi,

    Thanks for that. Please share FTP login details with us as well, so that we can try to update the theme manually for you.

    Best regards,
    Rikard

    January 13, 2022 at 6:38 pm #1335477
    Antonio Sánchez Viñeque
    Guest
    This reply has been marked as private.
    January 14, 2022 at 6:03 am #1335508
    Rikard

    Hi,

    Thanks for that. I’ve uploaded the latest version of the theme for you, and everything seems to be working as it should. Please review your site.

    Best regards,
    Rikard

    January 16, 2022 at 11:13 pm #1335792
    Antonio Sánchez Viñeque
    Guest

    Muchas gracias; Rikard,
    La web funciona correctamente.
    El servicio prestado por Kriesi ha sido rápido y muy bueno De nuevo, muchas gracias.
    Sólo una cuestión, parece que el nuevo bloque LayerSlider no funciona correctamente
    Saludos
    Antonio Sánchez

    January 17, 2022 at 4:20 am #1335816
    Rikard

    Hi Antonio,

    Great, I’m glad that we could help you out. What exactly is not working with the LayerSlider?

    Best regards,
    Rikard

    January 17, 2022 at 2:56 pm #1335882
    Antonio Sánchez Viñeque
    Guest
    This reply has been marked as private.
    January 17, 2022 at 3:42 pm #1335889
    Rikard

    Hi,

    Thanks for the update. I created a test page, and the LayerSlider element seems to be working as expected there, please see private. Is there anything in particular which we need to do in order to reproduce the problem you are seeing?

    Best regards,
    Rikard

    January 17, 2022 at 6:02 pm #1335909
    Antonio Sánchez Viñeque
    Guest
    This reply has been marked as private.
    January 18, 2022 at 5:05 am #1335945
    Rikard

    Hi,

    Yes, that is likely the problem. The Enfold layout builder is unfortunately not compatible with the Gutenberg block editor.

    Best regards,
    Rikard

    January 18, 2022 at 4:39 pm #1336065
    Antonio Sánchez Viñeque
    Guest

    Muchas gracias, Rikard.

    No hay problema.

    Saludos
    Antonio Sánchez

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