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  • #1335463

    Hi,

    I have a strange issue with one of my Enfold pages.

    On our staging version it all works fine but on production it doesn’t.

    Links are below.

    Can anyone help?

    Thanks

    Phil

    #1335505

    Hi Phil,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1335532

    Hi Rikard,

    Details in the private content.

    With thanks

    Regards

    Phil

    #1335541

    Hi,

    Thanks for that. It works as expected when the parent theme is active, so the problem is likely coming from your child. I see that you are overriding av-helper-masonry.php and masonry_entries.php in the child. Does it work if you remove those temporarily? If it does, then please copy the files from the parent theme, then add your customisations back in after that.

    Best regards,
    Rikard

    #1335555

    Hi Rikard,
    Thanks. Where do you see those overrides?
    Regards
    Phil

    #1335591

    Hi Phil,

    They are in your child theme, in a folder called shortcodes.

    Best regards,
    Rikard

    #1335603

    Thanks Rikard,

    I’ve renamed the container to old-shortcodes for now and that seems to fix it. What’s odd though is the exact same files exist on staging but the page was OK.

    For consistency, I’ve renamed it on staging as well.
    Thanks for your help

    Regards

    Phil

    #1335654

    Hi,

    Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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