Page 540 – Support | Kriesi.at – Premium WordPress Themes

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January 18, 2022 at 5:05 am in reply to: Actualizar Theme Enfold #1335945

Rikard
Keymaster

Hi,

Yes, that is likely the problem. The Enfold layout builder is unfortunately not compatible with the Gutenberg block editor.

Best regards,
Rikard

January 18, 2022 at 4:56 am in reply to: The alignment of the accordion content #1335941

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 4:51 am in reply to: Move Woocommerce product page elements #1335937
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (min-width: 1025px) {
.single-product form.variations_form {
    position: absolute !important;
    width: 65%;
    right: 0;
}
}
```
Best regards,
Rikard
January 18, 2022 at 4:47 am in reply to: css. ID css klasse / Textblock / Erweitert / Entwickler-Einstellungen #1335936

Rikard
Keymaster

Hi Josephine,

You can open a new thread using this link, or click this button: https://imgur.com/a/AnoSPNb

I’m not sure I understand the problem you are having with the sup tag, could you post a link to where we can see it please?

Best regards,
Rikard

January 18, 2022 at 4:43 am in reply to: Color Section option (Hide video on Mobile Devices) don't work #1335934

Rikard
Keymaster

Hey Gabri,

It seems to be working as it should on my end, did you try loading the site in a private or incognito browser window? If you need further help, then please post admin WordPress login details in private so that we can check your settings.

Best regards,
Rikard

January 17, 2022 at 3:42 pm in reply to: Actualizar Theme Enfold #1335889

Rikard
Keymaster

Hi,

Thanks for the update. I created a test page, and the LayerSlider element seems to be working as expected there, please see private. Is there anything in particular which we need to do in order to reproduce the problem you are seeing?

Best regards,
Rikard

January 17, 2022 at 3:36 pm in reply to: The alignment of the accordion content #1335887

Rikard
Keymaster

Hi,

Thanks for the update. If the CSS you are referring to is doing what you are looking to achieve, then please put it in Quick CSS under Enfold->General Styling.

Best regards,
Rikard

January 17, 2022 at 1:23 pm in reply to: Header resizing on each page load. #1335860

Rikard
Keymaster

Hi John,

Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 17, 2022 at 1:22 pm in reply to: Masonry: How to make the date of some categories of posts don't appear #1335858
Rikard
Keymaster
Hi,

Please try this in Quick CSS:
```
.av-masonry .category-fiches .av-masonry-date, .av-masonry .category-funding-opportunities .av-masonry-date, .av-masonry .category-journal .av-masonry-date, .av-masonry .category-policy .av-masonry-date, .av-masonry .category-postgraduate-studies .av-masonry-date, .av-masonry .category-training .av-masonry-date, .av-masonry .category-university-course .av-masonry-date {
  display: none; 
}
```
Best regards,
Rikard
January 17, 2022 at 12:44 pm in reply to: Masonry: How to make the date of some categories of posts don't appear #1335853

Rikard
Keymaster

Hi,

It looks to be possible yes, which category do do you need to hide the date for?

Best regards,
Rikard

January 17, 2022 at 12:41 pm in reply to: Goole Api Key #1335852

Rikard
Keymaster

Hey elisa_polidori,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

January 17, 2022 at 12:10 pm in reply to: Masonry: How to make the date of some categories of posts don't appear #1335847

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand what you are looking to achieve, please try to explain your intentions a bit further.

Best regards,
Rikard

January 17, 2022 at 12:08 pm in reply to: Ein Fehler vom Typ E_ERROR wurde in der Zeile 1447 #1335846

Rikard
Keymaster

Hi Claudia,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know if there is anything in particular we need to do in order to reproduce this error. If you only got this email once, then it might have been something temporary only.

Best regards,
Rikard

January 17, 2022 at 12:02 pm in reply to: css. ID css klasse / Textblock / Erweitert / Entwickler-Einstellungen #1335845

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 17, 2022 at 6:59 am in reply to: Issue Migrating Site from old Hosting to Godaddy #1335832

Rikard
Keymaster

Hey leeericmandel,

I’m not sure exactly what you need help with, could you try to explain that a bit further please?

Best regards,
Rikard

January 17, 2022 at 6:58 am in reply to: Can't get Enfold installed #1335831

Rikard
Keymaster

Hi,

Thanks for that. I can see that the theme is installed on your site, I’m not sure which page you are having problem with disappearing content though?

Best regards,
Rikard

January 17, 2022 at 4:26 am in reply to: no theme update possible #1335820

Rikard
Keymaster

Hi Stefan,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 17, 2022 at 4:25 am in reply to: Can't get Enfold installed #1335819

Rikard
Keymaster

Hi,

I get a 404 error on the page in private, was the site deleted maybe?

Best regards,
Rikard

January 17, 2022 at 4:23 am in reply to: How to Automate Daily Emails for a Webpage (Not Blog Post) that Updates Daily? #1335817

Rikard
Keymaster

Hi Julio,

Great, I’m glad that Mike could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 17, 2022 at 4:20 am in reply to: Actualizar Theme Enfold #1335816

Rikard
Keymaster

Hi Antonio,

Great, I’m glad that we could help you out. What exactly is not working with the LayerSlider?

Best regards,
Rikard

January 16, 2022 at 3:43 pm in reply to: Raport a bug #1335753

Rikard
Keymaster

Hi Tomasz,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

January 16, 2022 at 3:42 pm in reply to: Eror #1335752

Rikard
Keymaster

Hey Javed Ahmed,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 16, 2022 at 9:11 am in reply to: Google Maps #1335735

Rikard
Keymaster

Hi,

Thanks for that. It looks like you haven’t added billing details to the account which was used to create the API key, please try following this: https://console.cloud.google.com/projectselector/billing/enable?pli=1

Best regards,
Rikard

January 16, 2022 at 5:21 am in reply to: "Layout Settings Menu" Not showing on backend when editing pages #1335733

Rikard
Keymaster

Hi,

Thanks for the update. Could you try to deactivate all plugins to see if that makes any difference please?

Best regards,
Rikard

January 16, 2022 at 5:16 am in reply to: Test #1335732

Rikard
Keymaster

Hi kokonjeim,

Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 16, 2022 at 5:13 am in reply to: Google Maps #1335731

Rikard
Keymaster

Hi,

Thanks for the update. Please share the Google Maps API code you are trying to use in private, so that we can try it out.

Best regards,
Rikard

January 16, 2022 at 5:10 am in reply to: Support error message #1335730

Rikard
Keymaster

Hi,

Thanks for the update. The Google Drive link you posted is not working since it’s not shared publicly, please change the permissions for it, or share the documents using a different service.

About what you purchased; did you get a different purchase code with your new purchase? If you did, then please share it with us in private.

Best regards,
Rikard

January 16, 2022 at 5:02 am in reply to: content not shown correctly after changing page from draft to published #1335729
Rikard
Keymaster
Hi,

Thanks for that. I see that some post CSS files have been created in that folder, and it seems to have the correct permissions as well. The post CSS for the page in private doesn’t seem to get generated for some reason though. I’ve added this filter to your functions.php file to skip the post CSS file creation, and it’s working as it should after that:
```
/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
```
Please share server error logs with us if you should need any further help on the topic.

Best regards,
Rikard
January 15, 2022 at 8:12 am in reply to: Support password email not received #1335675

Rikard
Keymaster

Hi Luke,

I’ve set a password for you, please see private.

Best regards,
Rikard

January 15, 2022 at 8:08 am in reply to: content not shown correctly after changing page from draft to published #1335674

Rikard
Keymaster

Hey mebi,

You are getting a 404 error on a style sheet file, that is likely causing the problem. Could you share FTP login details with us as well, so that we can check this further please?

Best regards,
Rikard
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Viewing 30 posts - 16,171 through 16,200 (of 93,420 total)

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