Tagged: theme, theme update, update
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AuthorPosts
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January 17, 2022 at 3:50 am #1335813
Howdy,
I get the following message when trying to update the theme:
An error occurred updating Enfold: Update package not available.
This happens with two websites I build for clients.Personal token should be okay with both websites, that’s the response: We checked your key on ….. and were able to connect to Envato and got the following information:
Before I try to update, I see this:
Update available!
A new version ( 4.8.8.1) of your Parent Theme (Enfold) is available! You are using version 4.8.6.2.What is wrong ?
Don’t have any idea.
Thanks for supporting me.Stefan
January 17, 2022 at 4:26 am #1335820Hi Stefan,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJanuary 22, 2022 at 1:37 am #1336597Hi, I sent you user + pass for temporay admin access some days before.
Didn’t get any answer till yet, but I need one.
I’m using enfold several times for paying customers.
I am currently developing 2 websites.
These are the subdomains for testing:Both websites have the same problem with updating the theme as described before.
See temporary admin login in private content section below – same for the two URI’s.
Thanks for supporting me
Stefan- This reply was modified 2 years, 8 months ago by steridhh.
January 22, 2022 at 5:49 am #1336613Hi,
It looks like you haven’t given the correct permissions to the token you are using, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
RikardJanuary 24, 2022 at 6:56 pm #1336935Hi Rikard, thanks for the tip.
That was exactly why I could not update the themes.
It seems that I randomly selected the correct checkboxes for the first 8 registrations, now the wrong ones for the ninth and tenth Enfold Theme I bought.
I’ve never thought about false permissions during registration until now and so I had no idea what could be wrong.
Thanks for supporting me.
Stefan/HamburgJanuary 25, 2022 at 4:42 am #1336967Hi Stefan,
Thanks for the update, so everything is working as it should now then?
Best regards,
RikardJanuary 25, 2022 at 2:31 pm #1337077Hi Rikard,
yes, you are correct. I was able to update Enfold on both installations after correcting the permissions
with the already set up personal tokens (Envato).
Thanks a lot for supporting me.
StefanJanuary 25, 2022 at 2:54 pm #1337087 -
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