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Viewing 21 posts - 1 through 21 (of 21 total)
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  • January 14, 2022 at 5:53 am #1335507
    risestrategic

    Somehow I’ve lost the option to change Header & Transparency options on my site pages. It is shown when editing posts only. So pages built before I lost this option have transparency (like the home page) but I can’t change the newer pages to have a transparent header. How do I get the “Layout Settings Menu” to show up when editing pages again so I have this option?

    January 14, 2022 at 8:55 am #1335533
    Rikard

    Hey risestrategic,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 14, 2022 at 9:24 pm #1335638
    risestrategic

    u

    January 15, 2022 at 7:38 am #1335666
    Rikard

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    January 16, 2022 at 12:45 am #1335728
    risestrategic

    I’ve updated theme and the problem persists not showing Header and Transparency options on pages. Sorry, I thought I updated before contacting. Thanks for any help you can offer.

    January 16, 2022 at 5:21 am #1335733
    Rikard

    Hi,

    Thanks for the update. Could you try to deactivate all plugins to see if that makes any difference please?

    Best regards,
    Rikard

    January 21, 2022 at 1:06 am #1336444
    risestrategic

    All plugins deactivated but issue persists…

    January 21, 2022 at 3:28 am #1336450
    risestrategic

    (I did reactivate critical plugins after noting the option still wasn’t there)

    January 21, 2022 at 6:20 am #1336462
    risestrategic

    It’s also causing a bit of grief because without this menu on the page, I can’t remove the fade-in header animation that comes with the transparency, and it’s staying blank a bit too long.

    January 21, 2022 at 7:41 am #1336486
    Rikard

    Hi,

    Thanks for the update. Please share FTP login details with us as well, so that we can try to upload a fresh copy of the theme for you.

    Best regards,
    Rikard

    January 21, 2022 at 8:04 am #1336494
    risestrategic
    This reply has been marked as private.
    January 21, 2022 at 10:39 am #1336513
    Rikard

    Hi,

    Thanks for that. All the details seem to be there, except a password?

    Best regards,
    Rikard

    January 21, 2022 at 11:57 pm #1336592
    risestrategic
    This reply has been marked as private.
    January 22, 2022 at 6:36 am #1336614
    Rikard

    Hi,

    Thanks for that. The layout menu is actually displaying on your installation, but it’s appearing below the layout instead of in the sidebar. I tried it out on the page in private, and it seems to be working as it should. I can’t see why it’s breaking like that unfortunately, but I’ll ask the rest of the team to have a look as well. Please reply to this thread once you have read it, so that it’s added back to our support queue.

    Best regards,
    Rikard

    January 22, 2022 at 1:28 pm #1336646
    Mike

    Hi,
    It looks like the sidebar menu was moved accidentally by dragging it, I moved it back for you, please check.

    Best regards,
    Mike

    January 22, 2022 at 10:15 pm #1336679
    risestrategic

    Yay! It looks to be fixed! Thanks so much. Quick related question, if I DON’T want the text at my top header image to fade in (as it is doing on the home page and the other menu pages with transparency), but I DO want transparency, how do I do that? I want the header copy it to load instantly with the page.

    January 22, 2022 at 11:09 pm #1336683
    Mike

    Hi,
    For the home page I added this css to your Quick CSS:

    .js_active #top.home #av_section_1.av-minimum-height .container {
    opacity: 1;
    -webkit-transition: opacity 0s ease-in;
    transition: opacity 0s ease-in
}

    now your text at the top of the page doesn’t fade in,
    please clear your browser cache and check.

    Best regards,
    Mike

    January 27, 2022 at 11:47 pm #1337589
    risestrategic

    Thanks, how do I made it not fade in on all of the other transparency header sites?

    January 28, 2022 at 1:17 pm #1337712
    Mike

    Hi,
    For all of the pages built like this, try this css instead:

    .js_active #top #main > #av_section_1.av-minimum-height .container {
    opacity: 1;
    -webkit-transition: opacity 0s ease-in;
    transition: opacity 0s ease-in
}

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    January 28, 2022 at 10:10 pm #1337806
    risestrategic

    I put that in to the Theme Custom CSS box and cleared cache, but it’s still fading in on all the main menu pages (all transparent). Is it maybe something in the top color section that’s making it fade in?

    Example: https://risestrategic.com/operations/legal/

    January 29, 2022 at 2:37 pm #1337834
    Mike

    Hi,
    In your Quick CSS the greater than symbol was not correct, typically this occurs when the code is copied from an email instead of the forum.
    2022-01-29_073219.jpg
    I corrected from you, please clear your browser cache and check.

    Best regards,
    Mike

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