Hey Shari,

Please try the following in Quick CSS under Enfold->General Styling:

#top .avia-slideshow-arrows.avia-slideshow-controls a:before {
    left: -4px;
}

Best regards,
Rikard

Hey creatorke,

Please try the following in Quick CSS under Enfold->General Styling:

.avia-safari .phone-info img {
  width: 15px;
}

Best regards,
Rikard

Hi Ron,

Thanks for the update. I can see the problem on my end as well now, I likely didn’t click the Apply button after I entered the code previously. I see the error message that you referred to previously, but I can’t see any error messages in the browser console though, so there are no clues as to what could be causing this problem unfortunately. Do you have server error logs which you could share with us?

About the checkout page you linked to; what exactly are we supposed to do with that?

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey bradshawdesignco,

Thanks for the login details, I think you forgot to include a URL to your site though?

Best regards,
Rikard

Hi,

Thanks for that. I can’t see any of the problem on my end, could you try using a different browser to see if that helps? If not, then please let us know how to reproduce the problems you are setting on your end.

Best regards,
Rikard

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the update. I think you might be missing the problem here, it’s not that we cannot access your site. It’s that your server is returning a 404 (not found) error for a file located on your server. How would us providing an IP help with that? Also, which IP would that be?

I’d be happy to share my personal IP with you, but it won’t change anything in regards to the Layout Builder not loading on your site.

And for clarity; the theme doesn’t need to communicate with anything on our end for the Layout Builder to work.

Best regards,
Rikard

Hey Tilman,

Could you try updating the theme to the latest version (5.0.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hey creatorke,

I’m not sure I fully understand your intentions, could you post a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey lyndaharvey,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

You should be able to switch to a different theme and then switch back after checking the functionality which is not working, without doing anything really. But if you want to play it safe, then please create backups of your site before doing this. You could also export the theme settings under Enfold->Import/Export.

Best regards,
Rikard

Hey Christian,

Enfold is not available as a plugin, but if you want to update Enfold using the Envato Markets plugin, then that is possible.

Best regards,
Rikard