Forum Replies Created
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Hey torsteino,
Please post admin WordPress and FTP login details in private, so that we can have a closer look at your site.
Best regards,
RikardJanuary 20, 2023 at 4:22 pm in reply to: Update Theme / Agency doesnt want to hand out Login #1394556Hey Niklas,
We can’t hand out licenses for free unfortunately. If you have a dispute with the person who bought the theme license, then please try to resolve that first of all. If you can’t, then I would recommend that you buy your own license.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Yasir,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJanuary 20, 2023 at 4:17 pm in reply to: Fullscreen slider/images are not showing, random pages #1394566Hi,
Thanks for that. Did you check your settings under Enfold->Performance, to see which elements you are loading? I’ve set it to always load all elements for you now, please let us know if that helps.
Best regards,
RikardHi,
I don’t think that it’s possible no, but why would you need to use two different editors? The Advanced Layout Builder is what comes with the theme, and that is what I would recommend that you use. The default editor is what comes with WordPress by default, and doesn’t offer any theme specific functionality, except for the magic wand tool.
Adding an Envato API token would not affect the preview functionality, no.
Best regards,
RikardHey Emma,
Could you try updating the theme to the latest version (5.3.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the clarification. Could you remove the CSS, so that we can inspect it again please?
Best regards,
RikardHey elionmakkink,
Thanks for the update. Do you need any help, or should we close this thread?
Best regards,
RikardHi,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHi Jutta,
I think we have covered everything on this topic from our end earlier in this thread; we recommend that you don’t use the preview functionality, since it’s not very reliable.
Displaying Enfold content in a default WordPress theme is not possible, since it can’t read the shortcodes which are used to render Enfold content.
Best regards,
RikardHi Steve,
I don’t see much point in having the time stamps myself, but I guess it could be useful to some users. It’s up to you what you want to chose really.
If the files are not deleted automatically, then you can delete them manually. Just remember to toggle something in the theme options afterwards and save, so that the theme files will be generated again.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
.portfolio-template-default .av-post-metadata-container { display: none; }Best regards,
RikardHey woogie07,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-1164 .avia-data-table-wrap { width: 50%; margin: 0 auto; }Best regards,
RikardHi,
Thanks for that, but we can’t access your site since it’s throwing a 500 internal server error. Please try reaching out to your service provider if you don’t know how to find the server error logs.
Best regards,
RikardHi Feok,
You can set that if you select Set Cell Size in the bottom right hand corner of the element.
Best regards,
RikardHi,
Thanks for that. I’ve added the CSS for you, please review your site.
Best regards,
RikardHey physiotherapie-findt,
Could you try to deactivate all plugins, and try the installation after that please? If that doesn’t help, then please share server error logs and WordPress login details with us in private.
Best regards,
RikardHey Steve,
Did you try to check the options to delete old CSS and JS files under Enfold->Performance? If you should need further help, then please post admin WordPress login details in private.
Best regards,
RikardJanuary 19, 2023 at 4:02 pm in reply to: Link or column link from column to symbol box title #1394393Hi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Zdeněk,
Thanks for the screenshots. Are you looking to hide that element on Portfolio pages only?
Best regards,
RikardHey Edwin van den Berg,
According to our system you have valid support until 2023-07-20. Did you try using a different browser to login?
Best regards,
RikardHi,
Thanks for the update. Could you post a link to where we can see the actual element please?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey edwindepianist,
That doesn’t look to be create using Enfold, but you should be able to achieve something similar using a Color Section element.
Best regards,
RikardJanuary 18, 2023 at 7:21 pm in reply to: Problems with Plugins Team Builder and Featured Video Plus after upgrading PHP #1393981Hey NadjaJacke,
Are you sure that this is theme related? You could test if the behaviour is the same when a default WordPress theme is active for example. The plugins you are referring to does not have official support by the theme.
Best regards,
Rikard -
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