Hi,

Blank spaces are not allowed in anchor links, please see private. Try removing that to see if it helps. Also note that MyShop and myshop are not the same thing in anchor links.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

Hey Sebastian,

There’s nothing like that in the theme by default unfortunately. Did you try searching for a membership plugin? Something like that might be useful when trying to create functionality like what you are asking for.

Best regards,
Rikard

Hey Simon,

Could you try to update to the latest version (5.4) to see if that helps please? The update to 5.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the video. I can’t see that behaviour on my end when checking in Chrome though, which browser are you using? Also, did you using a private/incognito browser window, and does the same thing happen then?

Best regards,
Rikard

Hi joelandrieu4,

The login toke you posted is not working. Please post a new one, or manual login details in private.

Best regards,
Rikard

Hi yolona,

Great, I’m glad that Ismael could help you out.

Best regards,
Rikard

Hi,

Are you referring to this browser error message?

This site can’t be reached
beta.your-site.xx refused to connect.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

If so, then that is a server error. Please try reaching out to your hosting for further help with that.

I tried changing some content on the backend on your front page, and it worked as expected.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi,

Great, I’m glad that you found a solution. If you want to switch between different theme versions, then you could upload the new version in a separate folder via FTP.

Best regards,
Rikard

Hi joelandrieu4,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

Thanks for the update. I haven’t used any plugins like that myself unfortunately, so I can’t recommend anything to you. I know that multi-step form plugins do exist though, so I’m sure you can find something useful if you search the WordPress plugin repository.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

.avia-icongrid .av-icon-cell-item {
    text-align: left;
}

Best regards,
Rikard

Hi,

Thanks for the update and login details. I tried setting a logo in the theme options, and that works without any problems on my end. Could you let us know how to reproduce the problem you are seeing on your end please?

Best regards,
Rikard

Hey mandomaze,

Could you try updating the theme to the latest version (5.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard