Forum Replies Created
-
AuthorPosts
-
Hey missbluesky,
Could you check if you can see the update under Enfold->Theme Update?
Best regards,
RikardHey sammybotz,
Open the first slider on the page, then you should find those in the individual slides.
Best regards,
RikardMay 4, 2018 at 5:02 am in reply to: In 4.3, which performance features should I use if I already use W3 Total Cache #951261Hi Kieran,
I’m not sure if you got your question answered or not? Please let us know if you should need any further help on the topic.
Thanks @WP Turned Up for helping out.
Best regards,
RikardHi Percy,
Great, hope you get it working. If not then let us know.
Best regards,
RikardHi cjbuilt,
Thanks for the feedback and sorry for the problems. Do you have a staging version of the site? If not then I would recommend having one, so that you can perform the update there first without having to risk any down time on your production site. That would give us a chance to check the problems you are having as well.
Best regards,
RikardHi argana1,
I can’t reproduce the problem you are describing on my end using Chrome, could you post a screenshot of what you are seeing on your end please? Also please try to check in a different browser and/or network if possible.
Best regards,
RikardHi,
Thanks for the login details, but your site is throwing a 500 internal server error so they aren’t to any use for us unfortunately. Could you try to completely remove the theme folder from your server and then re-upload a fresh copy via FTP to see if that helps please?
Best regards,
RikardHi Ralf,
Thanks for the links, I’m not sure why it’s not showing unfortunately, I think we would have to actually look at what you are doing on the backend to see what is going wrong.
That widget really only generates an image, doesn’t it? If so, then maybe it would be a better idea to simply screenshot that part and display it as a regular image? That will likely save you some load time as well.
Best regards,
RikardHi,
Thanks for the login details. Since you have used the Layout Builder to create your post, this is the default behaviour. If you used the Layout Builder to create posts, then all the content will need to be added manually to it, and that includes the excerpt. You can set that in the Excerpt field, if you can see it then please select Screen Options in the top right hand corner of the screen and tick the corresponding box.
Best regards,
RikardHi,
This is a customisation which is out of scope of theme support, though I have tried this before myself, but I couldn’t come up with a solution. The problem as I see it is that markup needs to be added to the checkout template, and that breaks the multistep form which is needed to process the order. You might want to keep searching for a solution, but at this point we don’t have a working solution.
Best regards,
RikardHi alvega2k,
I can’t see any login details in this thread unfortunately, did you post them in the Private Content box? Please try to post them there again, and verify that they have been sent by actually visiting the thread afterwards.
Best regards,
RikardHi Bosco,
Thanks for the feedback and screenshot. You are getting several error messages on the page which all seem related to SSL, could you try to check those resources to make sure they are loaded via https? If you should need any further help then please post admin login details in private so that we can have a close look.
Best regards,
RikardHey rossodigrana,
Thanks for the screenshot, is that Safari you are using?
Best regards,
RikardHi,
Thanks for the feedback. I’m not 100% sure what is going wrong there, but I think it’s a very bad idea to load a whole video per slide like you are doing, it’s just way too heavy to load. What happens if you just have one slide and one video? If that doesn’t work either then could you try to host the video on Youtube to see if that works better?
Best regards,
RikardHi,
Thanks for helping out @guenni007. Did you get your code working @luisgasser?
Best regards,
RikardMay 3, 2018 at 3:47 pm in reply to: Picture problems after installing latest update yesterday #950872Hi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Marie,
Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Yes of course, that is how it works. Did you check the console in your browser? If you did you would see what I have pasted in private.
Best regards,
RikardHey str84wd,
They are loading fine on my end on that page, could you try to clear your browser cache and reload the page to see if that helps? You could also try an incognito window in Chrome or try a different browser.
Best regards,
RikardHi,
Thanks for the feedback, could you post a link to a site where this is not working? We would need access to the backend of the site as well, so please include login details in private.
Best regards,
RikardHi,
Thanks for the feedback. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 3, 2018 at 3:28 pm in reply to: From whom do I get an API key after I purchased Enfold thru Themeforest? #950839Hi,
Thanks for the feedback. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Michael,
Sorry for the problems. Could you try to completely delete the theme folder from the server, and then re-upload a fresh copy via FTP to see if that helps please?
Best regards,
RikardHi,
Great, thanks for the code. Could we see the problem on an actual website as well please? Are you seeing any error messages in the console?
Best regards,
RikardMay 3, 2018 at 3:22 pm in reply to: Mobile Menu – Link of current page should have an other style #950831Hi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Sandra,
Sorry for the problems. Could you please post admin login details in private so that we can have a closer look at your site? Also please point out how and where we can reproduce the problems you are having.
Best regards,
RikardHi,
Thanks for the feedback. I tried activating gTranslat and it seems to be causing some issues on the page you linked to. I got this notice on the backend in WordPress which might be a clue to fixing this:
Please deactivate Google Language Translator plugin
Google Language Translator plugin causes conflicts with GTranslate.
Did you try to deactivate the other plugin?
Best regards,
RikardMay 3, 2018 at 2:29 pm in reply to: Enfold Theme Update: No Updates available. You are running the latest version! #950792Hi,
Thanks for the feedback. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
AuthorPosts
