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Hi Eric,
Thanks for the kind words :-)
Please let us know if you should need any further help on the topic.
Best regards,
RikardApril 7, 2018 at 8:54 am in reply to: Warning: Missing argument 3 for avia_woocommerce_gallery_thumbnail_description #938566Hey gedebjerg,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the login details. I see that you are running a very old version of the theme, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardApril 7, 2018 at 8:48 am in reply to: Problem when upgrading to enfold 4.2.6. I can not access the backend #938561Hi Miguel,
Great, glad you got it working and sorry for the problems.
Best regards,
RikardHi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardApril 7, 2018 at 8:39 am in reply to: Connection lost every time I try to edit a page in advanced layout editor #938557Hey BBM,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how and where we can reproduce the problem.
Best regards,
RikardApril 7, 2018 at 8:35 am in reply to: Problem with buttons displaying as links, portfolio grid not displaying as grid #938554Hi Sudha,
I’m not sure if I understand the problem, as far as I can see you are running the latest version of both the theme and WordPress? Please try to explain your problem a bit further. You can upload screenshots to a service like dropbox, google drive or similar and then link to them here.
Best regards,
RikardHi,
Thanks for the feedback, I get the error you described when testing just now. I’m not sure if we have a solution for this though, is the sitemap the only problem? Maybe you could try a different plugin to generate your sitemap to see if that helps? Since it’s not really a theme related problem, I think it would be better to look for help with the plugin developers.
Best regards,
RikardHey tayloed,
I think that CSS is coming from the content in Quick CSS, could you try to move that content into one of the CSS files instead maybe?
Best regards,
RikardHi,
The PHP version you are running is old, just running WordPress requires minimum 5.6. Maybe you should consider moving your site to a different hosting setup if you need to maintain that PHP version for your other site?
Best regards,
RikardHi,
Glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi dickbins,
I’m not sure if you need any further help on the topic? Please let us know if you should.
Thanks @guenni007 for sharing and helping out :-)
Best regards,
RikardHi,
It’s easy when you know the answer already :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Ristorante1978,
Could you post a link to the page in question so that we can take a closer look please?
Best regards,
RikardHey mikejmellado,
The best way forward would likely be to copy your site to a staging environment and try the update there first, that means you won’t risk your production site being down. Would you be able to copy your site?
If you can’t do that, then I would recommend that you completely remove the theme folder via FTP, and then reupload a fresh copy from your themeforest account.
We will have to see the actual problem in order to help you out, if we can’t see that then we can only give you general debugging measures.
Best regards,
RikardHi,
Do you mean that you want the footer to extend 100% of the browser window? If so that won’t be possible since you are using a boxed layout.
Best regards,
RikardHi,
Great, glad we could help :-)
Please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 7, 2018 at 8:04 am in reply to: Enfold theme – Layer Sldier not responsive on mobile devices #938539Hey VineethSupport,
I couldn’t reproduce the error on my end using Chrome. You are using a very old version of the theme though, so you might want to consider updating to the latest version which is 4.2.6: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHey benq75,
The login details are not working, could you check and verify please?
Best regards,
RikardHi Clemens,
I’m not sure to be honest with you, could you post a link to the site in question and try to point out the problems there please?
Best regards,
RikardHi,
Thanks for helping out @guenni007. Please let us know if you should need any further help on the topic @trentscott.
Best regards,
RikardHi Eleina_Shinn,
Sorry for the problems. Could you try to completely remove the theme folder from the server and then upload a fresh copy from your Themeforest account to see if that helps please?
Best regards,
RikardHi Holger,
This thread will likely answer many of your questions: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/
You can see a full run-down of what is being loaded and for how long on the link in private.
If you should need someone to help you out with speeding your site up then I can recommend a service like SteadyWP.
Best regards,
RikardHey raymondkramer,
I think that should be possible, though you will likely need some custom CSS. Please post a link to where you are trying this out if you should need any help.
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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