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Viewing 30 posts - 5,491 through 5,520 (of 25,536 total)
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  • in reply to: sub menu and burger menu issues #1293637

    Hi Dave,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Font family on mobile menu #1293612

    Hi Maarten,

    You can try this font: https://www.fontsquirrel.com/fonts/berkshire-swash
    Then click Webfont Kit and make sure to check WOFF, TTF, EOT and SVG then click DOWNLOAD @FONT-FACE KIT button.
    Extract the downloaded zip file and find the berkshireswash_regular_macroman folder (inside web fonts folder) and zip it.
    Go to Enfold > Import/Export > Custom Font Manager and upload berkshireswash_regular_macroman.zip
    Go to Enfold > General Styling > Fonts (tab) > Heading Font > set this to berkshireswash regular macroman (400) it should be located at the bottom of the dropdown.

    Best regards,
    Nikko

    in reply to: Problem with my Enfold #1293601

    Hi Sergio,

    You’re welcome and thanks for your kind words :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: sub menu and burger menu issues #1293600

    Hi Dave,

    I agree, sometimes caching produces weird issues.
    The workaround I could think for this is to duplicate the homepage and set the new one as the homepage.

    Best regards,
    Nikko

    in reply to: Move title under the image #1293598

    Hi 4xsample,

    You’re welcome :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: sub menu and burger menu issues #1293536

    Hi Dave,

    It seems the issue is caching.
    The results are different when you’re logged in and not (this can be reproduced by using chrome in incognito mode and toggle device to a phone).
    I have posted the CSS fetched when logged in and not and based on the URL it points to WP Optimize.
    Here are the things I’ve tried (and combination of these things):
    – reset minified files
    – disable minify (enabled back)
    – purge cache
    – disable page caching (enabled back)
    – changed define(‘WP_CACHE’, true); in wp-config.php to false
    – deactivated WP Optimize (enabled back with original settings)
    – renamed wpo-minify folder to wpo_remove
    The result is the logged-in css fetches new css but for visitors (logged-out) it’s always the same.
    At the moment, I’m out of ideas on how this can be cleared, maybe try contacting the support for WP Optimize.

    Best regards,
    Nikko

    in reply to: General Styling links not working #1293519

    Hi RubenHD,

    I have checked your Blog page and it seems to work properly.
    Are you referring to single post page? if yes then I think the only difference is that Advanced Layout Builder is enabled on pages while on your single posts the default editor is used.

    Best regards,
    Nikko

    in reply to: Move title under the image #1293516

    Hi 4xsample,

    Thanks for giving us admin access.
    I have change Blog Styling from Modern Business to Default Business in Enfold > Blog Layout.
    Please review your site.

    Best regards,
    Nikko

    in reply to: Layout Editor Not Loading #1293430

    Hi lukemyszka,

    Thanks, I have checked it and the problem is not the layerslider but the js script added in the code block which is prevented by the server.
    I have created a test page (link in private content) which is just a duplicate of the page you have posted minus the js script which works.
    If I try to include the js script (or only the code block with js script) I am blocked from updating the page (screenshot in private content).
    I think this can only be fixed if the server permits it.
    Also for layerslider, use Advanced Layerslider (under Media Elements) :)

    Best regards,
    Nikko

    in reply to: Portfolio grid fourth column not working #1293426

    Hi mosaic,

    I couldn’t see this issue on my desktop even when resizing the browser (screenshot and private content) however I have checked it with a laptop and could see the issue.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Saving didnt work! Please reload the page and try #1293425

    Hi KoolDD,

    We’re glad to hear that :)
    Thanks for giving us details on what may have caused an issue which should help some users who experience the same issues.
    Also, thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: enfold burger menu opens but it is empty #1293423

    Hi pippylu,

    Thanks, just post this link on this thread as a reference to the other thread.

    Best regards,
    Nikko

    in reply to: Child theme not appearing correctly? #1293422

    Hi onegreenoak,

    You’re welcome :)
    I’m not certain as well as why this is happening but I have some experience where this happens in few sites.
    As for your remaining issue, can you try adding this CSS code:

    * {
        -moz-box-sizing: border-box;
        -webkit-box-sizing: border-box;
        box-sizing: border-box;
    }

    Best regards,
    Nikko

    in reply to: Compatible Language translation plugin #1293362

    Hi Afrehdo,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: enfold burger menu opens but it is empty #1293361

    Hi,

    It should be fixed in Enfold 4.8.1, here’s the changelog: https://kriesi.at/documentation/enfold/changelog/

    @jpassmann
    you’re still using Enfold 4.7.6.4, please backup your site and update to the latest version.

    @pippylu
    are you using Enfold 4.8.1 already? if yes, please create a new thread and include admin credentials in private content.

    Best regards,
    Nikko

    in reply to: Layout Editor Not Loading #1293360

    Hi lukemyszka,

    Thanks for giving us admin access.
    Can you try to enable Debug Mode? https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Nikko

    in reply to: Theme cannot be updated #1293359

    Hey comprompt,

    Please follow the steps below:

    Make a backup:
    – Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
    – Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

    Option 1: Use Envato Market to update your site
    – link: https://envato.com/market-plugin/

    Option 2: Update manually
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
    Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

    Best regards,
    Nikko

    in reply to: Saving didnt work! Please reload the page and try #1293358

    Hi KoolDD,

    Thanks for providing us with admin access.
    I tried to set the Homepage and was able to see the issue you mentioned.
    In the web console it always returns 403 forbidden which is a permission issue, please contact your hosting provider regarding this.

    Best regards,
    Nikko

    in reply to: disable the generated css stylesheet (dynamic_avia) #1293356

    Hi ghirlandaio,

    No worries :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi WebDevDept,

    The screenshot has already expired.
    The file that is tweaked is enfold > config-templatebuilder > avia-shortcodes > magazine > magazine.php (line 1166 in Enfold 4.8.1):

    $author_link    = '<a href="' . $author_link . '" title="' . __( 'by', 'avia_framework' ) . ' ' . $author_name . '" rel="author">' . $author_name . '</a>';

    just replace it with this code to remove the link:

    $author_link    = $author_name;

    But I would suggest not doing this directly on the enfold theme (parent) as the tweaks get removed during a theme update.
    Please follow the instruction in https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb and add it on the child theme.

    Best regards,
    Nikko

    in reply to: Unable to connect google map API #1293351

    Hi Afrehdo,

    We’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Jasmine,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Old site, want to change to 2017 demo styles #1293348

    Hi Damir,

    When you import a demo, it replaces the theme settings and adds new pages but it never removes old pages though the main menu would show the new pages (you’ll just need to change it to the old main menu)
    I would suggest that you setup a staging site (basically a duplicate of your live site) and test it there first before doing in the live site.
    Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: Event date in Postslider sometimes not showing #1293345

    Hi lle-it,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Problem with my Enfold #1293344

    Hi sergiostraface,

    Thanks, we have updated your site to the latest version.
    Please review your site.

    Best regards,
    Nikko

    in reply to: images not loading in media gallery #1293339

    Hi htsgroup1,

    Thanks for providing a staging site.
    It’s actually working properly on the staging site (without updating) however it’s the opposite on the live site.
    I tried to create a 2021 folder inside uploads (since it’s not creating the folder) then 04 folder inside 2021 but it still does not work.
    Error_log and web console does not seem to show any error related to this.
    Can you try to switch to a default theme and try to upload? if it still does not show up, please try contacting your hosting provider.

    Best regards,
    Nikko

    in reply to: multisite page speed up #1293326

    Hi mediacomplex2018,

    Can you please setup a staging site for us? so we can try to tweak things without causing issues on your live site.
    Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: Font family on mobile menu #1293324

    Hi Maarten,

    Can you try to clear the browser cache of your phone?
    Also, try using other fonts to check whether it’s just this font or all other uploaded fonts.

    Best regards,
    Nikko

    in reply to: Stickyheader #1293323

    Hi GenicsAustralia,

    I tried to log in with the link you gave earlier today but nothing was loading on my end until my connection was cut off but I wasn’t able to do anything on your site.
    Anyways, I would still apologize for what happened and understand if don’t want to give access.
    I would have suggested this code in Quick CSS:

    .html_header_top.html_header_sticky #header.header-scrolled-full {
        background-color: rgba(0,0,0,0.7);
    }

    But the problem is that the header always has this class header-scrolled-full (when you inspect the header via web inspector) normally you won’t have this class until you scrolled.
    Can you try to disable Javascript file merging and compression and CSS file merging and compression in Enfold > Performance?
    Also, clear any caching or minification from other plugins.

    Best regards,
    Nikko

    in reply to: Align logo left on mobile #1293304

    Hi Maarten,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 5,491 through 5,520 (of 25,536 total)