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  • #1270222

    After updating to WordPress 5.6 and updating all plugins / themes the menu for smaller devices (tablets/smartphones) open but it is empty.
    If i look into source code it is really empty:
    <div class="av-burger-overlay" style="display: none; opacity: 0;"><div class="av-burger-overlay-scroll"><div class="av-burger-overlay-inner"><ul id="av-burger-menu-ul" class="" style="padding: 122px 0px;"></ul></div></div><div class="av-burger-overlay-bg"></div></div>
    I read several entries in support forum but no measurement helps.
    What i did:

      Clearing cache
      Turn on/off compromizing tools
      deactivate/activate each plugin (one by one)

    These are my Quick CSS entries:

    .product p.wc-gzd-additional-info {
    margin-left: 1rem;
    }
    .product p.wc-gzd-additional-info a{
    margin-left: 1rem;
    }
    #woo_pp_ec_button_cart {
    margin: 1rem;
    }
    #1270323

    Hey jpassmann,

    Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options to see if that helps. This is a temporary solution, there will be a permanent fix included in the next release of the theme.

    Best regards,
    Rikard

    #1270345

    Hey Rikard,
    thanks a lot for your fast support. It works for now and i am looking forward for the next release!

    Kind regards,

    Joerg

    #1270516

    Hi Joerg,

    Great, I’m glad that you got it working, and sorry again for the problem. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1293142

    I’ve been waiting for the latest Enfold release to see this fix, and now that it’s arrived, this is still broken without that extra plugin! Was the fix actually included?

    #1293264

    I have no updates received on that issue yet. So i think it is still open.

    #1293361

    Hi,

    It should be fixed in Enfold 4.8.1, here’s the changelog: https://kriesi.at/documentation/enfold/changelog/

    @jpassmann
    you’re still using Enfold 4.7.6.4, please backup your site and update to the latest version.

    @pippylu
    are you using Enfold 4.8.1 already? if yes, please create a new thread and include admin credentials in private content.

    Best regards,
    Nikko

    #1293402

    Yes, I am – OK, will do.

    #1293423

    Hi pippylu,

    Thanks, just post this link on this thread as a reference to the other thread.

    Best regards,
    Nikko

    #1294199

    Hi I have all up to date and try all the different solution on different forum open tickets…. and nothing works, please help ??? what other thing can I try ?

    #1294666

    Hi beachtourshawaii,

    What happens if you activate the parent theme? If it works after that, then something in your child theme is causing the problem. You might have to copy paste the content of header.php and footer.php again, or check your content in functions.php.

    Best regards,
    Rikard

    #1294769

    That was the first thing I did and nothing happened. At least a meanwhile solution is are busyness can I just deactivate the enfold burger and put another one instead until this is solve ? we are desperate with this issue.

    Please Help

    #1294994

    Hi beachtourshawaii,

    I have updated includes/helper-main-menu.php of your site which causes the issue.
    It’s now properly working when you’re logged in but still not showing when not logged probably due to some built-in internal caching.
    Can you try to clear cache or try requesting from your hosting provider?

    Best regards,
    Nikko

    #1295320

    Sure thanks you so much I will right away and let you know ! Thanks !

    #1295327

    Now is seems to be working thanks you !

    #1295392

    Hi beachtourshawaii,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    #1336653

    problem still there with last version. I’m on multisite. Empty full screen menu on burger mobile.

    #1336706

    Hi PonzioPilato,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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