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  • Hi,

    Yes, I think that’s fine as well, you can paste the content of your htaccess file in https://pastebin.com/ then give us the link.

    Best regards,
    Nikko

    in reply to: Go to next item on portfolio #1164725

    Hi vicx74ever,

    Can you try adding this code in functions.php:

    add_filter('avf_post_nav_settings', 'custom_post_nav_settings');
    
    function custom_post_nav_settings( $settings ) {
    	$settings['skip_output'] = false;
    	return $settings;
    }

    I would suggest using a child theme to make this change permanent.

    Best regards,
    Nikko

    Hi zebravision,

    I could still see rectangular boxes on your site.
    Can you give us ftp access? so we can try to check on it further.
    Just post the credentials in private content.

    Best regards,
    Nikko

    in reply to: Divide further a column #1164720

    Hey Bruno,

    You can use a Grid Row with just 2 columns, then inside 1 of the grid row column put 4 1/2 columns.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: My shop sidebar changes when a category is clicked? #1164719

    Hi GB,

    Yes, if I’m not mistaken your shop sidebar is fetching from Shop Overview Pages (in Appearance > Widgets).
    So just put the same widgets under Single Product Pages (widget area).
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Can the shop banner be a slide show? #1164718

    Hi GB,

    Yes, the shop banner can be a slideshow, if you want it like layerslider, you can use a layerslider instead of other alternative sliders.

    Best regards,
    Nikko

    in reply to: Problems with mobile optimisation #1164717

    Hi Francesca,

    Yes, the social icons will be made bigger and in the order you mentioned plus centered. This is what it should look like if you put the code I gave: https://imgur.com/MPckiN4
    It will only affect mobile versions.

    Best regards,
    Nikko

    in reply to: image caption overlay – scroll overflow #1163322

    Hi bobfurgo,

    Can you try adding this css code as well:

    .av-caption-image-overlay-bg {
        display: none;
    }
    
    .av-image-caption-overlay .av-image-caption-overlay-position {
        background-color: rgba(22,63,95,0.9);
    }

    Best regards,
    Nikko

    in reply to: image caption overlay – scroll overflow #1162839

    Hey bobfurgo,

    Can you try to remove that code and replace it with:

    #top .av-image-caption-overlay {
        overflow: scroll;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Easy Slider not showing up on Internet explorer #1162803

    Hey grwebs,

    Thanks for giving us the link to your site, I can see some errors in your site which might be causing this issue (screenshot in private content).
    To fix it please, please follow the solution on our documentation: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

    Best regards,
    Nikko

    in reply to: Main menu – putting it under or above the LOGO #1162801

    Hey grwebs,

    We apologize for the delayed response.
    Go to Enfold > Header > Header Layout (tab) > Menu and Logo Position.
    Set this to Logo (left, right or center), Menu below.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Change timing of caption and title for full-width slider #1162799

    Hi rlhinirv57,

    You’re always welcome and we really appreciate your kind words :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Change timing of caption and title for full-width slider #1162783

    Hey rlhinirv57,

    We apologize for the delayed response.
    Can you try to add this code in Quick CSS (located in Enfold > General Styling):

    #top .avia-fullwidth-slider * {
        -webkit-animation: none !important;
        animation: none !important;
        transition: all 0s ease 0s !important;
        visibility: visible !important;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Problem Layout builder ID'S FIELD #1162780

    Hi mleite1,

    Thanks for the permission, this is fixed now.
    The problem was it was fetching old-textblock, I just replaced the file extension so it won’t be read.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Updating crushed website #1162773

    Hi ideenstart,

    Can you try to do the following:

    1. Put the site in maintenance mode (use a plugin) then switch to Twentytwenty (or any default theme)
    2. In your ftp move enfold (from themes to wp-content folder) then rename enfold-neu to enfold
    3. Switch back to Enfold Child and deactivate maintenance mode

    Hope this helps.

    Best regards,
    Nikko

    in reply to: adjust padding of mobile header #1162713

    Hey CreativeWebBuilders,

    I tried to check the link you gave, however it only displays this:

    Error 1020
    Access denied
    What happened?
    This website is using a security service to protect itself from online attacks.

    Best regards,
    Nikko

    in reply to: *** PAGE SPEED *** #1162712

    Hey netzfuchs,

    For 1 & 2, I think there’s no definite answer when it comes to merging in compression, Enfold has it’s own system for compression and merging styles/js and in some installations it doesn’t have any issues at all but some installations it messes up their site, so you might need to do some tests to know which works best on your site.

    3. grid.css, base.css and layout.css should not be on the footer, everything else not mentioned can be put in the footer but you must also consider the elements that are above the fold of your site, don’t include them in the footer otherwise people can see some messed up parts for a moment when the css file is not yet fetched.

    Best regards,
    Nikko

    in reply to: Updating crushed website #1162707

    Hi ideenstart,

    Theme Editor can still detect 2 Enfold, the other one is version 3.0.8 (screenshot in private content).
    Please remove it, as it might be causing the issue.

    Best regards,
    Nikko

    in reply to: Problem Layout builder ID'S FIELD #1162699

    Hi mleite1,

    Thanks for providing us ftp access.
    However there are some js errors that are showing that might be preventing it from showing (screenshot in private content)
    Can we try to disable plugins on your site? if not, please create a staging site so we can try isolate the issue without affecting your live site.

    Best regards,
    Nikko

    in reply to: Responsive Vimeo embeds #1162684

    Hi jjsanderson,

    Sure, it has already been added since Enfold 4.5.5, you can find it in this class: Avia_Gutenberg_Theme_Integration.

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1162681

    Hi DFME,

    The code I gave uses a hook and not directly on the core file so it would be safe to use it even after the update.
    The fix that would most likely be implemented in the next version of Enfold would be: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/layerslider/config.php

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1161951

    Hi Mike,

    You’re welcome and thanks for confirming, will report this bug and the temporary fix to our devs. :)

    Best regards,
    Nikko

    Hi sparkylab,

    1.) Go to Enfold > Advanced Styling, you should be able to style them differently there.

    2.) We have answered this on your other thread.

    I’ll be closing this thread, we’ll continue the discussion on your other thread including #1.

    Best regards,
    Nikko

    in reply to: Problems with mobile optimisation #1161743

    Hi sparkylab,

    We apologize for the delayed response.
    1. Please add this css code in Quick CSS or your custom css file.

    @media only screen and (max-width:767px) {
        #socket .container {
            display: flex;
            flex-direction: column;
            text-align: center;
        }
    
        #socket .container .social_bookmarks {
            order: 1;
        }
    
        #socket .container .sub_menu_socket {
            order: 2;
        }
    
        #socket .container .sub_menu_socket .menu, 
        #socket .social_bookmarks {
            margin: 6px 0 0;
        }
    
        #socket .container .sub_menu_socket .menu li, 
        #socket .social_bookmarks li {
            float: none;
            display: inline-block;
        }
    
        #socket .social_bookmarks li a {
            font-size: 18px;
        }
    
        #socket .container .copyright {
            order: 3;
        }
    }

    2. The only button I could see not centered is the button below the form, can you give us a screenshot on how it looks on your end?

    3. It’s possible, if it’s the image above “So, who am I?”, then you can use this css code:

    .home #av_section_3 .avia_image {
        max-height: 260px;
        width: auto;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: New update is creating a critical error #1161725

    Hey pvdacker,

    Can you tell us what php version you’re using?
    If it’s 5.6 and below please contact your webhost to update it to atleast php 7.

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1161714

    Hi DFME and Guenni007,

    I apologize for my mistake, the problem with it is the value we put inside $value->response (associative array) does not match which results to it returning null value and does not unset anything.
    I have tweaked the original code and it seems to work properly:

    add_filter('site_transient_update_plugins', 'av_remove_ls_update_notification');
    function av_remove_ls_update_notification($value) {
    	if( $value ) {
    
    		$layerslider = str_replace( '\\', '/', get_template_directory() . '/config-layerslider/LayerSlider/layerslider.php' );
    	
    		if( $layerslider[0] === '/') {
    			$layerslider = substr( $layerslider, 1 );
    		}
    
    		unset( $value->response[$layerslider] );
    		return $value;
    	}  
    }

    Here’s the screenshot in the staging site: https://imgur.com/uD6Hjtw

    @guenni007 can you check if this works on your end as well?

    Best regards,
    Nikko

    • This reply was modified 1 week, 3 days ago by  Nikko.
    in reply to: Update for LayerSlider notification #1160854

    Hi DFME,

    Thanks, I tried to add this code (in functions.php) mentioned in this thread: https://kriesi.at/support/topic/site-still-showing-layerslider-needs-updating/#post-990227
    And it works on your site, please check:

    add_filter('site_transient_update_plugins', 'av_remove_ls_update_notification');
    function av_remove_ls_update_notification($value) {
    	if($value) {
    		unset($value->response[plugin_basename(__FILE__)]);
    		return $value;
    	}
    }

    @guenni007 can you try the same code if it does work on your end as well?

    Best regards,
    Nikko

    in reply to: Code block with Extra Space at the first line #1160549

    Hi,

    In wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > codeblock.php, please try to modify this code (line 204):

    $content = ' [avia_codeblock_placeholder uid="' . avia_sc_codeblock::$codeblock_id . '"] ';

    replace it with:

    $content = '[avia_codeblock_placeholder uid="' . avia_sc_codeblock::$codeblock_id . '"] ';

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Contact form not sending only receiving confirmation email #1160384

    Hey John,

    Please try to do the things mentioned in our documentation: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
    Hope it helps.

    Best regards,
    Nikko

    in reply to: I can’t update Enfold #1160381

    Hey Kim_Lagerweij87,

    To update from Enfold 3.1.5 to the latest version you’ll need to Update it manually via ftp since updating it in theme options won’t work.
    Also make sure to have a backup first before doing an update or atleast try to do it in a staging site first so the live site won’t be affected.

    Best regards,
    Nikko

Viewing 30 posts - 1 through 30 (of 14,807 total)