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Viewing 30 posts - 1 through 30 (of 24,613 total)
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  • Hi Martin,

    I have checked on the issue and it seems post-css file returned a 404 (file not found), the backend had no issue and the information was intact except for the file used for styling was missing. I have re-updated the page which seems to have fixed the issue as it regenerates the CSS file.

    Best regards,
    Nikko

    Hi,

    I have uploaded the Montserrat font via Custom Font Manager (in Enfold > Import/Export), so the font would be downloaded in your server and even if the popup is not accepted by the user, the Montserrat font would still be used. Then I set Use minified theme CSS files without merging and Use minified theme javascript files without merging in Enfold > Performance.
    Please review your website.

    Best regards,
    Nikko

    Hi Martin,

    I have duplicated the page and published it, links in private content.

    Best regards,
    Nikko

    in reply to: Webpages dont load correclty #1409519

    Hi Anna,

    Thanks for the screenshot.
    It seems the only way for it to look like that is if post css won’t be loaded (post css file link in private content).
    Also, I don’t see any reason why it won’t be loaded unless the server fails to serve that CSS file but that rarely happens (or never) if the server is good and stable.
    I have adjusted the performance settings in Enfold, please review your site and try to monitor for a few days.

    Best regards,
    Nikko

    in reply to: Top margin – body #1409518

    Hi xplorer80,

    Can you get the ID of the element shown in the 3rd screenshot? and use it to add top padding.

    Best regards,
    Nikko

    in reply to: Vertical Align for Icon in Top Bar #1409343

    Hi beverlystone,

    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: pop up text on mouse over image #1409342

    Hi Reto,

    I’m glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Top margin – body #1409341

    Hi xplorer80,

    It’s because most of the cases we have handled here, one of the main reasons is the header, that’s exactly why I asked for the page to inspect so we can check and go to the layers of elements and see which is causing it and provide an accurate CSS code to fix it. Also, the screenshot is lacking the Computed panel I mentioned so it’s a bit lacking of information but please try to add this CSS code and see if it helps:

    #top #after_submenu_1 .av-content-full {
        padding-top: 0 !important;
    }

    Best regards,
    Nikko

    in reply to: Table element #1409340

    Hi madakumbu,

    I don’t think it’s possible to make it scrollable only for the table without affecting the page, that’s the reason why tables are stacked up on each other on mobile since it has a narrow width. The other method would be to recreate the table and show it only for mobile.

    Best regards,
    Nikko

    Hi Bernd,

    You’re welcome :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Bernd,

    You’re welcome :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Vertical Align for Icon in Top Bar #1409250

    Hi beverlystone,

    Please try to add this CSS code in Enfold > General Styling > Quick CSS:

    #header_meta .phone-info .av_font_icon {
        position: relative;
        top: -3px;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: CSS issues with Aweber Landing Pages #1409249

    Hi biggsuccess,

    Thanks for giving us admin access.
    I have checked it and it seems using the Aweber Landing Page template causes problems for mobile but it seems good on other options like default and Blank, No Header, No Footer.
    I think you should choose the latter option, I have changed it in the page below.

    Best regards,
    Nikko

    in reply to: Mega Menu Sub Items remove underline #1409237

    Hi annameis,

    I’m glad that we could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Top margin – body #1409236

    Hi xplorer80,

    I think it has less likely to do with the content.
    Can you try to screenshot instead the header and main, inspect it, make sure it’s selected and Computed is selected as shown in this screenshot:

    Best regards,
    Nikko

    in reply to: Top margin – body #1409225

    Hi xplorer80,

    Yes, to be honest it would really be hard to pinpoint why it’s not working.
    Can you give us login credentials? so we can try to inspect it further.
    Just post the details in private content.

    Best regards,
    Nikko

    in reply to: Make hamburger icon bigger #1409224

    Hi CharlieTh,

    Please add the code in Enfold > General Styling > Quick CSS:

    .av-hamburger-box {
        width: 70px; /* default: 35px */
    }
    
    .av-hamburger-inner, .av-hamburger-inner::before, .av-hamburger-inner::after {
        height: 8px; /* default: 3px */
    }
    
    .av-hamburger-inner::before {
        top: -16px; /* default: -10px */
    }
    
    .av-hamburger-inner::after {
        bottom: -16px; /* default: -10px */
    }

    Just adjust the values as you see fit (I have included in the code the default values for your reference)
    I hope it helps.

    Best regards,
    Nikko

    in reply to: Top margin – body #1409220

    Hi xplorer80,

    You can try to add this in Quick CSS:

    #top #wrap_all #main {
        padding-top: 80px;
    }

    Just adjust the values as you see fit.

    Best regards,
    Nikko

    in reply to: There’s a gap after my last section #1409219

    Hi theanshbakshi,

    Please post a link to page shown in the screenshot.
    You can post it in private content.

    Best regards,
    Nikko

    in reply to: Media images not displaying #1409218

    Hi Jennifer,

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    in reply to: Contact form in widget (in footer column) #1409217

    Hi Edgarro,

    I’m glad that Rikard could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Home Page Doesn’t Display #1409216

    Hi jaliisah,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi imc-html,

    Can you try to change the code to:

    function enfold_customization_modify_thumb_size( $size ) {
      $size['entry_without_sidebar'] = array('width'=>845, 'height'=>321, 'crop'=>false);
      return $size;
    }
    
    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );

    And then try to re-upload the image?

    Best regards,
    Nikko

    in reply to: Webpages dont load correclty #1409214

    Hi Anna,

    I tried to check on your website, specifically the link you gave as well as other products but I don’t see the issue.
    The issue could probably due to some plugins like caching or optimizations, or it could be a hosting issue.

    Best regards,
    Nikko

    in reply to: Read more – Button in a regular Column #1409212

    Hi Monika,

    The reason it does not work is because you are using an ID, basically, IDs are meant to be unique and only one in the whole page.
    Try to use classes instead of ID if you intend to use it multiple times.

    Best regards,
    Nikko

    in reply to: add image with correct size to socket #1409210

    Hi Reto,

    I think instead of using a socket, try to use a page as a footer, so you can use the Advanced Layout Builder to build the footer.
    Go to Enfold Theme Options > Footer > Default Footer & Socket Settings and choose Page based Footer options.
    I hope it helps.

    Best regards,
    Nikko

    in reply to: Top margin – body #1409208

    Hi Adrien,

    Thanks for providing the screenshots.
    Can you give us a link to your site? so we can inspect it.

    Best regards,
    Nikko

    in reply to: pop up text on mouse over image #1409207

    Hi Reto,

    No, that code was already in WPCode which I mentioned in the other thread.
    This is the code I moved:

    function temporary_removal_title_tags(){
    ?>
    <script>
      window.onload = function() {
          var links = document.querySelectorAll('a, img, *[title]');
          for (var i = 0; i < links.length; i++) {
              var link = links[i];
              link.onmouseover = function() {
                  this.setAttribute("data-tooltip", this.title);
                  this.title = "";
              };
              link.onmouseout = function() {
                  this.title = this.getAttribute("data-tooltip");
              };
              link.onmousedown = function() {
                  this.title = this.getAttribute("data-tooltip");
              };
          }
      };
    </script>
    <?php
    }
    add_action('wp_footer', 'temporary_removal_title_tags');

    As for the mobile menu items, the font size depends on what is set as the default font size of the site, if that option is untouched then default is 13px which is what is showing on your site, you can change it by adding this CSS code in Enfold > General Styling > Quick CSS:

    #top #av-burger-menu-ul a .avia-menu-text {
        font-size: 18px;
    }

    Just adjust the value as you see fit.

    Best regards,
    Nikko

    Hi Martin,

    I have actually duplicated it from a published page.
    It is the page I posted in private content as the Base page in my last reply.

    Best regards,
    Nikko

    in reply to: Table #1409205

    Hi Lene,

    I’m glad that we could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 1 through 30 (of 24,613 total)