Hi,

I have uploaded the Montserrat font via Custom Font Manager (in Enfold > Import/Export), so the font would be downloaded in your server and even if the popup is not accepted by the user, the Montserrat font would still be used. Then I set Use minified theme CSS files without merging and Use minified theme javascript files without merging in Enfold > Performance.
Please review your website.

Best regards,
Nikko

Hi Anna,

Thanks for the screenshot.
It seems the only way for it to look like that is if post css won’t be loaded (post css file link in private content).
Also, I don’t see any reason why it won’t be loaded unless the server fails to serve that CSS file but that rarely happens (or never) if the server is good and stable.
I have adjusted the performance settings in Enfold, please review your site and try to monitor for a few days.

Best regards,
Nikko

Hi beverlystone,

Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi xplorer80,

It’s because most of the cases we have handled here, one of the main reasons is the header, that’s exactly why I asked for the page to inspect so we can check and go to the layers of elements and see which is causing it and provide an accurate CSS code to fix it. Also, the screenshot is lacking the Computed panel I mentioned so it’s a bit lacking of information but please try to add this CSS code and see if it helps:

#top #after_submenu_1 .av-content-full {
    padding-top: 0 !important;
}

Best regards,
Nikko

Hi Bernd,

You’re welcome :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi beverlystone,

Please try to add this CSS code in Enfold > General Styling > Quick CSS:

#header_meta .phone-info .av_font_icon {
    position: relative;
    top: -3px;
}

Hope it helps.

Best regards,
Nikko

Hi annameis,

I’m glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi xplorer80,

Yes, to be honest it would really be hard to pinpoint why it’s not working.
Can you give us login credentials? so we can try to inspect it further.
Just post the details in private content.

Best regards,
Nikko

Hi xplorer80,

You can try to add this in Quick CSS:

#top #wrap_all #main {
    padding-top: 80px;
}

Just adjust the values as you see fit.

Best regards,
Nikko

Hi Jennifer,

To assist you further, please provide us with your login credentials by following these steps:

1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
3. Click on “Create New” to generate a temporary login.
4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
5. Click “Submit” to create the temporary account.
6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

If you have any further questions or concerns, please let us know.

Best regards,
Nikko

Hi jaliisah,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Anna,

I tried to check on your website, specifically the link you gave as well as other products but I don’t see the issue.
The issue could probably due to some plugins like caching or optimizations, or it could be a hosting issue.

Best regards,
Nikko

Hi Reto,

I think instead of using a socket, try to use a page as a footer, so you can use the Advanced Layout Builder to build the footer.
Go to Enfold Theme Options > Footer > Default Footer & Socket Settings and choose Page based Footer options.
I hope it helps.

Best regards,
Nikko

Hi Reto,

No, that code was already in WPCode which I mentioned in the other thread.
This is the code I moved:

function temporary_removal_title_tags(){
?>
<script>
  window.onload = function() {
      var links = document.querySelectorAll('a, img, *[title]');
      for (var i = 0; i < links.length; i++) {
          var link = links[i];
          link.onmouseover = function() {
              this.setAttribute("data-tooltip", this.title);
              this.title = "";
          };
          link.onmouseout = function() {
              this.title = this.getAttribute("data-tooltip");
          };
          link.onmousedown = function() {
              this.title = this.getAttribute("data-tooltip");
          };
      }
  };
</script>
<?php
}
add_action('wp_footer', 'temporary_removal_title_tags');

As for the mobile menu items, the font size depends on what is set as the default font size of the site, if that option is untouched then default is 13px which is what is showing on your site, you can change it by adding this CSS code in Enfold > General Styling > Quick CSS:

#top #av-burger-menu-ul a .avia-menu-text {
    font-size: 18px;
}

Just adjust the value as you see fit.

Best regards,
Nikko

Hi Lene,

I’m glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko