Hi Yory,

Thanks for giving us admin access.
The reason it’s not working is because PHP ZipArchive Extension is disabled which is necessary in importing demo.
You can verify it in Layerslider > Options > System Status.
You can check this article on how to enable it: https://bobcares.com/blog/enable-php-zip-extension-cpanel/
Or you can request assistance from your hosting provider.

Best regards,
Nikko

Hi hgroen,

I tried to login to your site however I’m now getting this error:

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Best regards,
Nikko

Hi Hagen,

You’re welcome :)
We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi DaDex,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:

#top .av_textblock_section {
    margin: 0 auto;
    width: 300px;
}

Hope it helps.

Best regards,
Nikko

Hi mleite1,

We apologize for the delayed response.
Can you try adding this CSS code in Enfold > General Styling > Quick CSS (the first code block is for the left and the second one is for the right):

#my-row .av_one_half.avia-builder-el-first {
    width: 60%;
}

#my-row .av_one_half.avia-builder-el-last {
    position: relative;
    left: -20%;
}

You’ll most likely need to adjust these values but I hope it can help with what you’re trying to accomplish.

Best regards,
Nikko

Hi derdschuh,

Yes, please use a child theme first if you don’t have one yet, you can download and find instructions in this thread: https://kriesi.at/documentation/enfold/child-theme/
Copy related-posts.php in the includes folder of enfold, then in the child theme create a folder called includes then paste the file inside it.
Find this code in line (77-84):

        $my_query = get_posts(
                            array(
                                'tag__in' => $tag_ids,
                                'post_type' => get_post_type($this_id),
                                'showposts'=>$postcount, 'ignore_sticky_posts'=>1,
                                'orderby'=>'rand',
                                'post__not_in' => array($this_id))
                            );

and replace it with this code:

        $my_query = get_posts(
                            array(
                                'tag__in' => $tag_ids,
                                'post_type' => get_post_type($this_id),
                                'showposts'=>$postcount, 'ignore_sticky_posts'=>1,
                                'orderby'          => 'date',
                                'order'            => 'DESC',
                                'post__not_in' => array($this_id))
                            );

Let us know if this helps.

Best regards,
Nikko

Hi Sebastian,

We’re glad to hear that :)
Let us know if you need further assistance or if we can close this thread.

Best regards,
Nikko

Hi Yory,

Which demo are you trying to import?
Also, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi cristinagrafik,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi cristinagrafik,

The colors are pre-defined, so there’s no option to change it, I apologize I have misread the translation.
Please add this CSS code in Enfold > General Styling > Quick CSS then just change the colors:

#top #wrap_all .woocommerce-message {
    background-color: green;
    color: white;
}

Hope this helps.

Best regards,
Nikko

Hi Graham,

I have checked your site (link in private content) and it seems to show the footer background image properly and I could also check in the backend that you’re already using the child theme.
Can you setup a staging site for us? so we can update it to the latest version of Enfold and see how the issue recurs and try to fix it, I believe last time it was just singled on the child theme.
Here’s a simple tutorial on how to setup a staging site: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

Hi Landwirtco,

I believe you’ll need to use a child theme for this: https://kriesi.at/documentation/enfold/child-theme/
Then copy footer.php from the parent theme (enfold) to the child theme.
Tweak the child theme’s footer.php file and find this code (line 245-250 in 4.8.2):

if( $menu )
{ 
    echo "<nav class='sub_menu_socket' " . avia_markup_helper( array( 'context' => 'nav', 'echo' => false ) ) . '>';
    echo	$menu;
    echo '</nav>';
}

below this code, you’ll need to add:

echo do_shortcode("[av_social_share style='minimal' buttons='custom' share_linkedin='aviaTBshare_linkedin' share_facebook='aviaTBshare_facebook' youtube='youtube' share_mail='aviaTBshare_mail' custom_class='' admin_preview_bg='' av_uid='av-670mc8']");

Hope this helps.

Best regards,
Nikko

Hi peterolle,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:

#top .avia-content-slider {
    overflow: visible;
}

#top .avia-content-slider .avia-slideshow-controls {
    bottom: -30px;
}

Let us know if it helps.

Best regards,
Nikko

Hi Joe,

Can you try to disable Javascript file merging and compression in Enfold > Performance?
If you have any caching plugin please flush out the cache, as well as clear browser cache.

Best regards,
Nikko

Hi hgroen,

Thanks for giving us admin access.
However, I could not find Enfold-theme-settings-2020-4-12.txt in Media Library.
Can you upload it there? (link in private content) If you have issues uploading there, then please upload it in https://ufile.io/ then just give us the upload link.

Best regards,
Nikko