Page 831 – Support | Kriesi.at – Premium WordPress Themes

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December 14, 2018 at 10:55 am in reply to: Partner / Logo Element #1045196

Ismael
Moderator

Hi,

I’m not really sure what’s wrong with that screenshot. Can you explain it further please?
I add a few images in the slider but I still can’t see the issue. (see private field)

Best regards,
Ismael

December 14, 2018 at 10:51 am in reply to: Warning: array_flip(): Can only flip STRING and INTEGER values! in /home/barcelq #1045193

Ismael
Moderator

Hi,

Did you copy the code from your email? Try to copy it directly from the forum. Make sure that the site is running on version 4.5.1.

Best regards,
Ismael

December 14, 2018 at 10:46 am in reply to: LayerSlider showing 'more videos' when opened in Chrome #1045192

Ismael
Moderator

Hi,

Have you tried using the Full Screen Slider instead of the Layer Slider? Please note that you can’t automatically play a video because of the browsers’ autoplay policy. You can either mute the video, manually add a play button or enable the video controls.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Chrome’s autoplay policies are simple:

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously play video with sound.
On mobile, the user has [added the site to their home screen].
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

Best regards,
Ismael

December 14, 2018 at 10:41 am in reply to: Portfolio grid #1045191

Ismael
Moderator

Hi,

Ok. Let’s start from scratch. In order to override a shortcode in your child theme, you have to put this filter first.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

After adding that filter, create a folder called “shortcodes”, copy the “portfolio” shortcode files inside, the whole directory, and then add the modification there. Let us know if it’s still confusing.

Or post the FTP details in the private field so that we can add the modification.

Best regards,
Ismael

December 14, 2018 at 10:37 am in reply to: Comments and comment box missing on pages #1045189

Ismael
Moderator

Hi,

Thanks for the update.

I created a test post and the comment section is visible there. (see private field)
Where can we see the issue? Please note that you have to manually insert the “Comments” element when you’re using the ALB (Advance Layout Builder).

Best regards,
Ismael

December 14, 2018 at 10:33 am in reply to: Moving meta info to under blog post title #1045188
Ismael
Moderator
Hi,

I adjusted the script a bit and added this code in the Quick CSS field:
```
.big-preview a {
    overflow: visible;
}
```
Best regards,
Ismael
December 13, 2018 at 7:40 am in reply to: Bildgrößen mit Enfold #1044744

Ismael
Moderator

Hi,

@cg: Thanks for the info. :)

Best regards,
Ismael

December 13, 2018 at 7:35 am in reply to: Partner / Logo Element #1044743

Ismael
Moderator

Hi,

The element should be able to accept PNG files. I created a test page with the logo slider element and added a PNG image. ( see private field )

Best regards,
Ismael

December 13, 2018 at 7:27 am in reply to: Content Disappearing #1044742

Ismael
Moderator

Hi,

There’s no text editor in here to check it.

Try to copy the text to an IDE so that you can check for tag errors.

I created a test post, applied the “12 Cafes” template to it and added 2 “Cafe Blog Section” templates. I couldn’t reproduce the issue. (see private field)

Best regards,
Ismael

December 13, 2018 at 6:33 am in reply to: content footer socktet #1044724

Ismael
Moderator

Hi,

Glad we could help. We’ll close the thread now. :)

Best regards,
Ismael

December 13, 2018 at 6:31 am in reply to: problems with all changes in the theme #1044720

Ismael
Moderator

Hi,

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Regarding the issue, please make sure that the site is running on Enfold 4.5.1. This update contains Gutenberg compatibility scripts.

Best regards,
Ismael

December 13, 2018 at 6:28 am in reply to: Containers that are hidden for small screens give empty lines on Fullscreen #1044717

Ismael
Moderator

Hi,

Thanks for the update. And sorry for the inconvenience.

I moved the mobile-specific elements inside their own color section and configure the Screen Options accordingly.

Best regards,
Ismael

December 13, 2018 at 6:22 am in reply to: categories not displayed #1044714

Ismael
Moderator

Hi,

Oh yeah, I forgot that option. Thanks for the reminder. We’ll close the thread now.

Best regards,
Ismael

December 13, 2018 at 6:21 am in reply to: Warning: array_flip(): Can only flip STRING and INTEGER values! in /home/barcelq #1044712
Ismael
Moderator
Hi,

Sorry about that. You need edit the enfold/framework/php/class-htmlhelper.php on line 1571
```
$menu_locations = array_flip( get_nav_menu_locations() );
```
Replace it with:
```
       /**
			 * array_flip does not work because plugins like WPML might return '' or null for value which throws a warning
			 * 
			 * $menu_locations = array_flip( get_nav_menu_locations() );
			 */
			$menu_locations = array();
			$temp = get_nav_menu_locations();
			foreach ( $temp as $loc => $term_id ) 
			{
				if( is_numeric( $term_id ) && ( $term_id > 0 ) )
				{
					$menu_locations[ $term_id ] = $loc;
				}
			}
```
Best regards,
Ismael
December 13, 2018 at 6:18 am in reply to: Autoplay Vimeo video added to homepage with Avia Video block #1044711

Ismael
Moderator

Hi,

Sorry for the late response. Just add a hashtag symbol in the url field, so the button doesn’t link anywhere. I’ve already edited the button url, so you can test the play button now. It’s working properly on my end.

Best regards,
Ismael

December 13, 2018 at 6:15 am in reply to: PHP errors about Undefined index: id #1044709

Ismael
Moderator

Hi,

The theme doesn’t add any visibility rules but it does have the mega menu option, which is probably where the conflict lies. You may need to use another plugin like this one:

// https://wordpress.org/plugins/menu-items-visibility-control/

Or use the Zen Menu Logic plugin.

Best regards,
Ismael

December 13, 2018 at 6:11 am in reply to: Sticky, Shrinking Header on One Page #1044707

Ismael
Moderator

Hi,

In the Enfold > Header > Header Behavior panel, enable the “sticky header” option but leave the “shrinking header” option disabled. Add this filter afterwards.

// https://kriesi.at/support/topic/sticky-shrinking-header-on-one-page/#post-592570

You have to adjust the page ID value in the is_page conditional tag. If it doesn’t work, disable the Enfold > Performance > File Compression settings.

Best regards,
Ismael

December 13, 2018 at 6:08 am in reply to: Avia layout builder not working anymore #1044705

Ismael
Moderator

Hi,

Do you see the error on every page? The classic editor is enabled when I check the site.
Try to deactivate that plugin temporarily and then disable the Performance > File Compression settings. Let us know if the issue persists.

Best regards,
Ismael

December 13, 2018 at 6:01 am in reply to: Instagram Widget Problems … #1044698

Ismael
Moderator

Hi,

I can access the files now but I can’t delete the “avia_instagram_cache” folder. Please go to the wp-content > uploads directory and delete the said folder. Don’t add the instagram widget yet.
Again, you can use the following plugin temporarily while we debug the issue.

// https://wordpress.org/plugins/instagram-feed/

Best regards,
Ismael

December 13, 2018 at 5:46 am in reply to: Floating frame breaks masonry & scrolling & other usability #1044692

Ismael
Moderator

Hi,

Thanks for the update. Try to properly enqueue the script instead of putting it directly inside a code block or the footer.

// https://developer.wordpress.org/reference/functions/wp_enqueue_script/

Set the “avia-default” handle as a dependency.

Best regards,
Ismael

December 13, 2018 at 5:38 am in reply to: Forum Post #1044690

Ismael
Moderator

Hi,

You have to follow these steps in order change the site url.

// https://help.dreamhost.com/hc/en-us/articles/214580498-How-do-I-change-the-WordPress-Site-URL-

You have 3 options there.

Best regards,
Ismael

December 13, 2018 at 5:27 am in reply to: Testimonials Slider Speed #1044688

Ismael
Moderator

Hi,

You need to adjust the “Slideshow autorotation duration” to increase the testimonial item duration. You don’t need to edit any files.

Best regards,
Ismael

December 13, 2018 at 5:20 am in reply to: Error after update: FUNCTION-SET-AVIA-FRONTEND.PHP ON LINE 1650 #1044686
Ismael
Moderator
Hi,

Thanks for the update.

Edit the framework > php > function-set-avia-frontend.php, look for this code around line 1647:
```
global $_wp_sidebars_widgets;
		$count  = 0;
```
Below, add this code:
```
if( ! $_wp_sidebars_widgets ) return;
```
Best regards,
Ismael
December 13, 2018 at 5:01 am in reply to: Header Farben Änderungen & Erweitertes Styling funktioniert nicht. #1044682
Ismael
Moderator
Hi,

Thanks for the update.

The following css codes should help. It will make the menu container transparent and remove the gaps on both edge of the main header.
```
#top .av_header_glassy .header_bg {
    opacity: 0.1;
    filter: alpha(opacity=10);
}

#top #header_main:before {
    content: '';
    display: block;
    width: 100%;
    height: 90px;
    background: #ffffff;
    position: absolute;
}
```
Best regards,
Ismael
December 13, 2018 at 4:51 am in reply to: ENFOLD – Changing Tab Section Navigation Positioning #1044677

Ismael
Moderator

Hi,

Thank you for using Enfold.

I can’t find any tab section element in the page. Did you remove it? Please create a test page so that we can inspect the layout.

Best regards,
Ismael

December 13, 2018 at 4:43 am in reply to: Sidebar for posts only #1044671

Ismael
Moderator

Hey cagraphicdesign,

Thank you for using Enfold.

Use the Widget Logic plugin to control the widgets’ visibility.

// https://wordpress.org/plugins/widget-logic/

You’ll need these tags:

// https://codex.wordpress.org/Conditional_Tags

Best regards,
Ismael

December 13, 2018 at 4:37 am in reply to: Using same imported fonds at WP MU #1044667

Ismael
Moderator

Hi!

Awesome! I was not really sure if that will work but I’m glad it did.

And what means “no longer supported”? MU is WordPress standard.

I thought you’re using the actual or older WordPressMU, not the later version WordPress Multisite or connected site networks. I was referring to this software, which is no longer in development. :)

// https://codex.wordpress.org/WordPressMU

We’ll close the thread now. :)

Cheers!
Ismael

December 13, 2018 at 4:29 am in reply to: Changing content in page messes up content in translated version #1044665

Ismael
Moderator

Hey yaniv691,

Thank you for using Enfold.

Did you duplicate the page? Try the manual translation as described in the following page:

// https://wpml.org/documentation/translating-your-contents/page-builders/#manual-translation

Best regards,
Ismael

December 13, 2018 at 4:10 am in reply to: Text Boxes show weird code in new wordpress verion. #1044663

Ismael
Moderator

Hi,

Sounds like you’re all using an older version of the the theme. Please upgrade to version 4.5.1 and then disable the Enfold > Performance > File Compression settings temporarily.

// https://kriesi.at/documentation/enfold/changelog/

You may want to check this blog:

// https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1

The new patch contains Gutenberg compatibility scripts.

Best regards,
Ismael

December 13, 2018 at 4:01 am in reply to: Event Date in Post Slider sometimes displaying and sometimes not #1044662

Ismael
Moderator

Hi,

Did you add this filter?

// http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/

Which shortcode are you trying to override?

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 24,901 through 24,930 (of 66,745 total)

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