Forum Replies Created
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AuthorPosts
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November 6, 2018 at 5:07 am in reply to: Default Template Settings Missing from Event Calendar Pro #1030182
Hi,
I think you’re better off using the theme style because it’s actually created to integrate the design/layout of both the theme and the plugin and it also fixes initial layout issues that you might encounter on a native/default plugin style.
Best regards,
IsmaelNovember 6, 2018 at 4:55 am in reply to: Drop down menus and cart are transparent, recurring issue #1030179Hi,
We didn’t disable the avia_modal_js script and it’s not missing, it will only be loaded when you’re on the advance layout builder. Do you have a site backup? We told you beforehand to create a backup or a restore point. You gave us the permission to sweep the database and change the files, so we did assuming that there is a restore point.
The site already crashed even before we did the changes in your database and files.
Those functionalities may have been already broken after the first crash, when you restore the site from a backup.
We asked you to create a backup and a restore point:
We also asked your permission before doing the sweep and adjust the files:
I’m afraid that you will have to hire someone else to restore the site to its previous state because we can only help you with minor fixes and changes here. Unfortunately, site recovery is beyond the scope of support. Please contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelNovember 6, 2018 at 4:35 am in reply to: On form submition error need to add error string, how can i do it? #1030170Hi,
but I do use the Autoptimize plugin.
You may need to reminify the scripts and stylesheets after adding the css code. Please disable the plugin, add the css code and then enable it again.
Best regards,
IsmaelHi,
Thanks for the update. The “mobile” parameter is set to “disabled”. Change it to “active”.
Best regards,
IsmaelHi,
I’m not really sure how CF7 manages to get through but I don’t see any distinction between how the theme and the plugin is sending the email when I review the code. Both are using the default wp_mail function. Have you tried setting a SMTP or change the from the address? You can just use the plugin if you don’t want to go through those steps.
Best regards,
IsmaelNovember 6, 2018 at 4:05 am in reply to: Response does not work on landscape (iPad) and scroll to top in mobil #1030160Hi,
Thanks for the update.
1.) It doesn’t look like that in a browser emulation. What is the actual model of your tablet? Have you tried setting the grid row’s Screen Options > Fullwidth Break Point to the second option?
Best regards,
IsmaelHi,
Thanks for the update.
You can use this css code to change the mobile/burger menu and search icon color:
@media only screen and (max-width: 989px) { .html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after { background-color: #ffffff; } #top #wrap_all .av_header_transparency .main_menu ul:first-child > #menu-item-search > a { color: #ffffff; } }
Best regards,
IsmaelNovember 6, 2018 at 3:56 am in reply to: Change color section full-width to make it aligned with masonary with big gap #1030156Hi,
Thanks for the update.
You can add a unique Section ID to the masonry element and use it to adjust the maximum width of its container. (see private field)
The masonry element on that page has a section id called “portfolio-section”. I’ve added this code on the Quick CSS field:#portfolio-section .av-masonry-container { max-width: 1600px; margin: 0 auto; float: none; }
Or try to move the masonry element inside a color section.
Best regards,
IsmaelNovember 6, 2018 at 3:44 am in reply to: Contact form spam with privacy policy message = false #1030153Hi,
Thanks for the update. You should try those plugins or implement a google recaptcha widget in the contact form for added security.
// https://kriesi.at/support/topic/contact-form-attack/#post-1005828
Snippet: https://pastebin.com/zZXQaLwP
Best regards,
IsmaelHi,
Try to hide the section on window “load” or the “av-content-el-height-changed” event.
window.addEventListener( 'load', function() { // code here }, false);
or..
$(window).on( 'load', function() { // code here });
You can also add the script directly in the config-templatebuilder > avia-shortcodes > tab_section > tab_section.js file, right after the “set_min_width” function.
Best regards,
IsmaelNovember 6, 2018 at 3:23 am in reply to: BuddyForms "Add Media" – button don't work with Enfold theme (frontend) #1030149Hi,
I would like to apologize for the late response. I managed to log in to the site but I’m not sure why the upload button is not working. I don’t see any errors in the console and the button doesn’t respond or anything. Please try this code in the wp-config.php file:
define('CONCATENATE_SCRIPTS', false );
You may need to contact the plugin author for additional help.
Best regards,
IsmaelHi,
You can set the image url as the link of the image element instead of using the page url.
Best regards,
IsmaelNovember 6, 2018 at 3:12 am in reply to: Applying transparency logo and white font-color on glassy mobile menu #1030146Hi,
You can request for that feature in the request page but I don’t think it will get that much attention at this moment because the developers are busy with the upcoming WP 5.0 update.
// https://kriesi.at/support/enfold-feature-requests/
Best regards,
IsmaelHi,
Thanks for the update.
You can also add this css code if you don’t want the image to overflow outside the image container.
.av-hover-grow { overflow: hidden; }
Best regards,
IsmaelNovember 5, 2018 at 9:36 am in reply to: How to remove the "Your Message:" CONTENT / How to target different languages #1029808Hi!
Thanks for the info. This filter should remove that text:
function avf_form_autorespondermessage_mod($message) { $message = str_replace('Your Message:', '', $message); return $message; } add_filter('avf_form_autorespondermessage', 'avf_form_autorespondermessage_mod', 10, 1);
You can also replace it with another text by adjusting the second value of the “str_replace” function.
Best regards,
IsmaelHi,
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey Simon Howe,
Thank you for using Enfold.
The plugin should work properly with the theme but there are certain conflicts that we won’t be able to solve unless both parties (Enfold and Toolset) agrees on how and when the plugin or the theme is initialized.
Related thread: https://kriesi.at/support/topic/custom-post-type-not-appearing-in-posts-dropdown-in-portfolio-grid-element/#post-762820
That issue may not concern you if you’re not going to activate the custom post type selection for the builder elements.
// add the custom post types to the builder elements add_theme_support('add_avia_builder_post_type_option'); add_theme_support('avia_template_builder_custom_post_type_grid');
Best regards,
IsmaelNovember 5, 2018 at 9:19 am in reply to: Error in structure data (Error: SomeProducts is not a known valid target type) #1029801Hi,
No, it’s not the only reason why your rank is changing. It’s cause by a lot of factors and the theme is just a minor part of that. You should consult with a SEO professional if you want to understand more how ranking works and how to improve it.
Best regards,
IsmaelNovember 5, 2018 at 9:14 am in reply to: Apartments booking form – Enfold contact form with tag? #1029800Hi,
Where should it send the user? The “data-guestline-form” attribute is correctly applied to the form. Please contact the script author for additional help.
Best regards,
IsmaelHi,
1.) You should be able to change the blog layout in the Enfold > Blog Layout panel. Look for the blog style and the blog layout settings.
2.) I can only see one breadcrumb in that page. Please provide a screenshot of the issue.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Which css did you use? Please open a new ticket and post the necessary details there. We’ll close this one now.
Best regards,
IsmaelHi,
Still not working. Please contact your hosting provider and then open a new ticket here once the issue with the login has been resolved.
Best regards,
IsmaelHi,
Thanks for the update. I’m not really sure what the problem is but you can use the following css codes to fix it temporarily.
.gallery_en + div { display: none; } html[lang=ja] .gallery_en + div { display: block; }
Best regards,
IsmaelNovember 5, 2018 at 7:15 am in reply to: How to show a default featured image (posts & pages!) if there is none? #1029783Hi,
Again, that snippet is for the single post pages. It’s not going to work on the search results page. Did you add any modifications the search page templates? The posts thumbnails should not be displayed on the search results page by default.
Best regards,
IsmaelHi,
I can reproduce on firefox but only the load more button gets cut off. This script should help resize the tab height when the load more button is clicked.
add_action('wp_footer', 'ava_custom_script_tab_resize'); function ava_custom_script_tab_resize(){ ?> <script type="text/javascript"> (function() { $('.av-masonry-load-more').on('click', function() { setTimeout( function() { $(window).trigger('av-content-el-height-changed'); }, 1000); }); })(); </script> <?php }
If it doesn’t work as expected, try this:
add_action('wp_footer', 'ava_custom_script_tab_resize'); function ava_custom_script_tab_resize(){ ?> <script type="text/javascript"> (function() { $('body').on('av_resize_finished', function() { $(window).trigger('av-content-el-height-changed'); }); })(); </script> <?php }
Best regards,
IsmaelHi!
You can use bit.ly to shorten the url of the “coursereport” link/page, so it’s hidden until the actual page is loaded or fetched.
Regards,
IsmaelHi,
I’m sorry for the late response. I can’t reproduce the issue on my end. Where are you testing it? Please provide a screenshot using imgur or dropbox.
Best regards,
IsmaelHi,
@elskeletto1: Please create a new thread with the site url and login credentials. We’ll check it there.Best regards,
IsmaelHi,
Thanks for the info. I think this is working properly. I can’t send the form when the checkbox is not ticked or enabled.
Best regards,
Ismael -
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