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February 14, 2019 at 5:06 am in reply to: Overlapping sections with negative margin on mobile devices #1066774
Hi,
Are you sure it’s the correct url? The test page doesn’t exists. Please check it carefully.
Best regards,
IsmaelHi,
Thanks for the update.
It works properly when you remove the html code in the title field.
<a class="normal" href="http://youtu.be/gi6YUOEQxaQ" target="_blank" rel="noopener">Bericht von Mathias Tauche über die Lichtkunstinstallation „Kaskade“ von Egill Sæbjörnsson.</a>
Please use the “Element Verlinkung?” settings when you want to add a link to the catalog item.
Best regards,
IsmaelHi,
@Guenni007: Thanks for the info. I forgot about the “Page Content” element. It’s almost the same as that plugin.
@AxelSchultze: You can also use the “Page Content” element if you want to insert the content of a specific page to another page and have it display there just like any builder element. Quite useful if you don’t want to bother editing each page individually.Best regards,
IsmaelFebruary 14, 2019 at 4:37 am in reply to: Layout of newspages in differtent languages with WPML is not the same #1066767Hi Mario,
No problem. Please don’t hesitate to open a new thread if you need anything else. We’ll close this thread now.
Have a nice day.
Best regards,
IsmaelHi,
@ilogicltd: Glad it worked. Let us know if you need anything else.
@Guenni007: I’m not sure I fully understand that. Could you explain it further?Best regards,
IsmaelFebruary 14, 2019 at 4:32 am in reply to: The theme (Enfold) made website not work any more #1066765Hi,
Great! Glad that you managed to install it. Yes, that is the latest version. You can check for the latest version in the Enfold > Theme Update panel, but you need to generate a token first.
// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
IsmaelHi,
@breezemedia: Glad it worked!Thanks @Guenni007. Happy Valentine’s Day to you and your wife. :)
Best regards,
IsmaelFebruary 14, 2019 at 4:25 am in reply to: Background color changes randomly in Microsoft Edge on pages with color sections #1066762Hi,
Thanks for the update.
That is quite odd. Try to increase the stack order of the color sections, so they remain above everything else.
.avia-section { position: relative; z-index: 100; }
I’ll ask the rest of the team to check it on Edge.
Best regards,
IsmaelHi Sheila,
Thanks for the update. Did you remove the browser history or purge the cache before checking the page? Here’s how it’s supposed to look like.
Screenshot: https://imgur.com/a/sQJkunH
Best regards,
IsmaelFebruary 14, 2019 at 3:56 am in reply to: Kontakt Form – Checkbox mit Link übersetzen mit WPML #1066755Hi,
Thank you for using Enfold.
The html looks invalid. Could you post the actual code on pastebin.com? The correct code should look something like this:
I have read the <a href="#" target="_blank">Conditions</a> and understand.
Just replace the href attribute value with the actual url of the “Conditions” page.
Best regards,
IsmaelHey richardbeatty,
Thank you for using Enfold.
Are you referring to the “html_av-submenu-hidden” class name? The theme uses that particular class attribute to hide the sub menu items that are inside the burger menu container. IF you want to remove that attribute, you have to set the Enfold > Main Menu > Burger/Mobile Menu > “Menu Icon Submenu items” to the first option.
Best regards,
IsmaelHi Vito,
First of all, we would like to apologize the late response.
Now, regarding the issue at hand, those warnings are not critical and I’m afraid we can’t remove those attributes because some of them are required by the theme. For example, the validator is asking for the removal of the data-av_icon attribute value. We can’t remove that because that is where the theme gets the icon characters. Some warnings are asking to remove the “type” attribute of the script tag, which is really not that necessary because the site will still work with or without that attribute. My advice is to just ignore those warnings because they will do the site no harm.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Did you block certain countries from accessing the site? The site is not loading properly on my end, or I get 403: Access Denied error. The issues above are exactly what it says. The navigation is probably too close together and the container expands beyond the screen size. We can fix that with css, but we need access to the site.
Best regards,
IsmaelHi,
Thanks for the update.
We can center align the logo, but we can’t move the search icon beside the cart. You can start with this css code.
.html_header_top #top .av_logo_right .logo { left: 50%; right: auto; transform: translateX(-50%); }
Best regards,
IsmaelHey dq-8,
Thank you for using Enfold.
1.) Are you using the embed version of the url? That is not going to work with the video element. You have to use the default url. Unfortunately, it doesn’t support the youtube nocookie domain.
2.) There is an available shortcode that will allow users to opt out of the GA tracker.
[av_privacy_google_tracking]
Just add it anywhere in the page. More info about GA anonymization.
// https://developers.google.com/analytics/devguides/collection/analyticsjs/field-reference#anonymizeIp
Best regards,
IsmaelHi,
Looks like the connection to your site is timing out during the demo import. Please enable the error logs so that we can see what’s going wrong during the import process.
// https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG
I think what Studiohf was trying to say was that the link that Richard kindly sent doesn’t work:
That section has been transferred in the following page.
// https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-
Best regards,
IsmaelHey Oliver,
Thank you for using Enfold.
This css code should help decrease the width of the caption container.
.responsive .avia-fullscreen-slider .caption_container { height: 100%; max-width: 80%; }
The default maximum width value is the same as the value set in Maximum Container Width option.
Best regards,
IsmaelHi,
Thanks for the update.
We can’t reproduce the issue described in the screenshot. Is this fixed? Have you tried using a different size settings for the masonry element?
Best regards,
IsmaelHi,
Thanks for the update.
The login credentials are invalid. Please check it carefully. I also noticed that the page markup is minified. Did you toggle the minification, or purge the cache after adding that code?
Best regards,
IsmaelHi,
Thanks for the update.
The recommended size is 845x321px, which is the specified dimension of the “entry_with_sidebar” thumbnail.
Best regards,
IsmaelHey Daniel,
Thank you for using Enfold.
That script is no longer valid. Please use the plugin instead.
Or include the FTP details in the private field so that we can implement the beta version of the reCAPTCHA widget.
Best regards,
IsmaelHey schweg33,
Thank you for using Enfold.
Could you give us a link to the actual pages with the issue? I checked the “Portrait” and the “Team” page but they look different from the screenshot.
Best regards,
IsmaelFebruary 13, 2019 at 5:01 pm in reply to: Spam E-Mails without mandatory fields are being sent via Enfold contact form #1066537Hi,
How is it possible, that a form is being sent WITHOUT filling out the mandaytory fields as defined in Enfold?
I explained that in the previous thread.
// https://kriesi.at/support/topic/receiving-spam-through-contact-form/#post-918851
Unfortunately, we can’t do much about that aside from installing the reCAPTCHA plugin.
Best regards,
IsmaelFebruary 13, 2019 at 4:56 pm in reply to: Background image in Alternate Content disappers after activation CSS-aggregation #1066534Hi,
Thanks for the update.
We can’t reproduce the issue on our own installation, so it’s probably a plugin conflict or something in your server configuration. We also noticed that the site is not using the latest version of the theme. Please upgrade the theme to version 4.5.3 and deactivate the plugins temporarily.
Best regards,
IsmaelHi,
Thank you for the update.
I can’t reproduce the issue on my end. Clicking on the “Tours” button or the “Tours” link in the main menu always takes me to the “Tours” section without scrolling up. Where are you checking this? Which browser and OS?
Best regards,
IsmaelFebruary 13, 2019 at 12:26 pm in reply to: Painfully slow checkout [ Enfold / WooCommerce ] #1066455Hey aprons,
Thank you for using Enfold.
Have you tested the checkout process on a default theme? I tried to login but the credentials above are invalid. Please check it carefully.
Best regards,
IsmaelFebruary 13, 2019 at 12:22 pm in reply to: Enfold Ipad view & Ipad Pro Displays Empty place #1066453Hi,
Thanks for the update. The screenshot no longer exists, so we can’t see the issue. Could you upload it again?
Best regards,
IsmaelFebruary 13, 2019 at 12:11 pm in reply to: using different logos on individual pages – old php solution no longer works #1066448Hi,
The code or filter is still commented out. You should remove the opening comment tag /* and the closing */. I tried to edit it from the Appearance > Editor panel, but I’m getting errors.
Best regards,
IsmaelHi,
Thanks for the update.
I edited the EN version of the page and set the Layout > Header Sichtbarkeit und Transparenz to “Transparent Header”. That was the only difference between the two.
Best regards,
IsmaelFebruary 13, 2019 at 6:45 am in reply to: Spam E-Mails without mandatory fields are being sent via Enfold contact form #1066294Hi,
I would like to apologize for the late response.
In the previous thread, I asked for the WP and FTP details or the access to your file server. Please include the FTP details in the private field along with the v2 and v3 keys for the reCAPTCHA widget that we will be installing in the site. You can get those keys from the Google reCAPTCHA admin console.
// https://www.google.com/recaptcha/admin/site/
Best regards,
Ismael -
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