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Viewing 30 posts - 23,281 through 23,310 (of 67,145 total)
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  • in reply to: modify featured image in blog post #1093848

    Hi,

    Thanks for the update.

    1.) Set the Enfold > Blog Layout > Blog Layout to “Single author, big preview” or “Multi author” to adjust the width of the featured image.

    OR

    2.) Follow the previous suggestion above to hide the featured image or use this css code.

    .single-post .single-small.with-slider .small-preview {
        display: none !important; 
    }

    Best regards,
    Ismael

    • This reply was modified 6 years, 9 months ago by Ismael.

    Hi,

    Thanks for the update.

    1.) Did you set the header as a fixed container? You need to adjust the top padding of the main container in order to move it under the header. Add this css code inside the previous css media query.

    .responsive #top #main {
        padding-top: 169px !important;
        margin: 0;
    }

    2.) Unfortunately, that type of footer is not possible by default. You can try to recreate it by setting a 3 column footer and adjusting the width of the first column. Or try to use css flex to re-align the columns. Unfortunately, that will require modification that is beyond the scope of support. Please a hire a freelance developer or contact our partner, Codeable.

    3.) The following css code sets the font-weight of the phone number and the menu items to bold.

    .phone-info {
        float: left;
        font-weight: bold;
        line-height: 20px;
        font-size: 11px;
        padding: 5px 0;
    }
    
    #top #header .av-main-nav > li > a {
        color: #000000;
        background-color: #fcfcfc;
        border-color: #f2f2f2;
        font-size: 18px;
        font-weight: bold;
    }

    Did you add that?

    Best regards,
    Ismael

    in reply to: Help: Event Countdown completely missing! #1093829

    Hi,

    Thanks for the update.

    What is the current version of the theme? We couldn’t check it because the theme options and the themes panel are not accessible, and the theme debug info is disabled. Please make sure that the site is running on version 4.5.6.

    Best regards,
    Ismael

    in reply to: Blog Page Issues #1093827

    Hi,

    Thanks for the update.

    Could you test it again on your end? We reset the Settings > Reading options back to default. As you can see in the following screenshot, the text editor is working properly.

    // https://imgur.com/a/O8biche

    Please don’t forget to purge the cache or remove the browser history.


    @andreamangialardo
    : Please open a new ticket or thread and provide the site url in the private field.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    We just found out that the fix for the compression was not merged or included in the latest patch. It was unintentional of course. Please update the asset-manager.php file as described in this thread.

    // https://kriesi.at/support/topic/again-one-problem-with-merged-css/#post-1082689

    We would like to apologize for the inconvenience.

    Best regards,
    Ismael

    in reply to: Fatal error: Uncaught Error: Call to undefined function #1093815

    Hi,

    Thanks for the update.

    It seems to be an issue with the bbPress plugin. Please go to the wp-content directory and rename the “plugins” folder to deactivate the plugins temporarily. Or download the latest version of the bbPress plugin and override the current plugin folder.

    Best regards,
    Ismael

    in reply to: Website broke when upgrading to WordPress 5.1.1 #1093810

    Hi,

    Thanks for the update.

    The site is loading properly on our end. It’s currently on version 4.5.6. Did you try to upgrade the actual site to that version? Please post the FTP details for the staging site so that we can activate the debug mode.

    Best regards,
    Ismael

    in reply to: Avia Builder Masonry Grid and others not working. #1093809

    Hi,

    Thanks for the update.

    Are you using the masonry element in a product item? The “avia_wc_clear_catalog_ordering_args_filters” function should NOT be executed when WooCoomerce is not active or installed, so we are not really sure why it’s throwing that error.

    Best regards,
    Ismael

    in reply to: Leaflet Maps Marker #1093806

    Hi,

    The admin-ajax.php file is not loading properly because there’s an internal server error while the plugin is active. Is it working on a default theme? Please contact the plugin authors for additional help and enable the debug mode so that we can see more info about the issue.

    // https://codex.wordpress.org/Debugging_in_WordPress

    What’s wrong with the default map element from Google?

    Best regards,
    Ismael

    in reply to: Portfolio entry only loads with URL …/?preview=true #1093802

    Hi,

    Thanks for the update.

    Yes, that’s a known issue with the builder in general. You have to use the entity number of the character or symbol.

    // https://www.freeformatter.com/html-entities.html

    We don’t recommend it though because once the page is updated, the entity numbers will be converted to the actual characters. Then it will break again after another page update.

    Unfortunately, we haven’t found a conclusive fix for this issue, yet.

    Best regards,
    Ismael

    in reply to: Top bar – Menu – header merged with main content #1093797

    Hi,

    Great! Glad it’s fixed. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Image shows up twice in post when viewed on iPhone. #1093634

    Hi,

    Thanks for the update.

    That option has been moved in the posts’ Layout panel. Look for the “Featured Image” settings right below the “Header visibility and transparency” settings

    Best regards,
    Ismael

    in reply to: is it possible to load reCAPTCHA v3 only on needed Pages #1093632

    Hi Guenter!

    Thank you for using Enfold.

    This should be possible. Please try to edit the framework > php > class-grecaptcha.php file. Replace the “is_recaptcha_active” function with the following code.

      public function is_recaptcha_active() {
                global $post;
      
                $regex = "!\[av_contact!";
                preg_match( $regex, $post->post_content, $matches );
                
                $api_vn = $this->api_vn;
    
                if( $api_vn == '' || ! isset( $matches[0] ) ) {
                    return false;
                }
    
                $secret_key = $this->get_secret_key();
                $public_key = $this->get_public_key();
    
                return $public_key && $secret_key;
            }
    

    Best regards,
    Ismael

    in reply to: where to find Enfold version 4.5.3? #1093629

    Hi,

    Unfortunately, we can’t send you the old version of the theme. What are the errors in the latest version? Maybe we can help you out. The latest version 4.5.6 is available on Themeforest.

    Best regards,
    Ismael

    Hey Bannix,

    Thank you for using Enfold.

    What is the screen resolution of your monitor? We checked the site using Chrome Windows 8 on a 1920x1080px screen, but we could not reproduce the issue. The initial width and left position values stay the same after scrolling.

    
    <div class="av-horizontal-gallery-slider" style="min-width: 17942px; left: -8574.06px;">
    

    Best regards,
    Ismael

    in reply to: Learn More Button – Privacy And Cookies #1093627

    Hey markransome,

    Thank you for using Enfold.

    Add this script in the functions.php file to apply the target attribute to the consent buttons.

    
    add_action('wp_footer', 'ava_consent_button_target', 9999);
    function ava_consent_button_target() {
        ?>
        <script>
        (function($) {
            $('.avia-cookie-consent-button').attr('target', '_blank');
        })(jQuery);
        </script>
        <?php
    }
    

    Best regards,
    Ismael

    in reply to: Blog page not showing full text #1093533

    Hi!

    Thanks for the update.

    I am not sure what your point is here. Are you saying that prior to Guttenberg, the Advanced Layout Editor didn’t publish the full text anyway, so if people wanted the full text they had to use the default / classic editor anyway?

    Yes, that’s correct. The advance layout builder requires a special template to render the shortcode or elements. That template is not included inside the template used to display the blog overview page.

    Is your point there that you are saying that this is the same problem whether people use the Advanced Layout Editor or the Guttenberg Block Editor?

    Again, that’s correct. I wouldn’t say it’s a problem though as explained previously.

    Also, when we add the excerpt manually, do you mean type in plan text in the “Excerpt” section in the sidebar when editing the post, or do you mean something else?

    Yes, that’s how you add excerpts for posts created with the advance layout builder.

    1. What is this “magic wand” thing mentioned above to turn an advanced layout post into a default layout post, and how do I use it?

    That wand or shortcode generator is available on the default editor’s Visual mode. It’s right beside the “Permanent Line Break” icon at the very end of the Visual toolbar. As the name would suggest, you can use that to insert shortcodes or builder elements in the default editor.

    2. What do your other users tend to do – do they stick with classic mode for Posts, or do they use the Advanced Layout Builder and write excerpts for each Post?

    We usually have to explain this to a lot of users. Just like you, some of them expected the content added via the advance layout builder to display automatically in the blog overview page. We are not really sure if they stick with the advance layout builder and add the excerpt manually after, but we do recommend using the default editor because ALB seems to be an overkill for a simple post unless you’re planning to add full width elements (e.g color section, full width slider, grid row etc) in the page, which is not available in the default editor or the shortcode wand..

    Regards,
    Ismael

    Hi,

    Thanks for the update.

    Turn on the custom css class attribute field so that you can specify a different class selector for each image element.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Overlapping columns with text and images #1093526

    Hey williamslyd,

    Thank you for using Enfold.

    Increase the z-index of the column that is supposed to overlap the other. You can use this css code.

    .overlapping-columns-left {
        z-index: 200;
    }

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Layer Slider Small on Mobile #1093523

    Hi,

    Thanks for the update.

    Did you set the video layer as the slider background? Just look for the “Use this video as slide background” option in the layer’s Content panel.

    Best regards,
    Ismael

    in reply to: css for menu buttons #1093519

    Hey efreighter,

    Thank you for using Enfold.

    Enable the “CSS Class” option in the Appearance > Menus panel so that you can apply a custom css class attributes to the menu item. You can then use the following css code to change the menu item’s color.

    #top #wrap_all .header_color .custom-css-class > a .avia-menu-text {
        background-color: #f05a1a;
        color: #ffffff;
        border-color: #f05a1a;
    }

    Replace the “custom-css-class” selector with the actual class attribute.

    // https://www.wpbeginner.com/wp-themes/how-to-style-wordpress-navigation-menus/

    Best regards,
    Ismael

    in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1093515

    Hi,

    Thanks for the update.

    Is there a staging site where we can see the problem? We have to see the actual page or have access to the dashboard so that we can determine the issue.

    // https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Best regards,
    Ismael

    in reply to: how to remove the Burger Mobile menu option? #1093510

    Hi,

    Thank you for using Enfold.

    Looks like you’re using the Image block of the Gutenberg editor. Is that correct? Please remove the block and leave the featured image. Or post the login details in the private field so that we can check the post directly.

    Best regards,
    Ismael

    in reply to: Disable Author Link (Blog Posts) #1093509

    Hey page404,

    Thank you for using Enfold.

    Use the get_the_author_meta function instead. More info in the documentation.

    // https://developer.wordpress.org/reference/functions/get_the_author_meta/

    Best regards,
    Ismael

    in reply to: Blurry Images on Shop page #1093506

    Hey wealthyone,

    Thank you for using Enfold.

    Is the site live? Please provide the page url in the private field so that we can check the product images. What is the original size of the uploaded images?

    Best regards,
    Ismael

    in reply to: Blog page not showing full text #1093504

    Hi,

    Thanks for the updatee.

    The theme has been available in the market for more than 6 years while Gutenberg or the block editor was just released or merged in the core last year, December 6th, 2018 to be exact. A lot of users have been using the default editor, known as classic editor now, in the past 5 years or so if they want to automatically display the excerpt of full content in the blog overview page, and add the excerpt manually if they chose to use the advance layout builder. It was and still is the intended behavior between the advance layout builder and the classic editor. Same behavior is applied when you switch to the block editor. To clarify, you have to add an excerpt manually if you want to display a summary in the blog overview page for posts created with the advance layout builder. The ALB content will display in the actual post. The excerpt or the full content will display automatically when you switch to the classic or the block editor.

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the late response and for the troubles.

    The fix for the asset or file compression was not included on the latest version unintentionally. We modified the asset-manager.php file manually for now.

    Related thread:
    // https://kriesi.at/support/topic/asset-manager-class-php-merged-css/#post-1092701
    // https://kriesi.at/support/topic/again-one-problem-with-merged-css/

    Best regards,
    Ismael

    in reply to: Advanced Layerslider not working. #1093499

    Hey canadianllama,

    Thanks for the update.

    Video background is still disable on mobile devices by default. You have to add a fall back image or completely hide this slider using the Screen Options. Youtube actually discourages usage of videos as background when they removed the parameters that allow users to hide certain info from appearing inside the video frame.

    // https://developers.google.com/youtube/player_parameters#release_notes_08_23_2018

    Best regards,
    Ismael

    in reply to: Custom css doesn't show up #1093497

    Hi,

    Thanks for the update.

    The additional css code worked properly when we inserted it in the Quick CSS field. We tested it by deactivating the cache and minify plugin and then by using this css code to completely hide the content of the page.

    body { display: none; }
    

    The cache and minification plugins are still disabled. Please turn them on once you’re done with the configuration or css modification.

    Best regards,
    Ismael

    in reply to: 3 column portfolio – category-conditional css #1093493

    Hi,

    Thanks for the update.

    Are you referring to the full width portfolio grid element? There are only two elements in the “mixed-fullwidth-portfolio” demo page — a portfolio grid and a masonry element. Maybe a screenshot will help. You can upload it to imgur or dropbox.

    Best regards,
    Ismael

Viewing 30 posts - 23,281 through 23,310 (of 67,145 total)