Forum Replies Created

Viewing 30 posts - 22,501 through 22,530 (of 67,491 total)
  • Author
    Posts
  • in reply to: New revslider 6 breaks enfold #1118643

    Hi,

    Please create your own ticket/thread and post the necessary login details including the access to the server or FTP credentials.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Try to replace this part:

    ?>
    <div>
    
    <?php the_content(); ?></div>
    
    <hr />
    
    <?php
    

    .. with:

    
    $content = apply_filters( 'avia_builder_precompile', get_post_meta( get_the_ID(), '_aviaLayoutBuilderCleanData', true ) );
    echo $content;
    

    Best regards,
    Ismael

    in reply to: Events Cal Pro – Related Events Issue #1118640

    Hi,

    Thank you for the update.

    Looks like the day is always set to “Thursday” regardless of the event date. Did you modify any of the theme files? We can’t check the site properly because the account is not an admin. Some of the options in the dashboard are not accessible.

    Best regards,
    Ismael

    in reply to: Authors'names disappear #1118639

    Hi,

    1.) You should be able to do that by adding a custom menu item. Go to the Appearance > Menus panel and look for the “Custom Links” tab under the “Add menu items” section.

    2.) Just make sure that the original size of the featured images are the same.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Stacking Image in Grid Row for Mobile #1118638

    Hi,

    Odd. That should have worked. Let us know if you need anything else. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Product slider with add to cart buttons #1118637

    Hi,

    Thank you for the update.

    The button should display even without the modification above as long as the product type is set to simple. Is that the case in your site? Are the products set to a different type?

    Best regards,
    Ismael

    in reply to: Add custom $_POST data into the contact form email #1118056

    Hi,

    Ah yes, you’re correct. I think you should consider doing what @Vinay has previously suggested. Include all the fields in the form, hide those that needs hiding, then create a script to toggle their visibility. You can use the “avf_sc_contact_form_elements” to insert additional fields in the $this->form_elements, but they will be created automatically on load, so you’ll still end up doing the above.

    Example: https://kriesi.at/support/topic/get-variable-of-the-url-and-attach-it-on-subject-of-content-form-mail/#post-1010750

    Best regards,
    Ismael

    in reply to: Imported icons not working #1118053

    Hey edash22,

    Thank you for using Enfold.

    The icons are displaying properly on our end — checked on Microsoft Edge Windows 10. Is this fixed? Which browser are you using?

    Best regards,
    Ismael

    in reply to: Height of the product info container. #1118051

    Hey axels1983,

    Thank you for the update.

    It works properly on our end. Did you toggle the Performance > File Compression settings after adding the code?

    Best regards,
    Ismael

    in reply to: Icon grid not showing 4 columns #1118046

    Hey Eve,

    Thank you for using Enfold.

    Did you add this code somewhere?

    .entry-content-wrapper li {
       margin-left: 2em;
    }
    

    It alters the actual width of the items, which is supposed to be only 25% of their parent container.

    Best regards,
    Ismael

    in reply to: Lighhtbox close button position fixed not working #1118044

    Hi,

    It looks awesome. Good job! And thank you for sharing.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: Tab Border #1118042

    Hi,

    Thank you for the update.

    We can’t reproduce the issue on our end. Did you remove the browser history or cache before checking the page?

    Yo should probably consider moving the tab element inside its own column to create more space for the tabs.

    Best regards,
    Ismael

    in reply to: Enfold Video loading irregular #1118039

    Hi,

    Thank you for the update.

    Which browser are you using? It loads properly on Microsoft Edge Windows 10 regardless of the browsing mode. I have visited the site for the first time. It is a bit delayed, probably because of my terrible connection, but it does load eventually.

    Best regards,
    Ismael

    in reply to: Secondary Menu with Hamburger Icon #1118034

    Hey danielmarsch,

    Thank you for using Enfold.

    The theme can’t generate the mobile menu based on the top or secondary menu, so you can’t do that. What you can do is to pull the mobile menu upwards as you had done previously and lower the z-index value of the top container so it sits behind the main header container where the mobile menu is.

    @media only screen and (max-width:767px)
        #header_meta {
            z-index: 1;
        }
    
        .responsive #top #wrap_all .main_menu {
            margin-top: -50px;
        }
    }

    Best regards,
    Ismael

    in reply to: List Layout on category page not working #1118032

    Hey williamslyd,

    Thank you for using Enfold.

    Did you set the Blog Posts > Blog Style to “List Layout”? We tried to check it, but the account above is invalid. Please provide a valid user account.

    Did you add any filters in the functions.php file previously?

    Best regards,
    Ismael

    Hey BeyondMS,

    Thank you for using Enfold.

    Have you check your spam box? Are you sure that the emails are not going there? Also, try to check if there are existing filters in your email account that was created before and forget about.

    Best regards,
    Ismael

    in reply to: Tab Section – backoground-image dimensions #1118030

    Hi,

    That is the default size of the thumbnail assigned for the tab images. If you want to adjust the size of the “square” thumbnail, install the Simple Image Sizes plugin, then go to the Settings > Media panel and do the adjustment. You have to upload the images again or regenerate them in the same panel.

    // https://srd.wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    in reply to: Productimages shop category overview are too small #1118019

    Hi,

    Thank you for the update.

    How do you want the product images to look like? You should probably set the Customize > Product Images > Thumbnail Cropping to “Uncropped” if you don’t want the images to get cropped or cut off.

    Can we have access to the site?

    Best regards,
    Ismael

    in reply to: New revslider 6 breaks enfold #1118015

    Hi,

    We can’t really do anything here without access to the files or the dasboard at least, so for those of you who are still having this issue, please create your own thread and post the WP and FTP details in the private field. We’ll continue there.

    Best regards,
    Ismael

    in reply to: Header on Mobile #1118012

    Hi,

    Thank you for the update.

    It looks like that because the background size property is set to “cover” and therefore, the browser has to force the image to cover the entire container while preserving its aspect ratio. We can set the background size to 100% or contain, but it will distort the image or create space around it. You can see the behavior of background-size property in the following link https://tympanus.net/codrops/css_reference/background-size/.

    The best solution is to disable the background on mobile view or apply another background or image that is specifically resize for smaller screens or taller container.

    @media only screen and (max-width: 767px) {
        .footer_color {
            background: #ffffff url(BACKGROUND IMAGE URL HERE) top center  no-repeat fixed;
        }
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    I can now access the site, but I can’t login to the dashboard using the account above. It seems to be invalid. Please check it carefully.

    Best regards,
    Ismael

    in reply to: using :before to add an icon and a link #1118007

    Hi,

    The post has both an excerpt and content, I just removed it for the purpose of the image.

    What do you mean by that? How did you remove the text or the content? Again, the meta info will only display if the excerpt exists.

    Best regards,
    Ismael

    in reply to: Adding schema to Enfold #1118005

    Hi,

    I think you forgot the site URL. Please include it in the private field. Are you sure that you didn’t add that info anywhere? Is it attach to your email account or something like that?

    Best regards,
    Ismael

    in reply to: Variations not changing product picture #1118004

    Hi,

    The image switch works properly. We set the “Product gallery” to “Woocommerce 3.0 Gallery” and created a variable product. (see private field)

    Best regards,
    Ismael

    in reply to: Site not accessible after change in Enfold menu #1118002

    Hi,

    I think this is the issue.

    http://studio.yumeego.com/wordpress3 has been updated automatically to WordPress 4.3.19.

    The function “apply_filters_deprecated” was introduced on v4.6.0, so it doesn’t exist on that version yet. You have to upgrade your WordPress installation to 5.2.1. I’m a bit surprise that your host upgraded your WordPress installation, but they didn’t use the latest version.

    Best regards,
    Ismael

    Hi,

    I see. This is possible, but you have use a script. Try this snippet in the functions.php file.

    function ava_custom_script_grid_link(){
    ?>
    <script>
    (function($) {
        $('.grid-content').on('click', function() {
           var image = $(this).prev('.grid-image');
            window.location.href = image.attr('href'); 
        });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_grid_link');

    Best regards,
    Ismael

    Hi,

    Thank you for the update. And welcome back!

    Can we have access to the site? We would like to check the contact form directly.

    Best regards,
    Ismael

    in reply to: Preventing IMAGE TITLE showing as TOOLTIP #1117984

    Hi,

    Thank you for the update.

    The images in the masonry gallery are set as background, so we have to update the code a bit. Look for this line:

    $('a, img').removeAttr('title');
    

    Replace it with:

    $('a, img, .av-masonry-image-container').removeAttr('title');
    

    Best regards,
    Ismael

    in reply to: Pb with images resizing #1117982

    Hi,

    I get the following error when I set the featured image. (see private field)

    Problème SEO : L’image à la Une doit être au moins de 200 x 200 pixels pour être exploitable par Facebook et les autres réseaux sociaux.
    

    The plugin requires at least a height of 200px. Do you have a taller or larger version of that image?

    Best regards,
    Ismael

    in reply to: Responsive Not Working #1117979

    Hi,

    Thank you for the update.

    The credentials above are invalid — it’s not working. Please provide a valid user acccount so that we can check the site.

    Best regards,
    Ismael

Viewing 30 posts - 22,501 through 22,530 (of 67,491 total)