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Hi,
Thank you for the info.
Please continue here: https://kriesi.at/support/topic/text-and-image-elements-not-visible-when-going-live/
We’ll close this one for now.
Best regards,
IsmaelSeptember 4, 2019 at 10:26 am in reply to: GPDR-checkbox for contact forms missing since 4.6 update #1133746Hey giaco_he,
Thank you for using Enfold.
There are a lot of changes included in latest version. You may need to reconfigure the Privacy & Cookies option. Have you done that? Please post the login details in the private field so that we can check the settings.
Best regards,
IsmaelHi,
Alright. Please open a new ticket when you’re ready and don’t forget to use your forum account. We’ll close this thread for now.
Best regards,
IsmaelHi,
@MoniD5896: Can we take a look at your site? Where did you add the video? Please create your own ticket and post the necessary details in the private field. We’ll continue there.Best regards,
IsmaelHi,
Thank you for the clarification.
That should be possible with the “avia_breadcrumbs_trail” filter.
Example: https://kriesi.at/support/topic/breadcrumb-trail-2/#post-1036549
You can extract the path in the URL using the $_SERVER variable.
// https://stackoverflow.com/questions/6768793/get-the-full-url-in-php
Best regards,
IsmaelHi,
Thank you for the update.
Another user provided a possible solution in the other thread. Please continue there.
You need to add this filter in the functions.php file.
function avf_tiny_custom_colours( $init ) { $custom_colours = ' "696969", "Darkgray", "fofofo", "Hellgrau", "f4f7fc", "Hellblau", "BFCDDB", "Hellblau-2", "A0A0A0", "Hellgrau-2", "C8C8C8", "Hellgrau-3", "000000", "Schwarz" '; $init['textcolor_map'] = '['.$custom_colours.']'; return $init; } add_filter('tiny_mce_before_init', 'avf_tiny_custom_colours');Best regards,
IsmaelHi,
Thank you for using Enfold. And sorry for the delay.
@stuedal: We can’t reproduce the cookie consent issue our local installation. The consent doesn’t pop up back once we confirmed it. We can also see that the aviaCookieConsent cookie is properly set.
.aviaCookieConsent:”b338c36f6464f9148e773c4b10dee845″
Expires:”Sat, 02 Nov 2019 10:56:22 GMT”Are you testing it on incognito mode? Do you have a staging site with v4.6. The live site is still on 4.5.7.
For everyone else, please create your own ticket and post the necessary details in the private field. We’ll check the issue there. Thank you.
Best regards,
IsmaelSeptember 4, 2019 at 9:59 am in reply to: Bilderanzeige in "Medien" defekt nach Änderung von Widgets #1133731Hi,
Thanks for the update.
The image in the footer widget is now visible on our end. Is it fixed? This is what we see.
Screenshot: https://imgur.com/a/qhkvh5q
Can you give us a screenshot of the Media > Library issue? It is displaying in grid mode on our end.
LG,
IsmaelHi,
You’re welcome! Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info.
We can’t seem to access the login page. We’re always redirected to the page with the subscribe form in the footer and the following content.
Begin nu met het maken van je website!
Wist je dat je bij Mijndomein snel en voordelig een website kan bouwen zonder technische kennis?Best regards,
IsmaelSeptember 4, 2019 at 9:47 am in reply to: Enfold Masonry Blog – Modern Tribe Calendar & Other posts #1133725Hi,
Thank you for the clarification.
The items in the first masonry element vanish because the filter above is applied on both masonry elements. Are there any differences in the options between the two masonry elements? Maybe we can use that to exclude the other masonry element from the filter.
Best regards,
IsmaelHi,
Thanks for the update.
That is actually what the code is for. Did you check the page? Here’s how it looks now:
Screenshot: https://imgur.com/a/oAQdXd8
Best regards,
IsmaelHi,
Thank you for the update.
Does the pagination work when you deactivate the category-paesi.php template in the child theme? Where did you get the code for that template?
Best regards,
IsmaelSeptember 4, 2019 at 8:51 am in reply to: Text- and image-elements not visible when going live #1133674Hi,
Glad to know that some of the issues are solved.
1.) Did you remove the browser cache on your device? The site looks fine on mobile view.
Screenshot: https://imgur.com/a/4LNN5Ed
2.) Did you upload the font in your server? Where can we see the issue? Please provide a link to the page where you apply the font.
Best regards,
IsmaelSeptember 4, 2019 at 8:47 am in reply to: Link to Tab in Tab Section Full-Width Submenu / active submenu color #1133668Hi,
It works fine on our end. Please remove the browser cache. (see private field)
We notice that a lot of the anchor links in the sub menu don’t have their corresponding color section or grid in the page. The anchors don’t work because there is no section with that anchor to go to. Is that intentional?
Best regards,
IsmaelHi,
Yes, we can do the same procedure in the live site. You can actually do it by moving the color section before the previous section, update the page and then move it back to the original position. Do the same thing for the next section.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
As described in that thread, there is no actual solution. The reports are just warnings and nothing critical, so you can just ignore them or mark them as resolved.
The fix prevents the “Either offers review or aggregateRating should be specified” error on archive pages. This was actually reported as an error in Google validator and is resolved.
Missing brand is a warning, not an error, and can be added through use of a plugin such as https://docs.woocommerce.com/document/wc-brands/ – brands do not exist in WooCommerce core.
Missing ID is a warning. It can be added via a plugin such as Google product feeds and has an open issue for discussion since core does not have a field suitable for this data currently #22969
Missing aggregateRating/ratings is a warning. If your product doesn’t have reviews, of course this data is missing. WooCommerce cannot make up review content for you :)
If you continue to see “Either offers review or aggregateRating should be specified” errors it’s likely inline markup added by your theme. WooCommerce does not add inline schema markup – it uses JSON+LD scripts.
Best regards,
IsmaelHi,
Can you edit the file via FTP? If so, then you can do the modifications there. We are not really sure why it’s empty on the default editor. It is possible that you don’t have the right permission.
Best regards,
IsmaelHey decode,
Sorry about that. I have notified the moderator who closed your thread and re-opened the ticket. Please continue on the previous thread.
Best regards,
IsmaelHi,
Thank you for the update.
The slider loads fine on mobile view. What seems to be the problem?
Screenshot: https://imgur.com/a/qns97Ci
Can you give us a screenshot?
Best regards,
IsmaelHey mayamaria,
Thank you for using Enfold.
Do you want to have all those form fields sent when you click a single button? That is not possible by default. Only the contact form with the submit button will have its fields submitted. You should add those fields in a single contact form if you want to send them together.
Best regards,
IsmaelHi,
Thank you for the info.
@biomechaenoid: Can you give us access to the dashboard? We would like to check if it’s actually related to the cookie consent settings. Have you tried using a different email address?@foreveryoneelse: Please open your own ticket and post the necessary details in the private field so that we can check them.
Best regards,
IsmaelHi,
Thank you for the update.
Did you specify the custom post type support after the Template Name?
* Template Post Type: post, page, productBest regards,
IsmaelSeptember 3, 2019 at 12:35 pm in reply to: version 4.5.7 Instagram has returned invalid data. #1133340Hi,
Thank you for the update.
We have reported the issue to the dev team.
// https://kriesi.at/support/topic/instagram-feed-not-working-4/#post-1132791
For now, you can try one of the following plugins until we figure out the issue.
// https://wordpress.org/plugins/instagram-feed/
// https://wordpress.org/plugins/wd-instagram-feed/Best regards,
IsmaelHi,
Thank you for the update. And sorry for the delay.
Hi, can you help me please for this problem, customer receive spam trough contact form.
You should update the theme to the latest version (v4.6), which contains the improved version of the spam protection. After the update, try to reconfigure the spam protection options. Please note that you can enable recaptcha for a specific contact form in the latest version.
Best regards,
IsmaelHi,
The site is requesting for another authentication. Did you enable the htaccess authentication? Please include it in the private field.
Best regards,
IsmaelHi,
Did you add any html tags in that page? (see private field)
Please make sure that the html tags are closed properly. Or post the login details in the private field so that we can check it.
Best regards,
IsmaelHi,
Thanks for the update.
Are you referring to the section with the “Über VGS Sicherheit” text? We applied a unique section ID (vgs-section) to it and added this css code in the Quick CSS field. to adjust its width and maximum width properties.
.responsive #top #wrap_all #vgs-section .container { width: 100%; max-width: 100%; }Please don’t forget to remove the browser cache.
Best regards,
IsmaelSeptember 3, 2019 at 6:48 am in reply to: Enfold doesn't delete files in filesystem when deleting files in the mediathek #1133228Hey Jochen,
Thank you for using Enfold.
We can’t reproduce the issue on our installation. The thumbnails in the uploads folder are immediately deleted when we remove the image in the Media > Library panel. Please try to deactivate the plugins, then test it again.
Best regards,
IsmaelHi,
Thank you for the clarification.
You can use this in the functions.php file to set the target attribute of the masonry links to “_blank”.
function new_custom_script(){ ?> <script> (function($){ $(document).ready(function(){ $('.av-masonry-entry').each( function() { $(this).attr('target', '_blank'); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'new_custom_script');Best regards,
Ismael -
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