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Hey lichtweb,
Thank you for using Enfold.
Did you enable the “Form Element Validation”, or at least set it to “Is not empty”? The form should not be sent without filling in the mandatory fields. Please post the login details in the private field so that we can check the form.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Users have to accept all cookies first, so you have to add the [av_privacy_allow_cookies] shortcode in the privacy popup modal or the privacy page. You can also set the “Enable cookie consent messages” to the 4th option (Use as a simple message bar only). The dev team is implementing a fix or patch that will enable this automatically if it’s not manually added.
Best regards,
IsmaelHi,
UDPATE: Do you have a verified account? Please try to verify your instagram account.
// https://help.instagram.com/854227311295302
Best regards,
IsmaelHey!
Thank you for the update.
Yes, that must be the issue. Honestly, we are not really sure why the widget is not returning the valid data and we didn’t know that you have to verify your account now, so thanks for the info.
Please try to verify your identity in your instagram account first. This might help.
// https://help.instagram.com/854227311295302
Cheers!
IsmaelHey Munford,
Thank you for using Enfold.
We have reported the issue to the dev team, but it hasn’t been solved yet. Temporarily, you can use one of the following plugins.
// https://wordpress.org/plugins/instagram-feed/
// https://wordpress.org/plugins/wd-instagram-feed/Best regards,
IsmaelHi,
That product layout is not available in the theme by default, so you have to build it manually using elements from the advance layout builder or edit the product template directly. Unfortunately, there is no plan on adding ACF features in the theme — at least not yet.
Best regards,
IsmaelSeptember 5, 2019 at 10:07 am in reply to: Contact Form and Google Maps not working after Enfold Update #1134270Hi,
Thank you for the update.
There is an addition to the privacy or GDPR options. The user have to opt in to the “[av_privacy_allow_cookies]” option, so you have to add it in the modal popup or in the privacy page. Or set the “Enable cookie consent messages” to the 4th option (Use as a simple message bar only). You can find those options in the Enfold > Privacy & Cookies panel.
Best regards,
IsmaelHey HITFighter,
Thank you for the update.
How did you translate the portfolio items? Have you tried re-setting the portfolio grid options in the EN version? Please post the login details in the private field so that we can check the settings.
Best regards,
IsmaelHey EB-Designs,
Thank you for using Enfold.
Do you have the latest version of the theme? Line 223 of that file is a div on the latest version, so we are not really sure which line to check inside the “handler_wp_insert_post_data”. Please upgrade the theme to v4.6, then post the error again.
Best regards,
IsmaelHi,
Thank you for the update.
The Settings > General > “Site Language” is set to “English(United States)”. You should set it to your language so that you don’t have to translate all the text manually — only strings with missing translations.
Best regards,
IsmaelHi,
Sorry for the delay.
Do you actually click the “Save” button when you exit the element editor after changing the options? You have to click “Save”, otherwise the element will not be updated.
Best regards,
IsmaelHey guttogjente,
Thank you for using Enfold.
The “Reduce server response times (TTFB)” is almost 3 seconds when we checked, 2.85s to be exact. Is the site on a shared hosting? You can only increase that criteria by improving your server. And most of the render-blocking resources are not even from the theme.
…build/style.css?ver=2.3.0(www.guttogjente.no)
…css/wad-public.css?ver=0.1(www.guttogjente.no)
…css/tooltip.min.css?ver=0.1(www.guttogjente.no)
…css/wc-gateway-ppec-frontend.css?ver=5.2.3(www.guttogjente.no)Did you enable the file compression?
Best regards,
IsmaelHi,
Thank you for the update.
You can use the following css code to adjust the font size of the overlay menu.
#top #wrap_all #av-burger-menu-ul li { font-size: 12px !important; }Don’t forget to toggle the Enfold > Performance > File Compression settings after adding the code.
Best regards,
IsmaelHi,
Sorry for the delay.
We can reproduce the issue on our local installation. We’ll let you know once we found a fix. Please provide the login details in the private field so that we can debug the issue on your end if necessary.
Best regards,
IsmaelSeptember 4, 2019 at 5:11 pm in reply to: Add full-width banner above calendar on Events Calendar page #1133953Hey rlhinirv57,
Thank you for the inquiry.
You can use the “ava_after_main_container” action hook to insert additional content after the header or the main title container. Example:
add_action('ava_after_main_container', function() { echo "SOMETHING HERE"; });Best regards,
IsmaelSeptember 4, 2019 at 4:38 pm in reply to: Accordion Slider not displaying caption text when you click on slide to expand #1133932Hey ezdginc2017,
Thank you for the inquiry.
We can set the excerpt as the value of the accordion’s title attribute. Try this code in the functions.php file:
add_action('wp_footer', function() { ?> <script> (function($) { $(document).ready(function() { $('.aviaccordion-slide').each( function() { var link = $(this).find('.aviaccordion-slide-link'); var caption = $(this).find('.aviaccordion-excerpt p'); link.attr('title', caption.text()); }); }); })(jQuery); </script> <?php });Let us know if it it helps.
Best regards,
IsmaelSeptember 4, 2019 at 4:24 pm in reply to: Single product page – product tabs placement and width #1133930Hi,
Glad to know that you’ve a solution. And thanks for sharing. We’ll close the thread now. Please don’t hesitate to open a new one if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
@EElberet: Can you set the role of the above user account to admin? We would like to check the settings. Have you tried resaving or resetting the privacy and cookie options?
Best regards,
IsmaelHey Roland,
Thank you for using Enfold.
Where can we see the issue? Are you referring to media gallery selection? You can click the “Reverse Order” button to adjust the image sorting.
Best regards,
IsmaelHi,
On my iPad Pro, it stays on every page, even after it has been accepted
@cool_bob: Did you disable cookies in your browser? Please try to check your browser settings to see if it accepts cookies.
Best regards,
IsmaelHey theartofcom,
Thank you for using Enfold.
Would you consider adding the social icons in the socket or the container below the footer widgets? Edit the Enfold > Footer > Default Footer & Socket Settings to display the footer and socket, then enable the Social Icons.
Best regards,
IsmaelHey dabarian,
Thank you for using Enfold.
You can use this css code to adjust the padding above the title.
@media only screen and (max-width:767px) { .responsive .ajax_slide .av_table_col { display: block; padding: 50px 30px 30px 30px; } }Please don’t forget to toggle the Enfold > Performance > File Compression after adding the code.
Best regards,
IsmaelSeptember 4, 2019 at 3:53 pm in reply to: With 4.6 no Checkbox below Message Form and others. #1133894Hey Lars,
Thank you for using Enfold.
We would like to debug the issue but the Appearance > Editor panel is not accessible. Please enable it or post the login details in the private field.
If you have the time, try to edit the includes > helper-privacy.php file, look for this code around line 91:
//hook into contactform if enabled in backend if(avia_get_option('privacy_message_contactform_active') == "privacy_message_contactform_active") { add_filter( 'avf_sc_contact_form_elements', array($this, 'av_privacy_contactform_checkbox'), 10, 2 ); }Try to replace it with the following temporarily:
//hook into contactform if enabled in backend if(avia_get_option('privacy_message_contactform_active') == "privacy_message_contactform_active" || true) { add_filter( 'avf_sc_contact_form_elements', array($this, 'av_privacy_contactform_checkbox'), 10, 2 ); }That should return the “avf_sc_contact_form_elements” filter even when the option is disabled. It’s possible that the “privacy_message_contactform_active” is returning false.
Best regards,
IsmaelHi,
Vielen Danke, Sie dass Enfold verwenden.
Parallax effect is actually disabled on mobile devices. The background will become static on mobile view.
Best regards,
IsmaelHey LaTanya,
Thank you for using Enfold.
You can open a new ticket in the following link — look for the inquiry form at the very bottom: https://kriesi.at/support/forum/enfold/
Looks like you’re trying to wrap the caption in a transparent background, but you’ve attached the background directly in the image and you’re expecting it to respond or resize along with the caption. Unfortunately, that’s not how it works. You should apply the caption background using css. Start by moving the rotator inside a 1/1 column element, then apply a background color to the column. And if you want the transparent background to have the same width as the color section, we can adjust the section container with css.
// https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width
Best regards,
IsmaelHey infinitymedical2017,
Thank you for using Enfold.
1.) You can add a new social icon in the Enfold > Social Profiles panel.
2.) Use this script to add a target attribute to the social icon links and set its value to “_blank”.
add_filter('wp_footer', 'avf_social_attr', 10); function avf_social_attr() { ?> <script> (function($){ $(document).ready(function(){ $(".social_bookmarks li a").attr("target", "_blank"); }); })(jQuery); </script> <?php }3.) Which background? Are you referring to the slider?
Best regards,
IsmaelHi,
Looks like you’ve managed to remove the gap between the title container and the slider. Is that correct?
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
We created a test page with an image element and set the youtube url as the link. Let us know if that’s what you’re trying to do. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
The font is set to Open Sans in the frontend. Isn’t what you’ve selected in the theme options > general styling panel? The actual font doesn’t display on the backend or page editor because the fonts are not loaded there.
Best regards,
IsmaelSeptember 4, 2019 at 10:33 am in reply to: Magazine element rendering problem after upgrade to Enfold 4.6 #1133748 -
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