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Viewing 30 posts - 20,401 through 20,430 (of 66,655 total)
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  • in reply to: masonry gallery issue when mage is open #1142573

    Hi,

    Thank you for the update.

    Add this css code to prevent the site from scrolling when lightbox is activated.

    .mfp-zoom-out-cur {
        height: 100vh;
        overflow: hidden;
    }
    
    .mfp-bg {
        height: 100vh !important;
    }

    You can also add this css to remove the transparency of the lightbox background and completely cover the site content.

    .mfp-zoom-in.mfp-ready.mfp-bg, .mfp-zoom-in.mfp-ready .mfp-preloader {
        opacity: 1;
    }
    

    Best regards,
    Ismael

    in reply to: Masonry gallery images border #1142572

    Hi,

    Thank you for the update.

    We checked the site on Chrome Windows 10, but we are still not able to reproduce the issue. Did you remove the css code? The items don’t flicker on load.

    Best regards,
    Ismael

    in reply to: Portfolio issues #1142570

    Hi,

    Thank you for the update.

    The items in the portfolio grid will automatically display in the order they were published, but it can be adjusted manually in the “Order by” and “Display Order” settings of the portfolio grid element. However, if you want to manually sort the order of the items, the portfolio post type has to support “page-attributes”. Use this snippet to enable the “page-attributes” for the portfolio post type.

    /* Change portfolio post type settings */
    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod');
    function avf_portfolio_cpt_args_mod($args) {
    	$args['supports'][] = 'page-attributes';
    	return $args;
    }
    

    You can then manually set the value of the “Order” attribute of the portfolio items that have to be displayed first. Don’t forget to set the “Order by” settings of the portfolio grid element to “Page Order”.

    // https://make.wordpress.org/support/user-manual/content/pages/page-attributes/#order

    Best regards,
    Ismael

    in reply to: Menu in mobile devices #1142567

    Hi,

    The “Clone title menu items to submenu” is not set to the “Create a clone for the title menu item”. You have to set it to that option if you want to hide the submenu and still have access to the parent menu item.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Sidebar schließt nicht an Rand an #1142565

    Hi,

    I only change the color of the sidebar to white. Maybe it colored not the whole element?

    Yes, that may be the case. You can apply a right margin to center align the content inside the sidebar area, but it will decrease the width of the widgets.

    .inner_sidebar {
        margin-left: 50px;
        margin-right: 50px;
    }

    If you want to reclaim some of the area for the sidebar, try to adjust the content/sidebar ratio in the Enfold > General Layout > Dimensions panel.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Google Maps API Error message #1142564

    Hi,

    Yes, that can be the case sometimes. We will change the version to 3.38 in the next release.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Theme update error ('unable to copy some files') #1142561

    Hi,

    Sorry about that. I’m not familiar with that plugin, and I might have missed that it’s initially disabled.

    >> When I look at the source code for your site it looks like the updates are disabled:

    It won’t affect the auto update, but I’ve asked one of our developers to confirm.I’ll let you know once he responds. For now, you will have to update the theme manually via FTP.

    Best regards,
    Ismael

    in reply to: Add padding to navigation menu items but separator #1142559

    Hi,

    Thank you for the update.

    Can you give us a screenshot of the header or menu layout that you have in mind? Please use imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Site stuck in maintenance mode #1142557

    Hi,

    @jhnrgrn: We don’t have access to that email address — only Kriesi. Please provide a username and password directly. And create your own thread so that we can close this one. Did you install a cache or maintenance mode plugin?

    Best regards,
    Ismael

    in reply to: Blog featured image and sidebars #1142556

    Hi,

    Thank you for the update.

    We just found out that the image is used as the background of the body element. Did you do that?

    <body data-rsssl="1" id="top" class="post-template-default single single-post postid-964 single-format-standard stretched lato " itemscope="itemscope" itemtype="https://schema.org/WebPage" style="background:url(https://aquastars.com.au/wp-content/uploads/2019/09/taylah2.jpg) no-repeat center top transparent;background-size:100% 370px;">
    

    Looks like it was added directly in the template.

    Best regards,
    Ismael

    in reply to: Google Maps – Can't connect with your API key #1142555

    Hi,

    The API takes time to propagate or initialize, usually 5 minutes up to an hour, so you have to wait for a bit before you can actually use it. Anyway, we’re glad that the map is finally working now. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    There was an invalid css code in the Quick CSS field, which breaks the layout of the privacy modal window when the file compression is enabled. We removed the single quote in this css code.

    .fillskrew1{
      min-width:13%; 
      background-color: #035d67;'
      float: left;
       margin-left: -2%;
      }
      

    Best regards,
    Ismael

    in reply to: Logo and fonts uploaded to Enfold. #1142550

    Hey Fernanda,

    Thank you for the inquiry.

    The logo displays fine on our end. Which fonts are you referring to? Please check the screenshot below.

    Screenshot: https://imgur.com/a/l0qpeoN

    Best regards,
    Ismael

    in reply to: Change color of specific Tooltip element on a page #1142549

    Hi,

    Thank you for the update.

    You need to remove the space between the “.blue-tooltip” and the “.avia-tooltip” selectors because they are from the same element.

    #top .blue-tooltip.avia-tooltip,
    #top .blue-tooltip.avia-tooltip .avia-arrow
    {
    background: #037ef3;
    color:#fff;
    }
    

    And it would probably be better if you apply another class name and style for the second tooltip.

    Best regards,
    Ismael

    in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1142548

    Hi,

    Thank you for the inquiry.

    Looks like the E_COMPILE_ERROR error occurs intermittently, but the error points to different files in the theme. Have you tried updating the theme manually again via FTP? Please check if the includes/admin/register-dynamic-styles.php actually exists in the theme directory or if it has the correct file permission.

    // https://kriesi.at/support/topic/wordpress-sends-message-about-technical-problem-with-enfold/#post-1136705
    // https://kriesi.at/support/topic/problems-with-ajax-search-relevanssi-after-update-to-enfold-4-6-1/
    // https://kriesi.at/support/topic/error-fatal-error-message-wp-content-themes-enfold-functions-php-on-line-574/

    Best regards,
    Ismael

    in reply to: previous / next links on single posts #1142547

    Hi,

    You can echo the $avia_post_nav directly in the single.php or the includes > loop-index.php file, then add a few css code to remove the image and dark transparent background as @Guenni007 suggested above.

    Best regards,
    Ismael

    in reply to: Google Adwords ios #1142546

    Hi,

    Thank you for the info.

    Did you set the front page as the custom 404 page? That option is located in the Enfold > Theme Options panel. You should create a different page for that. Or use this filter in the functions.php file to prevent the theme from setting the http status to 404.

    add_filter('avf_404_supress_status_code', function() {
        return true;
    });

    Best regards,
    Ismael

    in reply to: Fullwidth Google Map #1142544

    Hi,

    Sorry for the delay. You have to adjust the maximum width of the color section container and remove the default padding. The steps necessary to accomplish that is included in the documentation.

    // https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Please open a new thread or ticket if you need further help.

    Best regards,
    Ismael

    in reply to: Streaming video #1142542

    Hi,

    Thank you for the update.

    Where did you get that code, and what does it do? Please provide a link to the script source or the documentation so that we can understand how to properly embed it.

    Best regards,
    Ismael

    in reply to: CHECKBOX contact form without text #1142541

    Hey maryenvato,

    Thank you for the inquiry.

    Did you hide the contact form labels? This css code should help display the checkbox labels back.

    .avia_ajax_form.av-form-labels-hidden .input_checkbox_label {
        position: static;
    }
    

    Best regards,
    Ismael

    in reply to: Show excerpt in all magazine blog list with "Read More" link #1142537

    Hi,

    Thank you for the update.

    Yes, the content of that file has changed a bit. Please look for this code around line 955:

    if( $style == 'small' )
    			{
    				if(empty($this->atts['thumbnails']))
    				{
    					 $image = "";
    					 $extraClass = "av-magazine-no-thumb";
    				}
    			}
    			else
    			{
    				$excerpt = !empty($entry->post_excerpt) ? $entry->post_excerpt : avia_backend_truncate($entry->post_content, apply_filters( 'avf_magazine_excerpt_length' , 60) , apply_filters( 'avf_magazine_excerpt_delimiter' , " "), "…", true, '');
    			}
    

    Replace it with this one:

    
    			if( $style == 'small' )
    			{
    				if(empty($this->atts['thumbnails']))
    				{
    					 $image = "";
    					 $extraClass = "av-magazine-no-thumb";
    				}
    			}
    
    			$excerpt = !empty($entry->post_excerpt) ? $entry->post_excerpt : avia_backend_truncate($entry->post_content, apply_filters( 'avf_magazine_excerpt_length' , 60) , apply_filters( 'avf_magazine_excerpt_delimiter' , " "), "…", true, '');
    

    That will enable the excerpt for every items in the magazine element.

    Best regards,
    Ismael

    in reply to: Inline Small Javascript #1142532

    Hi,

    Thank you for the inquiry.

    The theme has its own file compression option, which is located in the Enfold > Performance panel. You can use that to merge the scripts and stylesheets. If the site has a lot of plugins or third party scripts, use a third party minify tool like Autoptimize because the native compression might not include those scripts in the merged file.

    Best regards,
    Ismael

    in reply to: Offset for sticky header on mobile #1142531

    Hey pinxe,

    Thank you for the update.

    We can use the wp_is_mobile function to wrap the adjustment so that it won’t affect the desktop view. The function checks if the site is viewed on a mobile device.

    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);
    function avf_header_setting_filter_mod($header) {
            if ( wp_is_mobile() ) {
    	    $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48;
            }
    	return $header;
    }

    `

    Best regards,
    Ismael

    in reply to: Googe Maps not showing with 4.6.2 #1142527

    Hey stefan,

    Thank you for the inquiry.

    We can’t login to the site because the page reloads, the spam protection appears but then after filling it in, it just redirects back to the login page. Can you disable the login protection temporarily? And please provide a link to the actual page with the issue.

    Best regards,
    Ismael

    in reply to: CSS compression and Google font #1142525

    Hi,

    Thank you for the update.

    Try to add this css code in the Quick CSS field before enabling the compression.

    h1, h2, h3, h4{
        font-weight: 800;
    }

    Best regards,
    Ismael

    in reply to: Video Not Working #1142223

    Hi,

    Thank you for the update.

    For that issue, you can set the constant WP_DEBUG_DISPLAY in the wp-config.php file to false, which should be enough to hide the warnings. They are not actual errors, so they will not affect the site. You can also provide the FTP details in the private field so that we can check the actual file emitting the error.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

    Best regards,
    Ismael

    in reply to: Problem with Enfold Page on Internet Explorer #1142220

    Hey UNID2017,

    Thank you for the inquiry.

    This is probably an issue with a function that is not supported by the IE browser. We added a compatibility fix for that in the latest version of the theme, v4.6.2. Please upgrade the theme, then toggle the Performance > File Compression settings afterwards. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: All Options for Enfold Now Appear as Text #1142217

    Hi,

    Thank you for the update.

    We can’t find the issue in the dashboard. Are you referring to the theme options? It looks fine on our end. Please provide a screenshot of the issue using imgur or dropbox so that we can understand the issue better.

    Best regards,
    Ismael

    in reply to: Help with isolating an element #1142214

    Hey jonrouse,

    Thank you for the inquiry.

    I appreciate this is probably breaking Enfold, but it’s the only way I can think t

    You can actually add a unique class name to an element and apply a specific style to it. Have you tried that? You can enable the custom css class field in the Enfold > Layout Builder > Builder Options For Developers section. You can then add a unique class attribute to the cell or the grid row element, and adjust the css code above to target that specific element.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    in reply to: Demo import failled #1142208

    Hi,

    Thank you for the update.

    It’s possible that your server blocks the source of the demo files or vice versa. Have you tried doing the manual import? It is described in the documentation.

    // https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    You can also try to import the demo on your localhost before migrating it to the live site.

    Best regards,
    Ismael

Viewing 30 posts - 20,401 through 20,430 (of 66,655 total)