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  • #1139499

    Dear support,

    The Cookie Handling and Cookie Consent Messages is messed up in the footer.
    Please see private content to be able to login.

    Regards,

    Chrilles

    #1139968

    Any news here?

    Regards

    Chrilles

    #1140922

    Dear support,

    Plase have a look here.

    I still have the issue

    Regards,

    Chrilles

    #1141187

    Hi,

    Sorry for the delay.

    There is a copy of the footer.php file in the child theme. Did you update the template file after upgrading the theme? Please use the latest version of the file and try to reconfigure the Privacy & Cookie options.

    Best regards,
    Ismael

    #1141239

    Dear Ismael

    I did nothing but updating to the next versions from the Update sektion.

    I have the same problem on 2 sites.

    What do you mean by please use the latest version of this file? As far as I know I am using the latest version of everything

    Please explain a little further exactly how to fix the problem.

    Regards,

    Chrilles

    #1141671

    Hi Chrilles,

    If you have footer.php in your child theme then that will override the parent, which means that it might have to be updated if you have problems with it. Please try to copy the content from the parent footer.php to footer.php in your child theme. If you have any customisations in there then please make sure that they are included as well.

    Best regards,
    Rikard

    #1141835

    Hi
    I stll have the issue on servitize.dk.

    Also after copieng the footer-file to the child site.

    I have now created a staging env. please find login info below and feel free to login. I have also installed file manager from where you can copy/move files.
    I have also tried to disable/enable cookie-info. But with no luck.

    I will appreciate you assistance very much.

    Regards,

    Chrilles

    #1142554

    Hi,

    Thank you for the update.

    There was an invalid css code in the Quick CSS field, which breaks the layout of the privacy modal window when the file compression is enabled. We removed the single quote in this css code.

    .fillskrew1{
      min-width:13%; 
      background-color: #035d67;'
      float: left;
       margin-left: -2%;
      }
      

    Best regards,
    Ismael

    #1143255

    THANKS for updating!
    /Chrilles

    #1143594

    Hi,

    Thanks for the update, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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