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Hi,
Thank you for the update.
Can we access the site? Please post the login details in the private field, and make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelOctober 9, 2019 at 7:01 am in reply to: Self Hosted Video in background of Color Section aren't looping #1146398Hi,
Thank you for the inquiry.
This is possible, but we can’t change the setting of the video element by overriding the scripts in the child theme. We have to modify parent theme files.
wp-content\themes\enfold\framework\php\function-set-avia-frontend.php: https://pastebin.com/m9Bzv04Z
wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\video\video.php: https://pastebin.com/pz44LdviReplace the content of the files with the designated pastebins. This will add new options in the video element.
Best regards,
IsmaelHey webprojektdonauwoerth,
Thank you for the inquiry.
Can we access the site? We would like to check the actual name of the cookie added in the local storage. You can define the name of the cookie and its path in the Additional Custom Cookies panel, then include the designated shortcode in the modal popup window or the privacy page to allow users to enable/disable that particular cookie. This will create a custom cookie that when present, will delete the cookie assigned to it. Example:
[av_privacy_custom_cookie cookie_name="MATOMO_SESSID"]
That shortcode when enabled will create a cookie called “aviaPrivacyCustomCookieMATOMO_SESSIDDisabled”, which then deletes the “MATOMO_SESSID” cookie.
Best regards,
IsmaelOctober 9, 2019 at 5:32 am in reply to: Fonts changed and Envato Token says invalid. …but it is valid. #1146370Hi,
Alright. Shall we close this thread then? Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
We added this snippet in the functions.php file to enable the advance layout builder (ALB) for the “angebot” post type. You can now edit the “angebot” posts using the ALB.
function avf_alb_supported_post_types_mod( array $supported_post_types ) { $supported_post_types[] = 'angebot'; return $supported_post_types; } add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
Best regards,
IsmaelHi,
@maiscom: How did you create the custom taxonomy, and to which post type did you apply it? Please create a new thread/ticket and provide the necessary details in the private field such as the login account and the site URL. We’ll check the issue there.
Best regards,
IsmaelOctober 9, 2019 at 5:04 am in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1146357Hi,
@Illingco: We don’t really see any errors in the site because the debug mode is not enabled yet. Please go to the Dashboard panel and look for the PHP Error Log panel. You’ll see an instruction on how to properly create and enable the error logs. Or post the FTP details in the private field so that we can enable it.@El: Thank you for the info. Please modify the config-relevanssi > class-avia-relevanssi.php file, look for the avia_ajax_relevanssi_search function around line 155. Include the function name in the parameters.
function avia_ajax_relevanssi_search( $function_name, array $search_query, array $search_parameters, array $defaults )
Let us know if the modification changes anything.
Best regards,
IsmaelOctober 9, 2019 at 4:48 am in reply to: Optimize the display of your sites by delaying the loading of the images #1146355Hi,
Thank you for the update.
The noscript tag is used when browser scripts are disabled, so it won’t help in your case. You can, however, optimize the images used in the slider or optimize the site in some other ways. This short article should help.
// https://kriesi.at/archives/4-key-wordpress-image-optimization-tips
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslowBest regards,
IsmaelHi,
Thank you for the update.
The images in the menu seem to be displaying properly now. If you require further assistance, let us know.
Best regards,
IsmaelHi,
@darnott75: You can set the Mobile Menu Display settings of the Fullwidth Submenu element to the second option so that it displays a menu button. Unfortunately, you can’t make it stick on mobile view. If you have more questions, please open a new thread. We’ll close this one for now.Best regards,
IsmaelOctober 9, 2019 at 4:14 am in reply to: Ajax search don't find keywords after Relevansi update #1146345Hi,
Sorry for the delay.
An internal server error occurs whenever the avia_ajax_search script requests for the admin-ajax.php file. Please post the WP and FTP details in the private field so that we can debug the issue.
Best regards,
IsmaelHi,
Thank you for the update.
We can now reproduce the issue on our end. An internal server occurs every time the admin-ajax.php file is needed to execute a script. It is possible that the server blocks the file because it’s getting a lot of unexpected requests from it. Please ask your hosting provider if mod_sec is enabled in your server — it is a security module for PHP — and if the said module comes with a rule that blocks files like the admin-ajax.php file.
Best regards,
IsmaelHi,
Thank you for the update.
You can add this css code to change the background of the captcha field.
#top .avia_ajax_form .error input.captcha, #top .av-centered-form .error input.captcha { background: red; color: #fff !important; }
Have you tried using the Google ReCAPTCHA option instead of the captcha field?
Best regards,
IsmaelHi,
Thank you for understanding. The team is currently working on other features right now, so there’s a very low chance that they will prioritize new requests. What you can do right now is optimize the site as a whole. The following recommendations should help.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://kriesi.at/archives/4-key-wordpress-image-optimization-tipsBest regards,
IsmaelOctober 7, 2019 at 3:33 pm in reply to: Elegant post style big preview images are cropped vertically #1145826Hey webWahine,
Thank you for the inquiry.
You need to disable the “crop” parameter of the “entry_without_sidebar” thumbnail, or adjust its maximum width and height value. The Simple Image Sizes plugin should do the trick. If you don’t want to regenerate the existing images, just remove the featured images from the Media > Library and upload them again.
Best regards,
IsmaelOctober 7, 2019 at 7:37 am in reply to: URGENT – New Cookie Verdict- technical solutions needed #1145664Hi,
Thank you for the update.
The instructions in the following thread should help.
// https://kriesi.at/support/topic/gdpr-again-how-to-make-a-proper-cookie-consent/#post-1145596
The recommendations there should disable all cookies on initial load, so users have to opt in first in order to load services such as youtube videos and google maps.
Best regards,
IsmaelOctober 7, 2019 at 7:32 am in reply to: Product Schema Entirely Missing For Custom Products #1145662Hi,
Thank you for the update.
It would be a lot more logical to me to grab all the related product data and output it regardless
The snippet will generate the entire schema markup of a product even when the element related to that markup is not present in the front end. It doesn’t really matter what’s in the builder.
Can I ask, is the code you posted to me above the fix for this, or are your devs looking into this some more for better implementation?
The previous implementation is almost the same, but it’s not working properly because of the condition mentioned above. It doesn’t return the schema when the product is not yet rated.
if ( $product->get_rating_count() && wc_review_ratings_enabled() ) {
Best regards,
IsmaelHi,
Thank you for the update.
Can we see the actual site? We would like to check how the menu is setup currently. Please provide the link in the private field. Are you using the mega menu option?
Best regards,
IsmaelHi,
We replied in the previous thread and we would like to kindly ask you to continue there: https://kriesi.at/support/topic/avia-layout-builder-blank-edit-boxes/#post-1145646
We’ll close this thread for now.
Best regards,
IsmaelHi,
Thank you for the update.
Where can we see the issue? We can’t reproduce the error on a test page (see private field). Please provide the actual link to the page with the error. A screenshot will help as well.
Did you add any html tags in the page? Please make sure that the tags are closed properly.
Best regards,
IsmaelHi,
Thank you for the update.
There are some changes in the Instagram platform and its API, which affects the scraping method that is currently in use in the widget. We will probably change how the widget works in the future but for now, you may need to use one of the following plugins.
// https://wordpress.org/plugins/instagram-feed/
// https://wordpress.org/plugins/wd-instagram-feed/Related thread: https://kriesi.at/support/topic/instagram-feed-not-working-4/#post-1140822
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to push the logo downwards.
.logo img { top: 20px; }
Add this one to adjust the menu position and change its color to white.
.main_menu { right: -100px; } .header_color .av-hamburger-inner, .header_color .av-hamburger-inner::before, .header_color .av-hamburger-inner::after { background-color: #ffffff; }
You may need to adjust the right property value on mobile view. And in case you want to change the search icon color, add this.
#top #menu-item-search > a { color: #ffffff; }
Best regards,
IsmaelHey Oversberg,
Thank you for the inquiry.
You can use the following plugin to search for the map parameter in the database and replace it with the appropriate value.
// https://wordpress.org/plugins/better-search-replace/
IMPORTANT: Please don’t forget to create a site backup or a restore point first.
Unfortunately, it’s not possible to alter the default settings of any elements that were already added in a page.
Best regards,
IsmaelOctober 7, 2019 at 5:04 am in reply to: Optimize the display of your sites by delaying the loading of the images #1145610Hi,
Thank you for the inquiry.
Using a lazyload plugin as @hendlmann suggested should help, but it could cause problems with some elements. Jetpack’s lazy load option for example causes the layer slider images to not display at all, so you should look for a plugin that will work best in your setup.
Best regards,
IsmaelHi,
We were able to validate the API key but in the front end, an error still occurs because the API key is not found or missing. Did you add any custom modifications to the theme? Please make sure that a billing account is attached to the project and the API key has the proper HTTP restrictions.
// https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key
// https://cloud.google.com/docs/authentication/api-keys#adding_http_restrictionsBest regards,
IsmaelOctober 7, 2019 at 4:45 am in reply to: GDPR modal without message bar not possible anymore? #1145606Hey Jo,
Thank you for the inquiry.
You can set the Enfold > Privacy & Cookies > Enable cookie consent messages settings to the third option (Enable but do not show a message bar). That should hide the consent bar, but still allow you to have a modal popup window.
Best regards,
IsmaelOctober 7, 2019 at 4:39 am in reply to: Privacy settings: Google Tag Manager/Analytics active even after opt out? #1145605Hi,
Thank you for the inquiry.
Did you include the Google Analytics code in the field? If you want to prevent the tracking code from rendering when “aviaPrivacyGoogleTrackingDisabled” cookie is set, edit the functions-enfold.php file and look for this code around line 956:
echo $extra_code . $avia_config['analytics_code'];
Above it, add this code:
if(isset($_COOKIE['aviaPrivacyGoogleTrackingDisabled']) && $_COOKIE['aviaPrivacyGoogleTrackingDisabled'] == true) return;
You can add a condition for the tag manager code in this block.
$match = array(); preg_match( "!UA-[0-9]+-[0-9]+!", $avia_config['analytics_code'], $match ); if( ! empty( $match ) && isset( $match[0] ) ) { $UAID = $match[0]; }
Best regards,
IsmaelOctober 7, 2019 at 4:09 am in reply to: CSS Styling No Longer Working Since Latest Theme Update #1145603Hi,
Yes, the patches will be included in the next update.
Thank you for the update.
Best regards,
IsmaelOctober 7, 2019 at 3:53 am in reply to: Page update – "Updating failed" and theme update package unavailable #1145601Hi,
Thank you for the update.
We can’t login to the site using the credentials above. Please check the info carefully and try not to include spaces in the password.
Best regards,
IsmaelOctober 7, 2019 at 3:42 am in reply to: Ajax search don't find keywords after Relevansi update #1145599 -
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