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Viewing 30 posts - 20,041 through 20,070 (of 66,634 total)
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  • in reply to: Full Width Canvas (mozaic) #1148760

    Hi,

    If I replace slider by masonry on large screen,

    Sorry. We are not entirely sure what you meant by that. What did you replace?

    Looks like your images are not fully optimized. Even the thumbnails that are 200px in width amounts to 110KB in file size. They should be at most 30KB or less (see private field). The instructions in the following article should help you optimize the images.

    // https://kriesi.at/archives/4-key-wordpress-image-optimization-tips
    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    in reply to: Falsche Anordnung der Grid Rows in der mobilen Ansicht #1148759

    Hey MrNordic,

    Thank you for the inquiry.

    You can duplicate the existing grids and switch the position of the cells, then toggle the device visibility of both the duplicate and the original element in the Screen Options panel. Or you can choose to hide the cell with the image on mobile view, and display another element.

    Best regards,
    Ismael

    in reply to: URGENT Enfold theme conflict with plugin #1148757

    Hi,

    Thank you for the update.

    It is an issue with a template used by the WWOF_Product_Listing plugin in the child theme. Please check the following file.

    /nas/content/staging/herbalhealing/wp-content/themes/enfold-child/<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>/wwof-product-listing.php
    

    Make sure that all arguments is included in the WWOF_Product_Listing_Helper::wwof_get_available_variations() function. You can contact the plugin developer for more info about those arguments or parameters.

    Best regards,
    Ismael

    in reply to: Website totally crashed after Theme-Update #1148754

    Hi,

    Please continue here:

    40 pages crashed – compatibility issues with CPT-Plugin/ALB

    Best regards,
    Ismael

    Hey,

    We don’t usually entertain multiple questions in a single thread because of the same reasons that we mentioned in your previous threads. You will also receive a response faster if there is only one question in the thread, so we encourage users to open a separate thread for each inquiry.

    This did not help since the layout is still foobar.

    1.) That snippet is supposed to enable the ALB for the custom post types, which it did. It won’t fix pages that are already broken prior to the update.

    maskenzauber.com/temp/enfold-tabissue.jpg

    2.) We corrected the shortcode inside the second “Preise” tab. It’s now rendering the table shortcode correctly. (https://ich-will.org/wp-admin/post.php?post=23569&action=edit&classic-editor=1)

    In addition to the last problem i now dont have any options to make the post fullwidth or to assign/choose certain sidebars.
    You can see it here:

    3.) We are not really sure why the layout box is not visible in the post type. There is probably a configuration that we are missing. It is still visible in the default posts. We’ll get back to you once we figure out the issue.

    I reproduced it 4 times for testing purpose.
    maskenzauber.com/temp/code-enfoldpost.txt

    4.) We saved the shortcode as template and use it instead of manually adding it in the debug mode field. You can see the results here. ( https://ich-will.org/?post_type=angebot&p=23574&preview=true#tab-id-4 )

    Regards,
    Ismael

    in reply to: slideshow captions as links #1148751

    Hi,

    Glad it worked.

    I have the controls set to “minimal” but I am seeing them all the time

    We are not really sure what you mean by that. Could you explain it a bit? How would you like it to work?

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You need to add the $string parameter in the “blog_posts_excerpt_bugfix” callback.

    function avf_blog_posts_excerpt_bugfix($string) {
        $string = str_replace(array("\r\n","\r","\n" ), '', $string);
        return $string;
    }
    add_filter('avf_avia_backend_truncate_string', 'avf_blog_posts_excerpt_bugfix', 10, 1);

    Best regards,
    Ismael

    in reply to: Cookie concent bar on mobile and tablet #1148746

    Hi,

    “Please go to Enfold theme options > Performance and disable “Javascript file merging and compression”, save theme options, flush cache once again then enable it. ”

    The steps above will only disable the script compression, then merge the scripts back again, so it won’t do any harm to the site. We disable the compression settings temporarily for the “modeo” site. Please try to check the page again. Make sure that the browser cache is removed beforehand.

    Best regards,
    Ismael

    in reply to: Remove language switcher #1148745

    Hi,

    Thank you for the update.

    The icon font or the arrow displays fine on the developer version of Firefox. Do you have access to the .htaccess file? Adding this configuration should help fix the issue for other browsers.

    <FilesMatch "\.(eot|otf|woff|ttf)$">
      SetEnvIf Origin »
        "^http(s)?://(.+\.)?(domain1\.org|domain\.com)$" origin_is=$0
      Header set Access-Control-Allow-Origin %{origin_is}e env=origin_is
    </FilesMatch>
    

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Video Not Working #1148744

    Hi,

    Thank you for the update.

    We deactivated the cache and minification plugins to regenerate the scripts and remove the cache. The video plays properly now. Please contact the “AdRoll Retargeting” plugin developers for additional help regarding the issue. You can forward the following information to them.

    Request to access cookie or storage on “https://d.adroll.com/consent/check/FYTATP3Z5NGIRN5NWT4LAI?ad…ffc02-1571029446089&_s=ccc259f311064fa422aa272a156a898c&_b=2” was blocked because it came from a tracker and content blocking is enabled.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    The second subscribe form in the footer column worked properly when we tested it. Please check the screenshot below.

    Screenshot: https://imgur.com/a/I7rY54u

    Best regards,
    Ismael

    in reply to: privacy-cookies – google analytics #1148741

    Hi,

    @digitall: Where can we see the issue? Please create another ticket and include the necessary details about the site so that we can inspect the problem. Make sure that the theme is upgraded to version 4.6.3.1.

    Best regards,
    Ismael

    in reply to: Fixed Widget #1148738

    Hi,

    You don’t have to paste the jQuery script anywhere because WP will load it automatically. If you need to insert additional scripts, this plugin should help.

    // https://wordpress.org/plugins/insert-headers-and-footers/

    Best regards,
    Ismael

    in reply to: Caching Issue #1148737

    Hi,

    Thank you for the update.

    We can’t seem to reproduce the issue on our end. The cookies are set properly as shown in the screenshot below once we gave our consent to enable them. And we are also able to play the video.

    Screenshot: https://imgur.com/a/9q7qjxC

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you use the “avf_form_from” filter in conjunction with the filter you posted above?

    // https://kriesi.at/support/topic/change-from-in-the-contact-form/#post-1055920

    You can replace the filter with the following code if you want to use the value of the email field as the Reply-to address.

    add_filter( 'avf_form_mail_header', 'avf_form_mail_header_mod', 10, 3 );
    function avf_form_mail_header_mod( $header, $post, $params ) {
    	$header .= 'Reply-To: ' .  $post['2_1'] . '\r\n';
    	return $header;
    }

    Best regards,
    Ismael

    in reply to: Anchor Links Scrolling to Tab Section #1148475

    Hi,

    Thank you for the update.

    Where did you add the tab section? Please provide the link to the page.

    If you want to apply the script to the mobile menu items, look for this line:

    scrollToTab( '.menu-item a', 'click' );
    

    Below, add this:

    scrollToTab( '.av-active-burger-items a', 'click' );
    

    Please note that the code above is not included in the theme by default, so we won’t be able to provide further modifications to extend it.

    Best regards,
    Ismael

    Hey RSTAC,

    Thank you for the inquiry.

    What exactly is the “tag” in this context?

    You have to edit the entries or posts and add those orientations as post tags — same as what you would do when adding post categories.

    Best regards,
    Ismael

    in reply to: header widget help #1148471

    Hi,

    Thank you for the update.

    The widget is now located above the header. Is that where you decided to move the widget?

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Where we can we reproduce the issue? The tracker should not go through once the “aviaPrivacyGoogleTrackingDisabled” cookie is enabled or when the user opt out, so the modification above is not really necessary. It just prevents the tracking snippet from being rendered when tracking is disabled.

    // https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out

    The ga-disable property is added to the script once the user opt out.

    Best regards,
    Ismael

    Hi,

    I’m not entirely sure what changed after the update, so I’m going to tag one of our developers to check the thread. Please wait for his response. Did you try the filter above?

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Website totally crashed after Theme-Update #1148449

    Hi,

    Its almost one month since i started that thread and

    Your first response to our initial reply took more than half a month, so I don’t think it’s entirely our fault that the original issue took some time to get resolved.

    We don’t encourage users to add new inquiries once the original issue has been solved because it gets a little confusing for us and for other users who might be looking for the same answer. Again, we would like to kindly ask you to open a new thread so that we can focus on the remaining issue. Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Contact form #1148447

    Hi,

    Thank you for the update.

    1.) The other options will be visible once you enabled the cookie consent bar.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: width and height attributes img tag #1148446

    Hi,

    Thank you for the update.

    Where can we see the issue? Please provide the link to the page with the gallery.

    I want to change it for GTMetrix result show images not define width and height in masonry gallery and image element.

    The image attributes are not really necessary. You can just ignore the notifications from the Gmetrix results because not defining the width and height attribute doesn’t really affect the page performance.

    Best regards,
    Ismael

    in reply to: Mega menu mobile #1148419

    Hi,

    Thanks for the screenshot.

    We fixed that particular issue by including this css code.

    .ubermenu-responsive.ubermenu .ubermenu-nav {
        display: block;
    }
    
    .ubermenu-responsive.ubermenu-responsive-single-column .ubermenu-item-level-0 {
        float: none;
        clear: both;
        width: 100%;
    }
    
    .ubermenu-responsive-toggle {
        display: block !important;
    }
    

    This is how it should look now.

    Screenshot: https://imgur.com/a/d5yauI6

    For further modifications, please contact the plugin author.

    Best regards,
    Ismael

    in reply to: Gallery on Smartphones #1148416

    Hi,

    Thank you for the update.

    We can’t reproduce the issue on an Android phone. The lightbox opens immediately on single click, which is expected because they don’t have overlays, so nothing can interfere with the links. Please test it on incognito mode or try to remove the browser cache.

    Best regards,
    Ismael

    in reply to: Magazine excerpt #1148412

    Hi,

    Thank you for the update.

    We are actually referring to the “avia_backend_truncate” in the magazine.php file. It’s included in the line of code you posted above. The dots can be removed or replaced directly from that function.

    Best regards,
    Ismael

    in reply to: Image gallery in LayerSlider #1148411

    Hi,

    Thank you for the update

    The debug mode snippet looks correct, but you don’t really need it. You can generate the masonry shortcode using the Insert Shortcode icon. You can then move the shortcode in a layer. It won’t render properly in the layer slider editor but it should work fine in the front end. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: slideshow captions as links #1148409

    Hi,

    Thank you for the clarification.

    It is possible, but you have to add the link tag directly in the slide title or caption. Example:

    <a href="https://google.com">Slide Title</a>
    

    Best regards,
    Ismael

    in reply to: previous / next links on single posts #1148408

    Hi,

    Thank you for the update.

    We removed the post navigation from the footer.php file, then placed it back in the includes > loop-index.php file right at the very bottom of the post. We then added this code in the Quick CSS field to adjust its style.

    #top .avia-post-nav {
    	position: relative;
            margin-top: 25px;
    }
    
    #top .avia-post-nav:hover {
    	background: transparent;
    }
    
    #top .avia-post-nav .entry-info span {
    	color: gray;
    }
    
    #top .avia-post-nav .entry-info-wrap {
    	width: 240px;
    }
    
    #top .avia-post-prev {
        float: left;
    }
    
    #top .avia-post-next {
        float: right;
    }

    You can add more css if necessary.

    Best regards,
    Ismael

    in reply to: Codeblock is blocking cookie consent bar #1148402

    Hi,

    You can remove the following scripts because jQuery is already loaded by default.

    <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js"></script>
    <script type="text/javascript" src="https://code.jquery.com/ui/1.11.4/jquery-ui.js"></script>
    

    Unfortunately, we don’t provide support for third party scripts and plugins as stated on our support policy. You need to contact the script authors or the previous developer.

    Thank you for following up.

    Best regards,
    Ismael

Viewing 30 posts - 20,041 through 20,070 (of 66,634 total)