Forum Replies Created

Viewing 30 posts - 19,561 through 19,590 (of 67,469 total)
  • Author
    Posts
  • in reply to: Pagina con barra lateral #1178979

    Hi,

    Thank you for the screenshot.

    The Diseno > Visibilidad del Header y transparencia settings of the page is set to the second option (Header Transparente), so the header covers the main content. We set it back to the first option to disable the transparency.

    Best regards,
    Ismael

    in reply to: Problems Viewing Basket Items #1178978

    Hi,

    Thank you for the inquiry.

    I’ve just yesterday updated to Enfold 4.7.2 and am using a child theme. I’ve got Woocommerce 3.9 and WordPress 5.3.2.

    Did you toggle the Performance > File Compression settings after updating the theme? That should refresh the scripts and stylesheets. If there is a cache and minification plugins installed, please purge the cache and toggle the minification temporarily to make sure that the required scripts are loaded.

    The following thread is probably related to this issue.

    // https://kriesi.at/support/topic/enfold-4-7-1-cookie-consent-problem-with-woocommerce-cart-still-exists-%f0%9f%98%b1/#post-1176632

    Best regards,
    Ismael

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1178975

    Hi,

    The additional custom cookies settings allow users to remove or disable cookies that are not directly generated by the theme e.g., cookies from a plugin, scripts or API. We explained it in the following thread.

    // https://kriesi.at/support/topic/matomo-cookie-opt-out/#post-1146376

    It is also useful if you want to describe cookies that are not generated by the theme and remove the default placeholder “Usage Unknown”.

    Best regards,
    Ismael

    in reply to: Show Shipping address on thank you page. #1178969

    Hi,

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    We’ll close this thread now. Thank you for understanding!

    Best regards,
    Ismael

    in reply to: How to add buy now button in simple product page #1178968

    Hi,

    Thank you for the update.

    We found a plugin that adds a quick buy button in the single product page and redirect the users to the checkout page immediately once they click the button. Please check the link below.

    // https://wordpress.org/plugins/woocommerce-quick-buy/

    Let us know if that’s what you’re looking for.

    Best regards,
    Ismael

    in reply to: social buttons broken with WP 5.3.1 update #1178967

    Hi,

    @manurimini: There is going to be a new option that disables the toggle containers in the element options. It should be available in next patch.

    Best regards,
    Ismael

    in reply to: Problems with grid rows in mobile #1178966

    Hi,

    Thank you for the update.

    You have to include or register the custom post type kampanjer in the list of supported types by the advance layout builder.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

    The cells are not responsive because they are rendered outside the wrap_all container.

    Best regards,
    Ismael

    in reply to: Floating Button to show contact details #1178964

    Hi,


    @Darebvk
    : Can you give us a link to the page containing the button? We would like to check it. What is the exact issue with the code?

    Best regards,
    Ismael

    in reply to: Create a clone for the title menu item in desktop mode #1178962

    Hi,

    Great! Glad that you’ve found a workaround. We’ll close this thread for now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Mailchimp und Enfold #1178960

    Hey ComedyClubMunich,

    Thank you for the inquiry.

    Are you referring to the Invitation form at the very bottom of the page? It seems to be working properly. Please provide a direct link to the widget if it’s not the form with the issue.

    Best regards,
    Ismael

    in reply to: Widget to mobile menu #1178906

    Hi,

    Thank you for the update.

    You can add the image directly in a menu item. To do that, add a new item in your menu and replace the default Navigation Label with an img tag. Example:

    <img src="http://site.com/wp-content/uploads/2020/01/image.jpg" />
    

    Enable the CSS classes in the Screen Options, add “only_mobile” in the CSS Classes field, then use the following code in the Quick CSS field.

    @media only screen and (min-width: 768px) {
      .only_mobile {
        display: none;
      }
    }
    

    This will hide the new menu item in desktop view.

    Best regards,
    Ismael

    in reply to: Video from YouTube doesn't load #1178903

    Hi,

    Thank you for the update.

    We found an error in the console and it seems to be related to the Google Analytics script. Did you install any plugin or add scripts related to GA?

    ReferenceError: gaOptout is not defined
    

    Best regards,
    Ismael

    in reply to: Erweiterter layout editor funktioniert nicht #1178861

    Hi,

    Now go to preview – no more headline, no main picture, no category

    Sorry for the delay. That is the default behavior when the layout builder is active. All default elements such as the featured image, post title, comments etc. will not be displayed automatically because the builder uses a different template. You have to add the content manually.

    Best regards,
    Ismael

    in reply to: Blogpost navigation #1178859

    Hi,

    Thank you for the info.

    That is the default layout of the post navigation in the theme. If you want to move it inside the container and below the post content, please follow the solution in the following thread.

    // https://kriesi.at/support/topic/previous-next-links-on-single-posts/#post-1141679

    Best regards,
    Ismael

    in reply to: 2 issues after the last update #1178858

    Hi,

    Thank you for the info.

    2.) Try to adjust the priority value of the filter containing the script. Look for this line:

    add_action('wp_footer', 'addCustomScript');
    

    Set the priority value to 999 or replace the code with:

    add_action('wp_footer', 'addCustomScript', 999);
    

    3.) How did you enable the pages in archive/tag page?

    Best regards,
    Ismael

    in reply to: Masonry Blog Sorting Options Issue #1178857

    Hey KellyKilgallon,

    Thank you for the inquiry.

    This is a limitation of the category filters. It can only display or sort posts that are available in the current page. You have to go to the next or previous page in order to see the next or previous set of items.

    Best regards,
    Ismael

    in reply to: woo commerce page styling #1178854

    Hi,

    Thank you for the inquiries.

    Looks like you’ve managed to solve and fulfill the issues/requests by yourself. Do you need anything else?

    Best regards,
    Ismael

    in reply to: Mobile menu for sub-items #1178852

    Hi,

    Thank you for the update.

    The parent menu items are covering the sub menu items. This css code should help.

    .html_av-overlay-full #top #wrap_all #av-burger-menu-ul li.av-show-submenu {
    	z-index: 100;
    }

    Best regards,
    Ismael

    in reply to: ReCaptcha badge hide on mobile #1178851

    Hi,

    Thank you for the update.

    The Performance > File Compression setting are currently enabled. Please disable the compression temporarily, remove the browser cache in your mobile device, then check the page again.

    Best regards,
    Ismael

    in reply to: Search results not include SKU #1178850

    Hi,

    Thank you for the update.

    This plugin should help enable search by sku.

    // https://wordpress.org/plugins/search-by-product-sku-for-woocommerce/

    If it doesn’t work, try this filter in the functions.php file.

    // https://kriesi.at/support/topic/product-search-fail-to-find-products-by-sku/#post-1127002

    Best regards,
    Ismael

    in reply to: Video background scaling in Colour Section #1178848

    Hi,

    By setting the aspect ratio I was hoping I was also setting the height of the colour section

    Sorry for the delay. The video will only inherit the size of the color section, which as you may have noticed gets its height from the content. One solution is to use the Fullwidth Slider instead of the color section. You will be able to set the video to match the size of the slideshow and cover it.

    Best regards,
    Ismael

    in reply to: Animated gif as preloader image #1178847

    Hi,

    Thank you for the inquiry.

    We adjusted the URL in the preloader field so that it points to the original version of the animated image instead of the thumbnail. It is working properly now.

    Best regards,
    Ismael

    in reply to: Color Section Won't Display Background Image #1178618

    Hi,

    We don’t think that’s the problem. We can’t even access the login page because it returns a forbidden error. What is the login URL? Did you change it?

    Best regards,
    Ismael

    in reply to: Page as Footer / Display Socket only #1178617

    Hi,

    Have you tried setting it to the third option Display only socket(no footer widgets)? This will disable the footer containing the widgets and only display the socket. However, the better option is to display a custom page as footer. You can easily recreate the socket using the available elements in the advance layout builder.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    I know it may sound weird, but it’s an essential feature, my clients want to be able to edit an intro content before the archive list comes…

    Using a third party plugin, you can redirect the default archive pages to a custom page built with the advance layout builder. Have you tried that? Unfortunately, it’s not possible to edit the archives page using the layout builder.

    Best regards,
    Ismael

    in reply to: Child Theme #1178613

    Hi,

    It’s not really that complicated. After the child theme activation, go to the Enfold > Import/Export panel and click the Import Parent Theme Settings button. Wait for the page to update or refresh and it’s done. Please review the documentation below for more info.

    // https://kriesi.at/documentation/enfold/backup-theme-settings/#import-parent-theme-settings

    Best regards,
    Ismael

    Hi,

    We hope that we can help you better next time. Please don’t hesitate to contact us if you need anything else. We’ll close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Empty list slider in layer slider #1178610

    Hi,

    Is it alright if we access the database? Please post the login details in the private field. We’ll try to check it.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Site not working correctly after latest update #1178608

    Hi,

    You’re welcome! We’ll close the thread for now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Yoast & Enfold – Pagination #1178607

    Hi,

    Thank you for the info.

    Is there any way we can access the site? Please create a new thread/ticket and post the necessary details in the private field. Meanwhile, try to upgrade the theme from v4.4.1 to v4.7.2.

    Best regards,
    Ismael

Viewing 30 posts - 19,561 through 19,590 (of 67,469 total)