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Viewing 30 posts - 19,561 through 19,590 (of 66,696 total)
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  • in reply to: When a page is modified, almost all content is deleted. #1160155

    Hey!

    Thank you for the update.

    In which page can we see the issue? This is usually cause by unclosed html tags as previously stated above. You should set the advance layout builder to debug mode so that you can check the shortcodes and content for any invalid markup.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Regards,
    Ismael

    in reply to: Enfold + Woocommerce + Ajax + Filter #1160151

    Hi,

    Sorry for the late response. We can’t reproduce the issue on our end. The pagination is removed once we switch to a category containing less items like the “Server” category for example. It looks like you’re using a plugin for the product filter.

    Please contact the plugin author for additional assistance because they are more familiar with the plugin and as stated on our support policy, we don’t provide support for third party plugins, but we’ll still try to help as much as possible. Any additional insights from the plugin authors will help.

    Best regards,
    Ismael

    in reply to: Border in Masonry visible in Chrome #1160150

    Hi,

    Thank you for the update.

    We don’t really see the borders between the Masonry items in Chrome on Windows 10, and the current layout of the element looks different compare to the initial screenshot. Did you increase the space or gap between the items? Please check the screenshot below.

    Screenshot: https://imgur.com/a/UI4CIVT

    Best regards,
    Ismael

    in reply to: Masonry Gallery Display #1160148

    Hey Mick,

    Thank you for the inquiry.

    We created a test page and added the Masonry Gallery element to it. You can check the element’s configuration there. (see private field)

    Best regards,
    Ismael

    in reply to: Add a second social share av-share-box in single post page #1160146

    Hi,

    Thank you for the inquiry.

    Try to use the “ava_after_content” hook instead of the content filter.

    function ava_social_below_h2($id, $context){
        if (is_single()) {
            echo do_shortcode( '[av_social_share]' );
        }
    }
    
    add_action('ava_after_content', 'ava_social_below_h2', 10, 2);
    

    You may need to add the following filter to properly execute the shortcode.

    // https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/ALB%20Elements/General%20filters/avf_alb_exec_sc_only.php

    Best regards,
    Ismael

    in reply to: Sticky header on mobile covers up page content #1160145

    Hey!

    Sorry for the late response. We provided a solution in the following thread.

    // https://kriesi.at/support/topic/sticky-colored-menu-button/#post-1160137

    The css code there should push the main container downwards and prevent the header from covering the slider.

    Regards,
    Ismael

    Hey Moondreamer21,

    Thank you for the inquiry.

    Try to adjust the bottom margin of the post delimeter on mobile view.

    @media only screen and (max-width: 767px) {
        .archive .template-blog .post_delimiter {
            margin-bottom: 20px;
        }
    }

    Default value is -35px.

    Best regards,
    Ismael

    in reply to: Video audio #1160142

    Hi,

    Thank you for the update.

    What video element are you using here?

    It’s the color section element with a background video. It should be possible with the layer slider, but the implementation might be slightly different — depends on how the video will be added to the slider.

    Best regards,
    Ismael

    in reply to: Gutenberg font color change doesn't work #1160140

    Hey Jacopotj,

    Thank you for the inquiry.

    We didn’t find the text with the dark background inside the post. Did you remove it? Please create a new post/page and try to recreate the issue there so that we can check it.

    Best regards,
    Ismael

    in reply to: Sticky colored menu button #1160137

    Hi,

    Thank you for the update.

    Is this related to your inquiry regarding the layer slider button? If so, try to adjust the top margin of the main container so that the header is not covering the slider.

    media only screen and (max-width: 767px) {
    .responsive #top #main {
    	padding-top: 110px !important;
    	margin: 0;
    }
    }
    

    And here is how the layer slider button can be adjusted.

    // https://kriesi.at/support/topic/layer-slider-button-not-responsive-on-mobile/#post-1159817

    Best regards,
    Ismael

    in reply to: Page builder's min-height seems to be causing problems #1160129

    Hey!

    Thank you for the update.

    I was notified by @guenter that the minimum height is added directly in the config-templatebuilder > aviashortcodes > slideshow_revolution.php file, around line 149. It was provided by the revolution slider team to fix an issue on v6.0.

    $params['style'] = " style='min-height: {$height}px;' ";
    

    Regards,
    Ismael149

    in reply to: Avia Layout Builder Blank Edit Boxes #1159836

    Hi,

    UPDATE: The server is still running out of memory during the database query because the maximum memory limit is still set to 268435456 bytes or 268MB instead of the 512MB that we set in the .htaccess file. The memory adjustment is reflected in the PHP info variables, but it doesn’t really get applied in the environment. You should ask your hosting provider if it’s possible to increase the PHP memory limit and if so, ask them how because all the attempts that we made to increase it is not working.

    [25-Nov-2019 10:46:07 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4096 bytes) in /home/wua4p6lmxmxf/public_html/wp-includes/wp-db.php on line 1972

    Best regards,
    Ismael

    in reply to: Avia Layout Builder Blank Edit Boxes #1159823

    Hey moonknight066,

    I’ve created a backup today.

    Alright. We are currently inspecting the site. We’ll give you an update as soon as possible.

    Best regards,
    Ismael

    in reply to: Validation of pages for Google free errors #1159820

    Hi,

    Thank you for the info.

    The issue has been reported in our channel and a patch will be provided as soon as possible. We’ll close the thread for now. Please don’t hesitate to open a new one if you need anything else. Have a nice day.

    Best regards,
    Ismael

    in reply to: Layer Slider Button Not Responsive on Mobile #1159817

    Hey webdesign,

    Thank you for the inquiry.

    Edit the button layer in the slider, go to the Links & Attributes panel and add a unique Class attribute/s to the layer separated by space — use “custom-button black” for example. You can then use this class attribute to adjust the style of the layer.

    @media only screen and (max-width: 1024px) {
       .black {
          color: black;
       }
    
       .custom-button { 
          min-width: 200px;
       }
    }

    You can also adjust the style of the layer in the Styles > Custom CSS field.

    Best regards,
    Ismael

    in reply to: Post Navigation wird nicht angezeigt. Bitte um Support Hilfe #1159813

    Hi,

    Yes, it’s possible. Try to follow the instructions provided by @Guenni007 in the following thread.

    // https://kriesi.at/support/topic/previous-next-links-on-single-posts/#post-1141679

    The script will insert the post navigation before the footer container or at the very bottom of the post content.

    Best regards,
    Ismael

    in reply to: Ajax Portfolio WordPress Preview #1159806

    Hey andersart,

    Thank you for using Enfold.

    Did you add any content or images in the portfolio item’s AJAX Portfolio Preview Settings? The content in the default editor or advance layout builder is not going to display in the AJAX preview, so you have to add a separate content for the AJAX preview container.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you modify any of the stylesheets in the theme? We had to add the following css code to bring back the image overlay.

    .slide-image:hover .image-overlay {
    	opacity: 0.7;
    }

    Best regards,
    Ismael

    in reply to: Spam Mails #1159801

    Hi,

    Thank you for the update.

    Have you tried using the Google reCAPTCHA option instead of the default captcha question? It’s a much better form of protection compare to the default captcha. Please visit the documentation for more info.

    // https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha

    And you should install plugins like Sucuri or WordFence to enchance the overall security of the site.

    Best regards,
    Ismael

    in reply to: Erratic search results when using left side navigation #1159755

    Hi,

    Thank you for the update.

    According to the documentation, this is how the default search logic works.

    – Full sentence matches in post titles.
    – All search terms in post titles.
    – Any search terms in post titles.
    – Full sentence matches in post content.

    Each section and any remaining posts are then sorted by date.

    So when you search for the keyword “zahlungsabwicklung”, it returns the page with the title “Zahlungsabwicklung”, then appended the remaining pages/posts sorted by date even if they don’t exactly match the search.

    If you want to improve the search option, try to install search plugins like Relevanssi or WP Search and index the database so that the search returns more relevant results.

    Best regards,
    Ismael

    in reply to: Misaligned icon grid in MS Edge vs Chrome #1159753

    Hi,

    You’re welcome! We’ll close the thread now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Question about #wrap-all #1159752

    Hi,

    OK too bad. So are the shortcodes generating incorrectly structured HTML? If so, how and why?

    We can’t be sure unless we have access to the site and able to inspect the issue. Did you add any custom shortcodes in the page using a text or code block? If so, adding the following filter in the functions.php file might help.

    // https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/ALB%20Elements/General%20filters/avf_alb_exec_sc_only.php

    Best regards,
    Ismael

    in reply to: How to replace rather than add to enfold sidebar? #1159751

    Hi,

    Thank you for the update.

    I really thought that’s the “top characters” widget. Sorry about that. We disabled the Page Sidebar navigation option from the Enfold > Sidebar Settings panel. The default page navigation widget has been removed.

    Best regards,
    Ismael

    in reply to: Add banner to blog post pages #1159749

    Hi,

    Thank you for the update.

    However, is there a way to add this to only the post pages?

    Yes, that is possible. We can add a conditional tag before declaring the $output variable so that the function will only be executed on single post pages. Add this code..

    if(!is_single()) return;
    

    .. above this line:

    $output = "<div class='below-header'>This is a content below the header.</div>";
    

    Best regards,
    Ismael

    in reply to: Enfold Health Demo Mobile Header Menu Issues #1159748

    Hi,

    Thank you for the update.

    It is working properly on our end. The burger menu turns to gray on scroll, but we noticed a few style issues, so we added a few css modifications in the Quick CSS field. Please make sure that the browser cache is removed before checking the page.

    Best regards,
    Ismael

    in reply to: Custom header image for posts? #1159747

    Hi,

    Thank you for the info.

    We modified the conditional tag in the functions.php file. It should now display the appropriate banners in the corresponding post types.

    Best regards,
    Ismael

    in reply to: WPML language switcher in menu #1159746

    Hi,

    Sorry for the delay. We corrected the css code in the Quick CSS field and added the recent modification for mobile view. We also disabled the Performance > File Compression settings temporarily. Please check the following screenshot.

    Screenshot: https://imgur.com/a/CFtoIqA

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The site contains a very old version of the theme, v4.4.1. And the privacy modal popup window is actually enabled. Actually you can’t disable it but you can choose not to include the button that will trigger the popup so that it’s not accessible. Make sure that the “Display Modal Popup Actions” is set to the first option. To sum it up, the modal popup markup will always exists as long as the privacy options are enabled.

    Please upgrade the theme to the latest version.

    Best regards,
    Ismael

    in reply to: Merged styles hash #1159743

    Hi,

    Thank you for the update.

    For some reason, I can’t find this issue in our channel. It’s either closed or I forgot to report it. Sorry about that. I will report the issue again now. Temporarily, you can add this filter in the functions.php file to append the current time stamp in the hash string so that the file name changes every time the merged scripts and stylesheets are regenerated.

    function avf_asset_mgr_get_file_data_mod($data, $enqueued_index, $file_type, $file_group_name, $enqueued, $conditions) {
    	$data['hash'] .= time();
    	return $data;
    }
    add_filter('avf_asset_mgr_get_file_data', 'avf_asset_mgr_get_file_data_mod', 10, 6);
    

    UPDATE: We reported the issue in our channel. We’ll notify you as soon as possible.

    Best regards,
    Ismael

    in reply to: Display of columns in responsive view #1159742

    Hi,

    Sorry for the late response. The column breakpoint can be adjusted using the following css code. This will make the column stack above each other on tablet view — same as they do on smaller screens.

    @media only screen and (max-width: 1024px) {
    .responsive #top #wrap_all .av-flex-cells .no_margin {
        display: block;
        margin: 0;
        height: auto !important;
        overflow: hidden;
        padding-left: 8% !important;
        padding-right: 8% !important;
    }
    
    .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
        margin: 0;
        margin-bottom: 20px;
        width: 100%;
    }
    }
    

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

Viewing 30 posts - 19,561 through 19,590 (of 66,696 total)