Hi Lea,

There is no setting within the theme to hide only the footer. So if it isn’t showing, then the footer widgets aren’t set up correctly, there is an error with your install, or you’ve modified the theme in some way that is preventing it from working properly.

Not knowing the details of your installation or seeing it live I can’t say what it might be for sure.

Regards,

Devin

Hi informium,

You could add in a field for it that will only appear on mobile devices. It would need to be added into the header.php in its own new div and then styled to fit into the mobile layout.

I’ll add the idea as a feature request in the Enfold feature request thread as well.

Regards,

Devin

Hi All,

No, you don’t *have* to install via FTP but it is the best way to ensure everything goes smoothly. In the video I use only free programs and the whole thing actually happens in less than 5 minutes.

The theme is a bit bigger than a lot of of basic premium themes and if you are on a budget host they may have a low php execution fail time so unzipping and installing will take longer and when it does it fails.

That is just a guess but it could explain why its failing to install. At that point its best and easiest to install via FTP. If you have no already, try just taking a look at the FTP video. I use all free to use tools in it and really walk through each step showing exactly how to do it.

If you are getting the no style.css message it means you aren’t actually uploading the actual theme file. If you downloaded the entire folder from your downloads on Themeforest you’ll a Documentation folder, license, version.txt file and then a enfold.zip folder. You may or may not see the extension but it will be a zipped file.

Its that zipped file that you want to actually upload or unzip and then upload via FTP. See the ‘Common WordPress Installation Issues’ here: http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990/support and click on the link that Envato references if you want more information on this step: http://support.envato.com/index.php?/Knowledgebase/Article/View/269

Regards,

Devin

Hi davro08,

Typically we recommend using at least 96 but generally I suggest 128mb. If you are using WooCommerce or any of the other feature filled plugins you will probably run out of usable memory at 80mb which is where users generally run into issues with the Advanced Layout Editor.

With that error message, you may have an issue with the installation. Either a corrupted file or something like it. I’d suggest re-uploading the theme files on top of themselves to overwrite everything fresh.

Have you by chance used the debug mode to add or edit content on an builder layout?

As an aside, our queue system works by oldest posts to newest so each time you self bump your post or self respond it pushes it to the end of our queue and doesn’t actually draw attention to it. I occasionally check new posts/responses for any emergencies which is why I’m responding now but generally we just go by our queue.

Regards,

Devin

Looks great Detlef! Love the custom coloring on the icon list icons :)

If you can provide a link to the site live with the code in place we can see what can be done. Generally, there is a soft limit on customization that we are allowed to do as it tends to lead to a spiral of small fixes and continued support to keep everything working cross browser, responsive and all fully compatible.

So seeing things live is the best way to at least see what can be done :)

Regards,

Devin

Hi Martin,

Things look good now when checking on your previous link. The issue with trying to adjust images with css is that its just stretching them or compressing them which in turns loses quality.

So using a good size base image and selecting the appropriate thumbnail size is best.

Regards,

Devin

Javascript should be added to the footer unless you really need it to run in the header.php file instead. If you aren’t familiar with it I would really recommend just finding a plugin that will hook into the wp_footer function or wp_head as its better coding practice.

As for private support no we don’t currently offer it at this time.

Regards,

Devin

Hi viper92664,

Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:

.header_color .avia-menu-fx {

background-color: #333;

height: 10px;

}

#top .avia-arrow-wrap {

display: none;

}

.header_color .main_menu ul:first-child >li > ul, #top .header_color .avia_mega_div > .sub-menu {

border-top-color: #333;

}

Change the color code as needed.

Regards,

Devin

Hi

You’ll need to add in a new div into the header.php file. Probably just under where the header starts:

<div id='header' class=' header_color <?php avia_is_dark_bg('header_color'); echo " ".$headerMenu; ?>'>

For the footer, it will be the same concept except in the footer.php.

Regards,

Devin

Hi robertnobel,

I’m not able to pull up your site at that url. There a couple of things to try to make sure you are at least running things as they should be by default.

First, make sure you are using Enfold version 1.7. If not, download the theme again from your downloads on Themeforest and install the files on top of themselves. See: https://vimeo.com/channels/aviathemes/67209750

Second, disable any active plugins you have installed except for WooCommerce or bbPress if you have them installed and active.

Third, make sure your wordpress install is able to use at least 128mb of memory on your server. See: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

Regards,

Devin

Its only Kriesi doing the theme development and the intention is simplicity on mobile devices. In generally multi tiered menus are poor UX anyhow since it means a users has to really dig to find something so from a front end design point of view it makes sense.

Glad you’ve found a work around for your uses for now however :)

Regards,

Devin

I’m going to close this topic as you have another one on the same issue. Please only create a single post for an issue.

Regards,

Devin

Glad you were able to get it sorted out sharonleaney :)

Let us know if you have any other questions or issues.

Regards,

Devin

Hi jklillibridge,

It isn’t an issue we have really been able to re-create. I’ve only run across it maybe five times since Enfold has been out here on the support forums but it has been solved in my encounters by upping the memory limit wordpress has access to.

In version 1.3 or 1.4 there were a few big changes to the editor to prevent issues like the above and then some additional tweaks later on but if you have some specific steps that trigger what you are describing we can definitely use them to try and find the bug/issue and then from there a fix.

Regards,

Devin