Hey thatryan!

Make sure after you’ve saved the new child them styling options (after importing) that you have all cache cleared. If the newly saved child theme stylesheet is cached or the site is simply loading from cache it would appear not to show.

If you keep having the same issue we can take a look at either the child theme (if you can post the code) or the live site where the issue is happening via provided credentials.

Best regards,
Devin

Hi!

In this case I’m not sure the plugin to scan/check for issues or potential risks has enough weight to warrant any worry.

Most scanning software will flag a few items within the theme even though they are being escaped correctly.

Either way whenever anyone reports a worry/possible issue Kriesi re-checks through the theme and the specific concerns :)

Best regards,
Devin

Hey Justin!

I tried out the site on my end with both a live device and emulators but in both cases I had no issues with the form text rendering. Do you have the exact device specs that was having issues by chance?

Best regards,
Devin

Hi mmc-werbung!

That really isn’t something we can assist with unfortunately. There are a couple of ways you can set up a multisite and it depends on how you want to set the whole thing up.

Moving over the settings is doable from within the Enfold options from the import/export options but if you want to move a database you’ll need a plugin like WP MigrateDB or WP MigrateDB PRO.

Cheers!
Devin

Hey @zmata!

What page is that on where you don’t have the button any longer? I logged into the site but see if on pages like normal.

Regards,
Devin

Hey Khaled_288!

How we fix bugs is by updating the theme. At this point, the theme works in conjunction with WordPress 4.0 and with that in mind we do advise everyone to update their theme files right along with WordPress so that plugins+theme+WordPress will sync up in compatibility.

If you have customized the theme directly, we unfortunately can *not* help you keep those customization. Theme setting configurations however will stay intact except in those areas where older functions have been replaced with the newer configuration settings.

In those cases, its normally less than 10 minutes to change over to the new styles you want. For the vast majority of our users this has had no issue. For those users who rely on their site for business it isn’t generally a problem because they have set up a development site to test upgrades on either locally or on their live server.

I don’t know what your issue actually is at this point but yes your two options at this point are to update your theme and use the new layout settings to reconfigure what you had previously or to request a refund from ThemeForest and move on.

Best regards,
Devin

Hey!

That might fix it and its worth a shot if you have a host with one-click WordPress installation capabilities.

With that said, before installing Enfold make sure you can upload images on the new installation and those standard WordPress functions are all working. Then upload the theme over FTP following the steps here: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Cheers!
Devin

Hey MeisDesign!

The Advanced LayerSlider plugin doesn’t have a fullscreen option but the theme has a fullscreen slideshow option. That is the only way I know of to get that kind of effect from the theme.

In that case, the theme only needs a really big image and it will then make it fit the browser and for whatever device the user is viewing the site with.

Best regards,
Devin

Hey ojasray!

I’m not sure what you mean. This is how I see the page live right now:

Best regards,
Devin

Hi Jason!

The text box uses the default WordPress filters which will cause issues when trying to use code. We have the code element in place that you can use instead and it doesn’t have any filters so code stays clean.

Cheers!
Devin

We really have no way of confirming purchases here on the forums unfortunately. With how popular the theme is and how many times it is downloaded and installed every day I can assure you that the zip from ThemeForest is correct.

There must be something else happening for you to be getting an empty folder. In that case the best, and I think only, option would be to contact ThemeForest directly.

Hi ivolutionconsulting!

We actually have no connection with ThemeForest to be able to see anything like that. You can try contacting Kriesi directly through the contact form here on the site and I’ll tag him here as well.

Otherwise you would need to contact ThemeForest since they handle all purchasing/accounts for the theme purchase and download.

Best regards,
Devin

Hey damian2013!

We have a video walkthrough on installing the theme over FTP which shows what should be happening with unzipping: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

If the zip is empty on your end the only resource we really have to direct you to unfortunately is ThemeForest support. We don’t have any ability to check/verify purchasers or to edit things on ThemeForest.

Cheers!
Devin

Hi!

Unfortunately the only real solution is using a smaller logo or less menu items (if you must keep the same layout). Ultimately, the layout conforms to the content *or* the content conforms to the layout.

Best regards,
Devin

Hey!

Try deactivating all active plugins and see if that helps. The css alone shouldn’t have any conflict like you are getting.

If that doesn’t work your best next step would be looking into a freelance developer to dig into customizing the mobile specific changes and what the conflict is. Support doesn’t really cover customization though we do provide it where possible and as available.

Regards,
Devin