Viewing 30 posts - 271 through 300 (of 364 total)
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  • #1081484

    Hi – I installed the plugin to upload the 4.5 enfold.zip file and it installed. Now I cant access the website at all ! I’m not a programmer and not sure how to restore the site. I have a envato token for the theme but cant access the site through logging in to the admin. I do have FTP access. an someone help me please… what I didn’t do was remove the original enfold file. Maybe I could do that via FTP and manually upload the 4.5 ?

    #1081606

    This isn’t working for me. I tried re downloading it, using the install version only and still all i get is time has expired. I need help with this problem

    #1081857

    Hi aaholguin28,

    What do you mean expired?

    Can you please attach a screenshot with the issue?

    Best regards,
    Victoria

    #1081858

    Hi Victoria – I have gotten into a mess updating the theme for http://www.crolinnhe.co.uk – this morning I renamed the theme folder and this has allowed me to access wp admin pages. I am deleting the theme “enfold”. Does the latest enfold theme require a specific version of WP ? How should I proceed ? I have an envato token for the theme
    Andy

    #1082054
    This reply has been marked as private.
    #1082163
    This reply has been marked as private.
    #1082780
    This reply has been marked as private.
    #1083254

    Hi Yigit,
    I’ve the same problems as ‘cagraphicdesign’ >>(Hi Yigit
    I installed the plugin, then went to my envato account and downloaded the enfold theme, but when I try to upload it I am getting this message:
    The link you followed has expired. I tried several time. I tried two ways
    1. I downloaded just the the theme ( (Purchase code hidden if logged out) -theme-wordpress-theme.zip)
    2. I tried again this time downloading “all files and documentation”, unzipped it and tried uploading just “enfold.zip”)<<
    Now I get the message ‘destination folder exist already. /home/public/sites/www.corlap.nl/wp-content/themes/enfold/

    Can you assist me to install.
    Thanks.

    #1083866

    Hi,

    Thank you for contacting us.

    Please login to your FTP account provided by your hosting company and browse to wp-content/themes/ and delete the “enfold” folder before trying to upload from the dashboard again :)

    Best regards,
    Vinay

    #1084244

    worked for me

    #1085313

    Hi BiancaFrankDesign,

    Great, I’m glad that you got it working :-)

    Best regards,
    Rikard

    #1086130

    Seems impossible here to find how to start a new topic. But related to the latest update, seems froogaloop is still included although it has been legacy for some time now (vimeo has introduced a new embed js). Why is it still here. It is actually causing some issues for me.

    Thanks.

    #1086442

    Hi medi-paper,

    You can open a new thread using this link or click the huge blue botton on top of the Enfold sub forum. I’m not sure I understand the problem you are having though, could you open a new thread and try to explain a bit further please?

    Best regards,
    Rikard

    #1087018

    Hi,
    I recently purchased Enfold Theme Version Number is 4.5.3. Need to create a couple of simple sliders, but LayerSlider doesn’t work at all.
    Sliders are not visible on the page. Also, changes can’t be saved.

    Please help. Thank you!

    #1087463

    Hi ilanai,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site. Also please try updating to 4.5.5: (Purchase code hidden if logged out) /#theme-update” title=”https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update”>https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update.

    Best regards,
    Rikard

    #1087766

    hello i buy the lastest version of enfold (4.5) because i want update from the version 4.2.6. I have not child theme. I’d try to sostitute the enfold folder via FTP but nothing. I also try to upload the theme with the wordpress panel but nothing. How i can upload version from 4.2 to 4.5????

    Thanks

    #1087857

    Hi liukdesign,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    #1089109

    HELP, I have updated wordpress and Angular no longer lets me upload images in portfolio, what happens? Thank you

    #1089161

    Hi @dadapaky,

    Angular theme is no longer in production. You can read more about it here – https://kriesi.at/archives/ (Purchase code hidden if logged out) -4-5-1

    If you could start a new thread under Angular sub forum, we can share the latest version of the theme with you however it is not tested with the latest version and might not be compatible as well.

    Best regards,
    Yigit

    #1089183

    Can’t you send me the latest version you did? thanks maybe the penultimate one?

    #1089187

    Hi @dadapaky,

    As i mentioned, we can. However we can only do it privately and to do so, you would need to start a new thread in – https://kriesi.at/support/forum/angular/#new-post :)
    Please do so and we will share the latest version with you. This is an Enfold thread :)

    Best regards,
    Yigit

    #1090013

    506/5000
    Hello I bought Enfold in 2017 and installed it on my site creating the child. I’ve never had any problems and I’ve always done updates. About twenty days ago I updated the latest version but I have a lot of problems with the token that I can’t validate and therefore I am not up to date with the license and this is definitely a problem for the security of the site. I have read all the guides and all the support on Envado but I can’t solve the problem. Thanks Giovanna Italy

    #1090291

    Hi SeoEtica,

    Sorry for the problem. The update to 4.5.x has to be done manually from the version 4.4.1 and below, please refer to my replies in this thread: (Purchase code hidden if logged out)(Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-1021541″ rel=”noopener” target=”_blank” rel=”nofollow”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out)(Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-1021541

    You can either update manually via FTP: (Purchase code hidden if logged out) /#theme-update” title=”https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update” rel=”nofollow”>https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update, or use a plugin to upload the theme zip file: (Purchase code hidden if logged out) -zip-file/” rel=”noopener” target=”_blank” rel=”nofollow”>https://wordpress.org/plugins/ (Purchase code hidden if logged out) -zip-file/

    If that doesn’t work then please delete the old version of the theme, then upload the new one. Make sure that you have backups of the site before you start updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1090440

    Just a quick question. Will I lose all my customisation with the manual update, including CSS styling and Quick CSS? I am using Enfold 4.2.6 (no child theme).

    • This reply was modified 2 months ago by  ax2201.
    #1090519

    Hi ax2201,

    You should not lose any of your settings, but please keep backups of the site in case something should go wrong.

    Best regards,
    Rikard

    #1091028

    I have followed your instructions but I receive an error note saying: Destination folder already exists. /home/p4tlpu4k5l5o/public_html/andrewremillard.com/wp-content/themes/enfold/

    Theme installation failed.

    What do I need to do?

    I missed the big recent update and my site is now impossible to to update.

    I installed your pluggin “adapter” so I could upload the updated theme. That was successful.
    I installed the updated theme. That was successful.

    NOW MY SITE IS DOWN COMPLETELY!!

    HELP!!

    • This reply was modified 2 months ago by  Anrp.
    • This reply was modified 2 months ago by  Anrp.
    #1091307

    Hi Anrp,

    Please try to delete the theme folder completely, then upload the new version of the theme after that.

    Best regards,
    Rikard

    #1092912

    Hello,
    I can´t update.
    Currently using Enfold Version: 4.4.1 and just bought the Version 4.5.6 (from 2019 April 18th) from themeforest.

    I get the message:
    Aktualisierung fehlgeschlagen: Download fehlgeschlagen. Es wurde keine gültige URL übermittelt.

    I also generated a new API key. More info in the private content section.

    Thanks for help,
    PP

    #1092930

    Hi Peter Panflöte

    The Enfold update from 4.4.1 to 4.5.x is not possible via the dashboard (due to some API changes from Envato some time ago).
    I suggest you update via FTP. Please follow (Purchase code hidden if logged out) -wp-dashboard-fails/#post-1022202″>the instructions I wrote down in this thread.

    Unfortunately I can’t see the private info section as I am just a participant like you.

    Cheers
    Michael

    #1092943

    Hi Michael,
    thanks for your fast reply!

    But I have to admit that I´m not familiar with FTP.

    What else can I do?
    Yours, Peter

    PS: Actually I bought Enfold because friends told me that this is for newbies and just “click and play” …

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