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  • #1036340

    PlugIn installed, newest version of Enfold (4.5) BUT:
    “Der Link, dem du gefolgt bist, ist abgelaufen.
    Bitte versuche es nochmal.”

    9 Licences and all of them with that error? On dev.-/staging.- and http://www.-Installations? (=27)
    What the hell can I do?
    Thanks!

    #1036435

    Hi,

    @webmanu Please start a new thread under Enfold sub forum and share WP admin logins so we can look into it.

    Best regards,
    Yigit

    #1036940

    Updated 10 enfold sites I’m running okay, but have problems with 2 of them while trying to validate Envato private token. Error says:

    Last time we checked the token we were not able to connected to Envato:
    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Any suggestions? Thx Jo

    #1037102

    Hi jdiehl,

    Have you tried doing it in incognito mode in the browser?

    Best regards,
    Victoria

    #1037243

    Worked immediately! Thx.

    #1037595

    Hi jdiehl,

    Glad to hear that it worked for you :)

    Best regards,
    Nikko

    #1037661

    Hello,
    i have over 50 enfold installations for my clients and just want to know whether the question has been answered if I need for every purchase a unique token or not.
    I tried it on two installations with the same token and it worked. But I’m not sure if it is the right method. Hope I don’t need different token for every themelicene!

    #1038141

    Hi NadineSchenkl,

    You need to have separate tokens for all licenses.

    Best regards,
    Victoria

    #1038488
    This reply has been marked as private.
    #1038542

    Hi there,
    Had some problems updating through Enfolds’ child admin interface…
    Attached a screen shot, any advise?
    Thanks a lot :)

    #1038781

    Are there any additional steps I should take for updating from 3.8?

    #1038858

    Hi photomaker,

    Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: (Purchase code hidden if logged out)(Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-1021541″ rel=”noopener” target=”_blank” rel=”nofollow”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out)(Purchase code hidden if logged out)(Purchase code hidden if logged out) /#post-1021541

    You can either update manually via FTP: (Purchase code hidden if logged out) /#theme-update” title=”https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update” rel=”nofollow”>https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update, or use a plugin to upload the theme zip file: (Purchase code hidden if logged out) -zip-file/” rel=”noopener” target=”_blank” rel=”nofollow”>https://wordpress.org/plugins/ (Purchase code hidden if logged out) -zip-file/

    Also please read this thread: (Purchase code hidden if logged out) -and-validating-personal-token/” rel=”noopener” target=”_blank”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out) -and-validating-personal-token/

    Best regards,
    Rikard

    #1038859

    Hi GLWebSolutions,

    Not really, but I would recommend that you update on a staging version first to see if you run into any problems.

    Best regards,
    Rikard

    #1038885
    This reply has been marked as private.
    #1039270

    I updated the theme successfully, but I have a problem with creating a new private token.
    I made one alright but the theme update panel says:

    Last time we checked the token we were not able to connected to Envato:
    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    I clicked the following rights when creating the token:

    View and search Envato sites
    View your Envato Account username
    View your email address
    View your account profile details
    Download your purchased items
    Verify purchases of your items
    List purchases you’ve made
    Verify purchases you’ve made
    View your purchases of the app creator’s items

    I would have thought that that’s enough?

    Any ideas?
    Thanks
    Andreas

    #1039272
    This reply has been marked as private.
    #1039350

    I apologize for my English,
    having read previously, I have enabled browsing incognito in Crhome, but at the end of the update I receive: “the link you have run has expired” I put in my login credentials

    Thanks in advance for your reply
    Luigi

    • This reply was modified 1 week, 2 days ago by  tluigis.
    #1039886

    Moin!

    Update auf 4.5 geht nicht:

    Themen aktualisieren ist fehlgeschlagen:

    Es wurde keine gültige URL übermittelt

    Dann:

    Theme-Installation aus Datei: (Purchase code hidden if logged out) -theme-wordpress-theme.zip
    Attention: Enfold was updated for GDPR compliance. Make sure to read more about it here
    Diese Meldung ausblenden.
    Entpacken des Pakets …

    Das Theme wird installiert …

    Der Zielordner existiert bereits. /var/www/vhosts/figa-hamburg.de/figa-hamburg.de/wp-content/themes/enfold/

    Theme-Installation fehlgeschlagen.

    Was nun?

    Gruß von der Elbe

    Werner

    Kein Programmierer!

    #1039887

    Ach ja – es geht um mehrere Websites mit Enfold

    Werner

    #1040340

    Hi @yigit and @oversberg,

    Could you clarify this with envato with the 1 private token for all customer sites?

    But i think: The better would be: every customer has their own token, with their own username, not all with my name.

    best regards,
    Susanne

    #1040426
    This reply has been marked as private.
    #1040684

    Hi,

    @salalah: That warnings stems from a different issue, completely unrelated to the token. Please refer to the following thread:

    // https://kriesi.at/support/topic/fehler-beim-update/#post-1024333

    You need to modify the enfold/framework/php/class-htmlhelper.php file around line 1571.

    Best regards,
    Ismael

    #1041237
    This reply has been marked as private.
    #1041485

    Hallo Stephan,

    Please open a new thread so that we can help you out with updating, also please include FTP login details in the new thread and verify that you have backups of the site.

    LG,
    Rikard

    #1042028

    Hello Yeet,

    I am also having the same problem. Is there any quick solution for this issue? “The link you followed has expired.”

    I have downloaded only install-able version and uploaded after I installed your recommended update zip plugin.

    Thank you for your help,

    #1042055
    This reply has been marked as private.
    #1042479
    This reply has been marked as private.
    #1042958

    landing page says: Record not found

    please help

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