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Hi,
I replied to your thread here – https://kriesi.at/support/topic/please-help-error-503-after-updating-to-version-4-5/#post-1031361. Let us continue there :)
Regards,
YigitNovember 8, 2018 at 8:18 pm in reply to: PLEASE HELP!!! Error 503 after updating to version 4.5 #1031361Hey,
I checked your pages but ALB is loading fine on my end. Could you please try checking your pages with another account and check if there is any difference? You can try using the one you created for us.
Regards,
YigitHey,
My bad, i thought CSS changes were not taking affect. There could be some sort of server side caching.
Could you please try going to Enfold theme options > Performance tab and check “Delete old CSS and JS files?” at the bottom and save to see if that makes any difference?Cheers!
YigitHi,
Issue seems to be related to Autoptimize plugin as Rikard suggested. Have you tried de-activating it to see if that helps?
If it does not, please create temporary admin logins and post them here privately so we can look into it.Best regards,
YigitHey Angiolino,
Thanks for contacting us!
Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.
It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.
Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.
If you have any other questions or issues, please login to our support forum and start a new thread under Enfold sub forum :)
Best regards,
YigitHi,
I updated your theme via FTP and activated it. It seems like you would need to reconfigure menu settings in Appearance > Menus tab.
Please review your website :)Best regards,
YigitHey!
Please try whitelisting IP in private content field and i will check the issue :)
Regards,
YigitNovember 8, 2018 at 10:18 am in reply to: Removing date from the feature image overlay in blog grid #1031153Hi,
You had 2 extra closing curly brackets in Quick CSS field. I deleted them and it worked. Please flush browser cache and review your website.
You can upload your custom fonts by referring to this post – https://kriesi.at/documentation/enfold/typography/#toggle-id-13-closed
Best regards,
YigitNovember 7, 2018 at 10:48 pm in reply to: Removing date from the feature image overlay in blog grid #1031020Hey!
It seems like you are using a caching plugin. Please make sure to flush cache.
If that too does not help, please post WP admin logins here privately so we can look into it :)Cheers!
YigitHey Eric!
Thanks for contacting us!
Please see private content field below :)
Regards,
YigitHi,
Thanks for contacting us!
Could you please try copying your custom CSS code here – http://csslint.net/ and check if there are any errors?
If that too does not help, please create temporary admin logins and post them here privately so we can look into it :)Regards,
YigitNovember 7, 2018 at 2:46 pm in reply to: error occurred while updating Enfold: Download failed. A valid URL was not pr #1030874Hey!
To update using a plugin, please refer to Mike’s post here – https://kriesi.at/support/topic/problem-with-update-enfold-4-5/#post-1025809 :)
Regards,
YigitHi,
Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.
It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.
Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitNovember 7, 2018 at 1:47 pm in reply to: Issue on one of your demos – Enfold agency one pager #1030857Hi Damian!
Thanks for the heads up! We will include the fix in Enfold 4.5.1 :)
If you have any questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Cheers!
YigitHi,
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Glad you figured it out! Let us know if you have any other questions or issues :)
Best regards,
YigitShalom,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
.woocommerce-page .button { font-size: 18px; } .woocommerce td { font-size: 16px; }Best regards,
YigitNovember 7, 2018 at 12:43 pm in reply to: Hide image, author, excerpt, and date in Post Slider #1030831Hey,
Sorry for the late reply!
Could you please post a screenshot and show the changes you would like to make so we can make sure we are on the same page? I checked your homepage however cannot see post meta.
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)Best regards,
YigitHey Will,
Thanks for contacting us!
Could you please post your purchase code here privately so we can reset your forum account? :)
Regards,
YigitHey Mira,
Thanks for contacting us!
Could you please post your purchase code here privately so we can reset your forum account? :)
Best regards,
YigitHey,
Have you referred to this post – https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow?
I checked your Google Maps API key in Enfold theme options and it seems to be validated. Please adjust the options in Performance tab as well and preferably use 1 cache plugin instead of 2.
Best regards,
YigitNovember 6, 2018 at 9:47 pm in reply to: Transfer liscense of enfold as I no longer work for the company #1030601Hi Lee,
Thanks for contacting us!
We are not able to transfer licenses as Envato/ThemeForest handles those. Could you please contact Envato support and ask if it would be possible to transfer the license?
You can give your purchase code so they can register to our support forum it is fine by us however they would not have an access to theme files, as they are on your ThemeForest account.If there is anything we can do to help, please let us know!
Best regards,
YigitHey Daniel!
Thanks for contacting us!
Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.
It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.
Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#what-is-an-envato-personal-token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
#top .fullsize .template-blog .post .entry-content-wrapper > * { float: none; }Best regards,
YigitNovember 6, 2018 at 1:17 pm in reply to: NO SCORING 100/100 Performance in PAgeSpeed and THE OTHERS #1030381 -
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