November 8, 2018 at 12:54 pm #1031214
Angiolino Di Nuccio
Hi, sorry for my English.
2 years ago I bought Enfold – Responsive Multi-Purpose Theme
6 months support (expires on 18 Apr 2017) from themeforest.net
I’m trying to install WP theme and It appears to me the window “The link is expired”
I try again to download zip file from my themeforest area but the problem still remains.
If you can help me to resolve for me and for my client.
AngiolinoNovember 8, 2018 at 2:36 pm #1031274
Thanks for contacting us!
Envato updated their API, therefore we needed to adjust auto updater function in Enfold files.
It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /# (Purchase code hidden if logged out) or alternatively, you can install this plugin – https://wordpress.org/plugins/ (Purchase code hidden if logged out) -zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.
Also, some users reported an issue validating personal token – https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /# (Purchase code hidden if logged out) -token. Our devs suspect that Envato stores cookies with login data/connection data in the browser and therefore might block requests. If that happens to be the case, please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
Auto updater should function correctly again after updating to Enfold 4.5 and inserting a valid personal token in Enfold theme options.
If you have any other questions or issues, please login to our support forum and start a new thread under Enfold sub forum :)
You must be logged in to reply to this topic.