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Hi,
Sorry for the late reply!
We have general troubleshooting instructions here – https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails- however contact form working on certain browsers and not working on others does not sound right. If you are using browser add-ons, maybe there was a conflict between Enfold’s contact form and those add-ons. Nevertheless, glad you found a solution :)
Regards,
YigitHi,
I changed your code to following one
@media only screen and (min-width: 768px) { .header_color .main_menu ul:first-child > li > a { padding-top: 15px; } .header-scrolled.header_color .main_menu ul:first-child > li > a { padding-top: 0px; } }It was in /enfold/css/custom.css file and i moved it to Quick CSS field in your child theme options.
That little jump is expected. I used top padding to smoothen it a bit. Please review your website.
Best regards,
YigitMarch 15, 2019 at 2:20 pm in reply to: Lazy Loading vs not Lazy Loading – Or Is It Something Else? #1079137Hey,
We have informed our devs regarding this issue however we do not have a solution for it yet. Ismael has provided a workaround in this thread – https://kriesi.at/support/topic/portfolio-elements-float-into-each-other/#post-1071574. Please use that code and let us know if it does not help :)
Best regards,
YigitHi,
Glad you figured it out and thanks for sharing your solution :)
Let us know if you have any other questions or issues!Best regards,
YigitMarch 14, 2019 at 10:21 pm in reply to: Content section background overlapping fullwidth easy slider #1078878March 14, 2019 at 3:29 pm in reply to: Content section background overlapping fullwidth easy slider #1078726Hi,
@Alben63 i checked your page and it seems like you have managed to create multiple white sections on your page successfully. If you need assistance, could you please start a new thread under Enfold sub forum and elaborate on the changes you would like to make?Best regards,
YigitMarch 14, 2019 at 3:24 pm in reply to: How to set Layer slider to full width will be visible on mobile #1078723Hi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitHi Martin,
Thanks for contacting us!
We would recommend Enfold theme however you would need a plugin such as this one – https://wordpress.org/plugins/wp-webinarsystem/ for such feature on your website. I made a quick search online and you can also find some premium plugins :)
I hope that helps! Let us know if you have any other questions!
Best regards,
YigitHi,
You are welcome!
Please feel free to get in touch with us in case you have any other questions :)Best regards,
YigitHi,
Thanks for contacting us!
1- Each domain requires a separate license so you would need a license for each site. You can read more about licenses here – https://themeforest.net/licenses/standard
2- Yes, updates are unlimited. You can simply generate a Personal Token on your Envato account, insert it in Enfold theme options and receive auto updates to update the theme with a single click.I hope that helps! Let us know if you have any other questions!
Regards,
YigitP.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can help. Since we have more English speaking moderators, more of us would be able to help if you would not mind posting in English :)
Hi,
Glad Jordan could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please check out Yoast post on robots.txt file – https://yoast.com/ultimate-guide-robots-txt/
Regards,
YigitHi,
Thanks for contacting us and for your kind words!
Yes, of course! Visual artist is just a demo of Enfold created in one page layout. You can use all features of Enfold theme on any demo you like :)
I hope that helps! Let us know if you have any other questions.
Best regards,
YigitHey,
Thanks for contacting us!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Regards,
YigitHey,
Thanks for contacting us!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Regards,
YigitHi,
Thanks for contacting us!
Each domains requires a new license. If you are not using your existing license on any website, you can use it on your new website, you would not need to purchase a new license :)
If you have any theme related questions or issues, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Cheers!
YigitHi Tom,
Thanks for contacting us!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Regards,
YigitHi Patrik,
Glad it did! In most cases it works correctly and we added this option for tables where this issue occurs :)
Let us know if you have any other questions or issuess!
Best regards,
YigitHey,
Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update the theme to the latest version manually.
Cheers!
YigitHi,
Sorry for the late reply.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:CSS Snippet:
#header .widget { padding: 0; height: 85px; top: 75px; }and delete following custom CSS code
@media screen and (max-width: 768px) { #custom_html-3 > div { margin-top: 45px; }}Best regards,
YigitHi,
Please edit your tables and go to Table Options tab and enable scrolling on mobile. Since your tables do not have much content there should not be much to scroll if any :)
Best regards,
YigitHi,
@inkinch please contact your hosting provider and ask them to upgrade PHP version to minimum 5.6 and preferably to 7.x.
@tontondavid813, please delete the theme and re-install it – https://kriesi.at/documentation/enfold/install-enfold-theme/#theme-install. It seems like theme folders were merged instead of being replaced and therefore there are duplicate files and that is causing the issue.Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/install-enfold-theme/#theme-install
Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitHey!
I went to Appearance > Customize > Site Identity and changed favicon there. Please review your website.
Best regards,
YigitHey Pcsanady,
Please try adding following code to Functions.php file of your child theme
function av_get_most_recent_post_title( $args ) { $args = array( 'numberposts' => '1', 'category' => 14 ); $recent_posts = wp_get_recent_posts( $args ); foreach( $recent_posts as $recent ){ echo '<span class="slider-post-title">'.$recent["post_title"]."</span>"; } wp_reset_query(); } add_shortcode( 'most_recent_post_title', 'av_get_most_recent_post_title' );and change category ID (“14” in this example) to match your category ID and use following shortcode to display the title of your most recent post in selected category
[most_recent_post_title]
Best regards,
YigitHi Pcsanady,
Could you please elaborate on the issue you are having? Screenshots and link to your pages would help :)
Best regards,
YigitMarch 13, 2019 at 12:46 pm in reply to: Layer slider doesn't show posts, may someone help me? #1078256Hi,
Are you inserting your Layerslider into your page using Advanced Layer Slider element under Media Elements tab of Advanced Layout Builder? If not, please do so and do not use shortcodes to display your slider :)
Regards,
YigitHi,
Glad we could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit -
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