Forum Replies Created

Viewing 30 posts - 12,211 through 12,240 (of 82,620 total)
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  • Hi,


    @Alben63
    i checked your page and it seems like you have managed to create multiple white sections on your page successfully. If you need assistance, could you please start a new thread under Enfold sub forum and elaborate on the changes you would like to make?

    Best regards,
    Yigit

    Hi,

    I believe this one is resolved, is that correct? :)

    Best regards,
    Yigit

    in reply to: Easy Slider + Last Post, is it possible?? #1078720

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Suche WordPress Thema für online-Video-Seminare #1078648

    Hi Martin,

    Thanks for contacting us!

    We would recommend Enfold theme however you would need a plugin such as this one – https://wordpress.org/plugins/wp-webinarsystem/ for such feature on your website. I made a quick search online and you can also find some premium plugins :)

    I hope that helps! Let us know if you have any other questions!

    Best regards,
    Yigit

    in reply to: Enfold #1078617

    Hi,

    You are welcome!
    Please feel free to get in touch with us in case you have any other questions :)

    Best regards,
    Yigit

    in reply to: Enfold #1078441

    Hi,

    Thanks for contacting us!

    1- Each domain requires a separate license so you would need a license for each site. You can read more about licenses here – https://themeforest.net/licenses/standard
    2- Yes, updates are unlimited. You can simply generate a Personal Token on your Envato account, insert it in Enfold theme options and receive auto updates to update the theme with a single click.

    I hope that helps! Let us know if you have any other questions!

    Regards,
    Yigit

    P.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can help. Since we have more English speaking moderators, more of us would be able to help if you would not mind posting in English :)

    in reply to: Padding Around Portolfio #1078439

    Hi,

    Glad Jordan could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: some issues regarding Enfold Theme #1078438

    Hi,

    Please check out Yoast post on robots.txt file – https://yoast.com/ultimate-guide-robots-txt/

    Regards,
    Yigit

    in reply to: Combination of Visual Artist with webshop #1078437

    Hi,

    Thanks for contacting us and for your kind words!

    Yes, of course! Visual artist is just a demo of Enfold created in one page layout. You can use all features of Enfold theme on any demo you like :)

    I hope that helps! Let us know if you have any other questions.

    Best regards,
    Yigit

    in reply to: Theme Purchase information #1078436

    Hey,

    Thanks for contacting us!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Regards,
    Yigit

    in reply to: Licence for Enfold Theme #1078435

    Hey,

    Thanks for contacting us!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Regards,
    Yigit

    in reply to: Websites? #1078434

    Hi,

    Thanks for contacting us!

    Each domains requires a new license. If you are not using your existing license on any website, you can use it on your new website, you would not need to purchase a new license :)

    If you have any theme related questions or issues, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Cheers!
    Yigit

    in reply to: Enfold updates #1078433

    Hi Tom,

    Thanks for contacting us!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Regards,
    Yigit

    in reply to: Problem with table #1078431

    Hi Patrik,

    Glad it did! In most cases it works correctly and we added this option for tables where this issue occurs :)

    Let us know if you have any other questions or issuess!

    Best regards,
    Yigit

    in reply to: Error after upload #1078396

    Hey,

    Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update the theme to the latest version manually.

    Cheers!
    Yigit

    in reply to: Mobile logo link not working #1078394

    Hi,

    Sorry for the late reply.
    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    #header .widget {
        padding: 0;
        height: 85px;
        top: 75px;
    }
    

    and delete following custom CSS code

    
    @media screen and (max-width: 768px) {
    #custom_html-3 > div {
        margin-top: 45px;
    }}

    Best regards,
    Yigit

    in reply to: Problem with table #1078389

    Hi,

    Please edit your tables and go to Table Options tab and enable scrolling on mobile. Since your tables do not have much content there should not be much to scroll if any :)

    Best regards,
    Yigit

    in reply to: Fatal Error #1078304

    Hi,


    @inkinch
    please contact your hosting provider and ask them to upgrade PHP version to minimum 5.6 and preferably to 7.x.


    @tontondavid813
    , please delete the theme and re-install it – https://kriesi.at/documentation/enfold/install-enfold-theme/#theme-install. It seems like theme folders were merged instead of being replaced and therefore there are duplicate files and that is causing the issue.

    Best regards,
    Yigit

    in reply to: I can not complete the installation #1078303

    Hi,

    Please refer to this post – https://kriesi.at/documentation/enfold/install-enfold-theme/#theme-install

    Best regards,
    Yigit

    in reply to: Color of the favicon #1078286

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Color of the favicon #1078273

    Hey!

    I went to Appearance > Customize > Site Identity and changed favicon there. Please review your website.

    Best regards,
    Yigit

    in reply to: Easy Slider + Last Post, is it possible?? #1078262

    Hey Pcsanady,

    Please try adding following code to Functions.php file of your child theme

    function av_get_most_recent_post_title( $args ) {
        
        $args = array( 'numberposts' => '1', 'category' => 14 );
    	$recent_posts = wp_get_recent_posts( $args );
    	foreach( $recent_posts as $recent ){
    		echo '<span class="slider-post-title">'.$recent["post_title"]."</span>";
    	}
    	wp_reset_query();
    }
    add_shortcode( 'most_recent_post_title', 'av_get_most_recent_post_title' );

    and change category ID (“14” in this example) to match your category ID and use following shortcode to display the title of your most recent post in selected category
    [most_recent_post_title]
    Best regards,
    Yigit

    in reply to: Cant Displat Post Tittle on LayerSlider #1078257

    Hi Pcsanady,

    Could you please elaborate on the issue you are having? Screenshots and link to your pages would help :)

    Best regards,
    Yigit

    in reply to: Layer slider doesn't show posts, may someone help me? #1078256

    Hi,

    Are you inserting your Layerslider into your page using Advanced Layer Slider element under Media Elements tab of Advanced Layout Builder? If not, please do so and do not use shortcodes to display your slider :)

    Regards,
    Yigit

    in reply to: Hi, i bought Enfold, but can't install it #1078253

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Theme purchase #1077481

    Hey Mark,

    Thanks for contacting us and sorry for the confusion.

    Since demo files were created using WooCommerce products, i am afraid you would need to recreate those pages and products using WP EasyCart plugin.

    If you would like to request a refund, please do so on ThemeForest. Since Enfold is being sold there, they initiate refund requests.

    Regards,
    Yigit

    in reply to: Enfoşd theme #1077476

    Merhabalar,

    Evet, ThemeForest uzerinden yapiyoruz. Genelde fiyati $39’a indirmistik onceki senelerde bu yil olursa yine o fiyata duser diye tahmin ediyorum.
    Tabiki, Kriesi ile gorusup indirim yapma durumumuz olursa haberdar ederim :)

    Best regards,
    Yigit

    Bonjour,

    I replied to your thread here – https://kriesi.at/support/topic/problem-to-create-publish-and-preview-a-page-via-enfold-theme/ :)

    Best regards,
    Yigit

    Hey,

    Thanks for contacting us!

    I looked at the source code and your current active theme does not seem to be Enfold. Please contact authors of the theme :)

    Best regards,
    Yigit

    in reply to: Expected wait time on support cases #1077298

    Hey Steffan,

    Thanks for contacting us!

    We normally reply to each thread within 24 hours however when forums are busy, it might take a bit longer.

    That being said, i found your thread and replied to it. Let us continue there :)

    Cheers!
    Yigit

Viewing 30 posts - 12,211 through 12,240 (of 82,620 total)