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  • #1077431

    Hello.

    The page this refers to is shown in the private content section of this request. The page consists of many images of individuals, with short texts after each image. Each image (person) is accessible using a grey-highlighted menu that appears after the first two short text paragraphs at page top.The menu items refer to bookmarks for each person or each page section.

    When the page loads for the first time, all the images do not load right away. However, the result is that if a user first calls up the page and then uses the menu to reach a person whose image is towards the page bottom, the auto scroll takes the person to the wrong place. This is especially apparent if the user uses a smartphone to visit the page. AFTER that first try, however, all the grey-highlighted menu links work fine: the user always gets to the right place.

    Is there a way to solve this? We had thought of loading the page to reach a bookmark at the bottom, but then the user would have to scroll up to the top. A page refresh (code) won’t solve this, it seems.

    We’d welcome your thoughts.

    Thank you.

    Cliff Brody

    #1079137

    Hey,

    We have informed our devs regarding this issue however we do not have a solution for it yet. Ismael has provided a workaround in this thread – https://kriesi.at/support/topic/ (Purchase code hidden if logged out) -other/#post-1071574. Please use that code and let us know if it does not help :)

    Best regards,
    Yigit

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