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Hi,
Glad we could help! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
It seems like issue was not reported. We will report it to our devs. For the time being, please add following code to bottom of Functions.php file in Appearance > Editor
add_filter('avia_social_share_title','av_translate_social_share_title'); function av_translate_social_share_title() { if (get_locale() == 'de_DE') { return "Share this entry text in German"; } }Please make sure to change language code ‘de_DE’ to match your language
Best regards,
YigitHey,
We will report the issue to our devs. For the time being, please add following code to bottom of Functions.php file in Appearance > Editor
add_filter('avia_social_share_title','av_translate_social_share_title'); function av_translate_social_share_title() { if (get_locale() == 'da_DK') { return "Share this entry in Danish"; } }Best regards,
YigitHi,
Thanks for contacting us!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and a Personal Token. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Regards,
YigitMay 9, 2019 at 1:01 pm in reply to: Achievability of certain requirements with Enfold possible? #1098910Hi,
That really depends on the freelancer. More experienced developer would cost more but would take less time to finish and less experienced one would be cheaper but would take a bit more time.
Cheers!
YigitHi Clarenbach,
Thanks for contacting us!
That usually happens when you have an error in your custom CSS code. Please make sure that is not the case. This website could be helpful – http://csslint.net/
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Regards,
YigitHey Alfred,
Thanks for contacting us!
We sell premium WordPress theme Enfold – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi and provide support to our users and do not provide such custom services.
Please consider to hire a freelance developer by filling the form here – https://kriesi.at/contact/customization
Regards,
YigitHey Brian,
Thanks for contacting us!
You can find legal and contact information here – https://kriesi.at/legal-information
We have deleted your account attached to your email. In case you would like to register to our support forum in future, you can simply use the same purchase code you used for that account.
Regards,
YigitHey Chris,
Thanks for contacting us!
We will forward your idea to the author of the post and if interested, he’ll update it :)
Thanks again!
Cheers!
YigitHey!
@nationalintel – I replied to your thread here – https://kriesi.at/support/topic/virus-in-enfold-with-avia-layout-framework/
Let us continue there.Regards,
YigitHey,
I replied to your thread here – https://kriesi.at/support/topic/virus-in-enfold-with-avia-layout-framework/. Let us continue there.
Also, please stop spamming with false accusation.
Best regards,
YigitHi,
First of all, please calm down :)
We make sure Enfold is as secure as possible. Since none of other users reported such issue, i believe you are misidentifying the issue.
Could you please elaborate on the issue you are having? Do sections disappear when you update the page?
Also, login credentials you shared are not working. Please check them once again.
Edit: I attached a screenshot in private content field to show how your page looks on my end
Regards,
Yigit-
This reply was modified 5 years, 11 months ago by
Yigit.
Hi,
@ComAround_Therese Thanks for your contribution. We will be updating the file in upcoming Enfold version :)Best regards,
YigitHey,
Thanks for contacting us!
Unfortunately such customization would be out of the scope of our support as it would require major modification on testimonials element. Please consider to hire a freelance developer for such task.
Best regards,
YigitHey Richard,
Thanks for contacting us!
They are using our Enfold theme. You can purchase it here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi
Let us know if you have any other questions! :)
Cheers!
YigitMay 2, 2019 at 6:01 pm in reply to: Latest Enfold theme and will installing it override SeedProd maintenance page #1096538Hi,
Thanks for contacting us!
You can simply go to Downloads page on your ThemeForest profile and download the latest version of the theme.
No, your plugin would display the custom maintenance page you created until you disable it :)
Let us know if you have any other questions!
Cheers!
YigitHi Michael,
Alright!
If you would like to keep the information on your other account, we can simply keep it. We do not delete accounts unless users request it.
If you decide to use your other license on a website and to give that purchase code to one of your clients, then we are going to need to delete the account to free the purchase code :)And thanks for your kind words! We always appreciate loyal Enfold users and try to improve the theme with each update to show our appreciation :)
Best regards,
YigitHi,
You can register to our support forum here – and then start a new thread under Enfold sub forum.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)
If you already opened these threads on another account, please share the links here so we can look into it. We are not able to find threads from post ID’s unfortunately.
Best regards,
YigitHi,
@mynick You are definitely on the right track, your website looks great!
Best regards,
YigitHi,
Please use following code for avia.js file
function wp_change_aviajs() { wp_dequeue_script( ‘avia-default’ ); wp_enqueue_script( ‘avia-default-child’, get_stylesheet_directory_uri().’/js/avia.js’, array(‘jquery’), 2, true ); } add_action( ‘wp_print_scripts’, ‘wp_change_aviajs’, 100 );Best regards,
YigitHi,
Sure! You can start new threads here – https://kriesi.at/support/forum/enfold/#new-post
Best regards,
YigitHi,
Thanks for contacting us!
You can login on ThemeForest with the account you used to purchase the theme and then go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to renew your support.
Unfortunately we are not proving VIP support however if your case is urgent, please write “urgent” in your thread title so we will try to reply as soon as we can. Please also make sure to elaborate on the issue so we can make sure we are on the same page :)
Regards,
YigitHey!
Could you please start a thread under Enfold sub forum, elaborate on the issue you are having and attach WP admin logins in private content field so we can look into it? :)
Best regards,
YigitHi,
We are only able to make discount on the theme for all and as mentioned we are planning to do that next week. Please consider subscribing to our newsletter – https://kriesi.at/newsletter to be informed :)
Best regards,
YigitMay 1, 2019 at 10:29 am in reply to: Fatal error when trying to activate freshly uploaded enfold #1096113Hi,
Could you please create temporary WP admin logins and post them here privately so we can look into it?
Best regards,
YigitHi,
Your account is not deleted however it does not match with email you shared. I attached correct email address in private content field.
Please try setting up a new password here – https://kriesi.at/support/register/?action=lost_pw
If you would like us to edit your old account and update your email, we can simply delete your new account “blaircomm1” and use your new email on your old account :)
Best regards,
YigitHi,
Could you please post FTP logins here privately so we can look into it?
Cheers!
YigitHey Mauro,
Enfold is $59 – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi. We will probably make a discount next week so please keep an eye on that if the 3rd option turns out to be the only option :)
Regards,
Yigit -
This reply was modified 5 years, 11 months ago by
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