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  • May 16, 2019 at 2:11 am #1101201

    Ullrich Schade

    Bought Enfold. Been trying to register on forum and used my purchase code which it accepted. Took me forever to find the purchase code (stupid me). Then after submitting it, your site promised to send me an email. NO EMAIL. Tried the forgot my PW, and used my email and it promised to send me a link to get a new PW. NO EMAIL. PLEASE HELP, AS YOUR LATEST VERSION OF ENFOLD HAS SOME QUIRKY PROBLEMS AND I NEED HELP. MY CLIENT IS GETTING VERY ANNOYED AND I NEED TO SOLVE THE PROBLEM ASAP.

    May 16, 2019 at 12:55 pm #1101414

    Yigit
    Moderator

    Hey,

    Thanks for contacting us!

    I reset your forum account. Please find your login credentials in private content field below :)

    That issue usually occurs when there is broken HTML on your page. We would like to check it so please login to our support forum and start a new thread under Enfold sub forum and attach admin logins in private content field. You can use (Email address hidden if logged out) but please attach logins in your post so any available moderator can look into it :)

    Best regards,
    Yigit

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