Hi,

I edited your slide and deleted http://
from “Mobile Fallback Image Link” field and i think that helped. Please review your website :)

Best regards,
Yigit

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/image/#remove-image-alt-title-on-hover

Best regards,
Yigit

Hi Rana,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

That is actually expected behaviour if you chose “User must accept and must opt in, only essential cookies selected”. Until cookies are accepted, no cookies are stored, including WooCommerce cookies for cart.

That being said, some users said that “essential cookies can be stored without user consent” so we added a new option “Accept essential cookies on pageload, user must opt in for other cookies” which will be available in upcoming version :)

Best regards,
Yigit

Hey Joachim,

Thanks for contacting us!

You can use the same license on your live server and local installations :)

Let us know if you have any other questions!

Cheers!
Yigit

Hey Doris!

Nice to e-meet you too!

You can post your proposal here and we will forward it to Kriesi. You can attach it in private content field, if you would like to keep it private :)

Regards,
Yigit

Hi,

That should not happen on clean installations so i was thinking maybe it is an issue related to your database because it is weird that only you have that issue on your installations while other users do not.

Glad it helped. Let us know if you have any other questions or issues.

Regards,
Yigit

Hi Raphael,

Thanks for contacting us!

By license key do you mean purchase code? If so, please see:

Or do you mean API key to update the theme? And if so, Envato has replaced API keys with Personal Tokens and we have implemented those changes in Enfold 4.5. If you are using an Enfold version older than 4.5, you are going to need to manually update the theme via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp.
Then you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to generate Personal Token and insert it in Enfold theme options to receive auto updates.

If neither, please elaborate :)

Best regards,
Yigit

Hi,

I tried on live server as well and worked as well. Attached in private content field.

Have you tried deleting cache files via FTP?

Best regards,
Yigit

Hey Paolo,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Yigit

Hi

You are welcome, Peter. Glad we could help!
Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hi,

I checked your website and it looks fine on my end. Attached a screenshot in private content field. Could you please post screenshots as well and show the issue? :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Please update Enfold to the latest version 4.7.2 – https://kriesi.at/documentation/enfold/theme-update/ and that should fix the issue :)

Regards,
Yigit

Hey,

Lets move to the next – How to inform users about cookies which come from plugins
As far as i know there is a section to do so called Additional Custom Cookies

No, it is not to inform users about cookies and not used for your custom cookies tab. This is to create new cookies for plugins. I am pretty sure that is not what you need and you are asking about it because you misunderstand what it does. Please see my explanation to #3 here – https://kriesi.at/support/topic/is-enfold-gdpr-ready-and-does-the-cookie-modal-work/#post-1172829 and here – https://kriesi.at/support/topic/no-custom-cookies-displayed/#post-1170672 once again.

If you explain us what you are expecting it to do, i think we could help you better.

No, it is not necessary, you can simply copy the links from Youtube and insert it in your content.

How can i make it having a linebreak?

You can add <br> tag to add a line break. Here is an example

function my_custom_privacy_cookie_infos( $infos, $av_privacy_object )
{
	$user = get_current_user_id();	
	$infos['wp-settings-time-' . $user ] = __( 'A WP settings <br> time cookie', 'avia_framework' );
	return $infos;
}
add_filter( 'avf_privacy_cookie_infos', 'my_custom_privacy_cookie_infos', 10, 2 );

Cheers!
Yigit

Hey,

You are welcome, glad we could help!
Let us know if you have any other questions or issues :)

Regards,
Yigit