Forum Replies Created

Viewing 30 posts - 9,391 through 9,420 (of 82,585 total)
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  • in reply to: 500 error on dashboard #1186072

    Hi,

    Plugin page loads fine on my end but I am not able to edit frontpage as well. Could we try de-activating all active plugins for testing purposes?

    Best regards,
    Yigit

    in reply to: Enfold is blocking acces to wp-admin after migration #1186057

    Hi,

    Glad you figured it out! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Registration #1186055

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Images rotate in mobile view on small mobiles #1186044

    Hi Mathilde,

    Thanks for contacting us!

    1- Have you changed the rotation of your image after uploading it to WordPress? Please try uploading your image in correct orientation.

    2- Could you please point out the blue lines you could not remove? I checked your accordion element however there is no blue line on my end.

    Your website looks great by the way!

    Best regards,
    Yigit

    in reply to: Registration #1186036

    Hi!

    Post meta field was limited to 40%, I added following code to Quick CSS in Enfold theme options > General Styling

    #top .fullsize .template-blog .post .entry-content-wrapper > * {
        max-width: 100%;
    }

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Instagram in cookie modal window/Cookie notice #1186020

    Hey,

    Thanks for contacting us!

    We will forward your message to our devs. Please kindly wait to hear from us :)

    Best regards,
    Yigit

    in reply to: Where is a complete list of available Enfold Shortcodes #1186017

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: 500 error on dashboard #1186008

    Hi,

    I just logged in and activated Enfold however both front and backend loads fine on my end.
    Could you please flush browser cache and review your website? :)

    Best regards,
    Yigit

    in reply to: Set all accordion open ? #1186002

    Hi,

    Please try adding following code to bottom of functions.php file in Appearance > Editor

    function add_custom_script(){
    ?>
    <script>
    jQuery(window).load(function(){
    jQuery("p.toggler").trigger('click');
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'add_custom_script');

    Best regards,
    Yigit

    • This reply was modified 5 years, 2 months ago by Yigit.
    in reply to: Reduce space under searchbar #1186001

    Hi Alex!

    You can replace your code with following to make sure it only affects your section on homepage

    .home #after_section_1 .container .content{
    padding-bottom:0px!important;
    }

    Cheers!
    Yigit

    Hi,

    Thanks for contacting us!

    Please refer to this post if you need to add it to Head section – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section and refer to this one – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-footer-section if you need to add it to footer section :)

    Best regards,
    Yigit

    in reply to: Layerslider deactivation #1185998

    Hi,

    Thanks for contacting us!

    You can simply go to Enfold theme options > Layout Builder > Integrated (Bundled) LayerSlider Plugin and deactivate it.

    Only Advanced LayerSlider element uses LayerSlider so it would not affect your Easy Sliders :)

    Cheers!
    Yigit

    in reply to: Icon does not display #1185986

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: theme instalation #1185983

    Hi,

    Thanks for contacting us!

    Please contact your hosting provider and ask them to increase values as following

    upload_max_filesize = 128M
    post_max_size = 128M
    max_execution_time = 300

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Best regards,
    Yigit

    in reply to: Registration #1185982

    Hey,

    Thanks for contacting us!

    We have reset your forum account. Please see private content field for your credentials :)

    After logging in, could you please create temporary admin logins and post them here privately so we can look into it? :)

    Cheers!
    Yigit

    Hi Sabine,

    Perfect! I do not think it should be necessary but if you have a chance, please check. I took the dimensions from Safari’s responsive mode and it shows iPad Pro’s landscape size as 1366px. If it does not work, you may need to increase the value in following line

    and (max-height: 1366px) {

    Best regards,
    Yigit

    in reply to: Hide post_type condition_group from all categories #1185670

    Hi,

    Our devs said

    We changed queries in ALB elements to get_posts as WPML did not hook into get_post(). So it should be possible to hook into a standard WP filter before the query and exclude post types.

    Also, they said that if your current workaround does not break other things, that it is worth to use it as a simple workaround :)

    Regards,
    Yigit

    Hey,

    Are you using 10.5 inch version or 12.9 inch version of iPad Pro? If 10.5, updating the code to following should help

    @media only screen 
      and (min-width: 834px) 
      and (max-height: 1366px) {
        .ipad-pro-fix {
            background-attachment: scroll !important;
        }
    }

    Regards,
    Yigit

    in reply to: Enfold Theme #1185633

    Hallo,

    Thanks for contacting us!

    You can login on ThemeForest with the account you used when purchasing licenses and go to – https://themeforest.net/downloads to find your licenses where your purchase code is written.

    If you have 2 licenses and only using 1, you do not need to purchase another license for your 2nd website. But please make sure you have both purchases in your account.

    I hope that helps! Let us know if you have any other questions :)

    Regards,
    Yigit

    in reply to: Help Accessing Support! #1185630

    Hi,

    Thanks for contacting us!

    We have updated email address to the one i attached in private content field. Please try to reset your password now :)

    Best regards,
    Yigit

    in reply to: API keys and More #1185628

    Hi,

    Thanks for contacting us!

    Yes, when you purchase a license you get lifetime updates. Enfold versions older than 4.5 needs to be updated manually via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp after that you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive future updates.

    I am not sure if i understood your question about other licenses though. Could you please elaborate? :)

    Regards,
    Yigit

    in reply to: Urgent: Transparent contacts in the footer #1185622

    Hi,

    1- Please download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/ and after activating go to Enfold child theme options > Import & Export and import parent theme settings. You may need to save theme options to make sure styles are loaded correctly.
    2- Copy /enfold/js/shortcodes.js file and paste it into /enfold-child/js/ folder
    3- Add following code to functions.php file of your child theme

    function wp_change_shortcodesjs() {
       wp_dequeue_script( 'avia-shortcodes' );
       wp_enqueue_script( 'avia-shortcodes-child', get_stylesheet_directory_uri().'/js/shortcodes.js', array('jquery'), 2, true );
    }
    add_action( 'wp_print_scripts', 'wp_change_shortcodesjs', 100 );

    4- Open shortcodes.js file on your child theme and find

    $('.av-animated-generic', container).avia_waypoints({ offset: '95%'});

    and change it to following

    $('.av-animated-generic', container).avia_waypoints({ offset: '100%'});

    Content is animated when in viewport and since your content is at the very bottom of your page, increasing offset number should help :)

    Best regards,
    Yigit

    in reply to: Colors of parent menu link and submenus items #1185614

    Hey zizibe1,

    Thanks for contacting us!

    I added following custom CSS code to bottom of Quick CSS field

    #top #header .av-main-nav > li#menu-item-5600:hover > a .avia-menu-text {
        color: #000000;
    }
    #top .header_color .main_menu .menu ul .current-menu-item > a { 
        color: #039934; 
    } 
    #top .header_color .main_menu .menu ul .current-menu-item > a:hover { 
        color: #006F00 !important; 
    } 

    Also adjusted 2 selectors in your existing code.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Header #1185597

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    #header_main_alternate {
        border: none;
    }
    
    

    Best regards,
    Yigit

    Hi Sabine,

    Unfortunately I do not have an iPad Pro, therefore i am not able to test on actual device but could you please try changing custom CSS to following one

    @media only screen 
      and (min-width: 1024px) 
      and (max-height: 1366px) {
        .ipad-pro-fix {
            background-attachment: scroll !important;
        }
    }

    Orientation was defined as landscape in previous code, maybe that is why portrait mode did not work. Could you please try this one and let us know? :)

    Best regards,
    Yigit

    in reply to: License Key for Layer Slider #1185354

    Hi,

    You are currently using full links. Please go to Appearance > Menus and only insert anchor link as URL – https://kriesi.at/documentation/enfold/menu/#toggle-id-138 :)

    Best regards,
    Yigit

    in reply to: Icon does not display #1185352

    Hi,

    I went to Appearance > Widgets > Footer 1 Widget area and replaced your Text widget with Custom HTML widget. Please review your website :)

    Best regards,
    Yigit

    in reply to: Facebook icon #1185349

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Icon does not display #1185320

    Hi,

    1- For custom codes it is always better to use Custom HTML widget and use Text widget only for text.

    2- Sure, we can do that :)

    Best regards,
    Yigit

    in reply to: Where to find previous versions of Enfold Theme? #1185318

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 30 posts - 9,391 through 9,420 (of 82,585 total)