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Viewing 30 posts - 9,301 through 9,330 (of 82,620 total)
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  • in reply to: CSS changes in the mobile menu #1188503

    Hi,

    Please create temporary admin logins and post them here privately.

    Regards,
    Yigit

    in reply to: WordPress problems – can't load my pages anymore. #1188495

    Hi Leon,

    I deactivated “ShortPixel Image Optimizer” plugin and it helped.
    I tried to reproduce the issue on my local installation however I am able to edit pages when plugin is active. There could be a conflict with another plugin on your installation.

    I did not want to de-activate all plugins without asking. You can try de-activating all active plugins except for ShortPixel and check if page loads. If it does, you can try activating plugins one by one to find the culprit :)

    Best regards,
    Yigit

    in reply to: CSS changes in the mobile menu #1188493

    Hi,

    Please go to Enfold theme options > Main Menu > Burger/Mobile Menu > Menu Overlay Style and choose “Sidebar Flyout Menu (classic)” and then add following code to Quick CSS

    .av-burger-overlay li.menu-item-24 a {
        border-left: 8px solid #F7A713!important;
    }
    .av-burger-overlay li.menu-item-10 a {
        border-left: 8px #2D509F solid;
    }
    .av-burger-overlay li.menu-item-11 a {
        border-left: 8px #F4E600 solid;
    }
    .av-burger-overlay li.menu-item-12 a {
        border-left: 8px #E6341F solid;
    }
    .av-burger-overlay li.menu-item-16 a {
        border-left: 8px #F7A713 solid;
    }
    .av-burger-overlay li.menu-item-13 a {
        border-left: 8px #2D509F solid;
    }
    .av-burger-overlay li.menu-item-14 a {
        border-left: 8px #F4E600 solid;
    }
    .av-burger-overlay li.menu-item-15 a {
        border-left: 8px #E6341F solid;
    }

    Best regards,
    Yigit

    Hey Barb!

    Sorry for the late reply!

    I tried to login however logins credentials did not work for me. Could you please check them once again?

    Are you using any custom HTML on your page?

    We would like to enable shortcode parser – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#shortcode-parser and update the page with auto repair function enabled. That should fix shortcode errors if you have any on your page.

    Best regards,
    Yigit

    in reply to: Enfold Theme – Missing Testimonials #1188486

    Hey,

    Enfold does not add “Testimonials” tab to WP dashboard. If that is what you meant, you might have been using a plugin. You can find Testimonials element in Content Elements tab of Advanced Layout Builder. Updating the theme would bring it back if it is missing there :)

    Regards,
    Yigit

    in reply to: I can't set a link at a hotspot #1188482

    Hi,

    Happens to the best of us :)

    You are welcome, Stefan!

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Enfold Theme – Missing Testimonials #1188480

    Hey Mark,

    Thanks for contacting us!

    There is no free version of the theme so if you think the person who setup the site does not have a license, they might have used pirated version. Pirated versions are usually modified and that might be the reason why you are missing Testimonials element.

    You would not need to re-create the website when you update the theme. I have updated way older versions and did not have any issues.

    After you purchase a license, you can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum whenever you have a question or an issue.

    You can refer to this post – https://kriesi.at/documentation/enfold/footer/#copyrights-info to delete Kriesi backlink.

    Let us know if you have any other questions :)

    Cheers!
    Yigit

    in reply to: Strange problem with anchor Links in Sub-Menu #1188477

    Hi,

    I tried clicking both items in your sub menu element couple of times however URL does not change for me. If possible, could you please create a screencast of the issue and share it with us so we can make sure that we are on the same page?
    You can upload your screencast on Dropbox public folder and post the link here :)

    Cheers!
    Yigit

    in reply to: Creating a hyperlink in footer #1188476

    Hey,

    You had a little typo error in your Quick CSS field which was stopping the code from executing. I fixed it. Please review your website :)

    Best regards,
    Yigit

    in reply to: Strange problem with anchor Links in Sub-Menu #1188473

    Hey,

    Thanks for contacting us!

    Could you please check login link once again? I tried default login links however they did not work either :)

    Best regards,
    Yigit

    in reply to: Nelson Plastics #1188472

    Hi Mohan,

    Sorry for the late reply!

    1- You are currently using 2 cache plugins. We would recommend you to use 1 instead. After making changes on your website, please clear cache as well.

    2- I could only reproduce the issue on Safari so I added following code to bottom of Quick CSS

    .avia_desktop.avia-safari.avia_transform .avia-gallery-animate .avia-gallery-thumb img {
    opacity: 1;
    -webkit-transform: scale(1);
    transform: scale(1);
    }

    I believe this issue is related to one of the plugins you are using.

    Best regards,
    Yigit

    • This reply was modified 5 years, 12 months ago by Yigit.
    in reply to: Enfold Not Recognizing there are Updates to Theme #1188469

    Hi,

    Sorry for the late reply!

    You can download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/ :)

    Best regards,
    Yigit

    in reply to: White page after update #1188466

    Hi,

    You are welcome, Dirk. Glad we could help :)

    Let us know if you have any other questions or issue and enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Creating a hyperlink in footer #1188465

    Hi,

    Please temporarily disable CSS minifying feature in your cache plugin, flush cache, refresh your page a few times. After it takes affect, you can enable minifying feature again.

    If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: After convert post to page, content unable to change #1188464

    Hey Vini,

    Thanks for contacting us and sorry for the late reply!

    I honestly do not have any experience with mentioned plugin however could you please try going to Enfold theme options and choose “classic WP editor” as your editor instead of Block Editor and also enable debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode then try once again and check if that helps?

    If it does not, please point out an example page so we can look further into it :)

    Best regards,
    Yigit

    in reply to: I can't set a link at a hotspot #1188461

    Hey,

    Thanks for contacting us!

    Please edit your Hotspot tooltip and scroll down to find link options. I attached a screenshot in private content field below :)

    Best regards,
    Yigit

    in reply to: Creating a hyperlink in footer #1188459

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    #footer #text-7 a:hover {
        color: #dddddd;
    }
    #footer #text-7 a {
        color: #dddddd;
    }
    
    

    Best regards,
    Yigit

    in reply to: White page after update #1188458

    Hi Dirk,

    I updated WordPress to the latest version and deleted older versions of Enfold. Please review your website :)

    Cheers!
    Yigit

    in reply to: Changing Top Nav bar link link hover font colors #1188452

    Hey,

    Thanks for contacting us!

    1- Please go to Enfold theme options > Advanced Styling and edit “Main menu links”. You can add the element twice and check “hover state” option.

    2- You can add following code to Quick CSS in Enfold theme options > General Styling and adjust the value as needed

    .responsive .container.av-logo-container {
        width: 990px;
    }

    Best regards,
    Yigit

    in reply to: Changing Top Nav bar link link hover font colors #1188451

    Hey,

    Thanks for contacting us!

    1- Please go to Enfold theme options > Advanced Styling and edit “Main menu links”. You can add the element twice and check “hover state” option.

    2- You can add following code to Quick CSS in Enfold theme options > General Styling and adjust the value as needed

    .responsive .container.av-logo-container {
        width: 990px;
    }

    Best regards,
    Yigit

    in reply to: Layerslider demo's are not imported #1188449

    Hey,

    Thanks for contacting us and sorry for the late reply!

    Could you please refer to this post – https://kriesi.at/documentation/enfold/advanced-layerslider/#-manually-importing-missing-layerslider-images-of-the-old-demo-slides- and manually import the demos?

    Best regards,
    Yigit

    in reply to: White page after update #1188447

    Hi Dirk,

    Could you please create temporary admin logins and post them here privately as well?

    Best regards,
    Yigit

    in reply to: Remove full width slider fade in #1188445

    Hi,

    Please try adding following code to Quick CSS in Enfold theme options > General Styling

    .js_active .avia-slideshow li:first-child {
        transition: none 0s ease 0s !important;
        transform: translateZ(0px) !important;
    }

    Best regards,
    Yigit

    in reply to: Cookie issue with EDD shoping card #1188441

    Hey,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it?

    Best regards,
    Yigit

    in reply to: WordPress problems – can't load my pages anymore. #1188438

    Hi,

    You are currently using an older version of Enfold. Please update it to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/
    I noticed you have API key in Enfold theme options for update however Envato API was updated and API keys are replaced with Personal Tokens. Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a Personal Token and insert it in Enfold theme options to receive future updates.

    If you still have the issues after updating the theme, please let us know :)

    Best regards,
    Yigit

    in reply to: advanced layer responsive #1188431

    Hi,

    Sorry for the late reply!

    Yes, please. You could also try entering values using % instead of px and that might help with your existing sliders as well.

    Best regards,
    Yigit

    in reply to: Safari animation issue with Enfold #1188429

    Hi,

    Thanks for contacting us and sorry for the late reply!

    I am able to reproduce the issue on your website however not on my local installation. Could you please update Enfold to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/ and create temporary admin logins and post them here privately if updating the theme does not help? :)

    Best regards,
    Yigit

    in reply to: WordPress problems – can't load my pages anymore. #1188426

    Hey,

    Thanks for contacting us!

    Could you please post FTP logins here privately so we can enable debugging mode and look into it?

    Best regards,
    Yigit

    Hi,

    Thanks for contacting us!

    Please follow following instructions:
    1- If you are not using a child theme, please download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/ and activate it. After activating you can go to Enfold child theme options > Import & Export tab and import parent theme settings. You may need to save Enfold child theme options after successfully importing parent theme settings.
    2- Add this code to bottom of functions.php file of your child theme – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
    3- Go to /enfold/config-templatebuilder/avia-shortcodes/slideshow/ and copy slideshow.php file to your child theme inside /enfold-child/shortcodes/ folder
    4- Replace the content of slideshow.php file in your child theme with this one – https://pastebin.com/wd8udiwp

    After applying these changes, lightbox option should be pre-selected in sliders you are going to create. You may still need to go to element options and save and update the page :)

    Best regards,
    Yigit

    in reply to: About refund #1188420

    Hey,

    Thanks for contacting us and for sharing the details. We will forward your message to Kriesi.

    Regards,
    Yigit

Viewing 30 posts - 9,301 through 9,330 (of 82,620 total)