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Hi,
@ckerr44 your case is actually different. Please refer to this post – https://kriesi.at/support/topic/dynamic_avia-making-way-too-many-calls/#post-1182734. If you need assistance with this, please start a thread after error log has cleared so we can look into it :)Best regards,
YigitHi,
I deleted the theme and re-installed it and that helped. Please review your website :)
Best regards,
YigitHi,
@ckerr44 Your website do not load on my end due to database error. Please try disabling file merging in Enfold theme options > Performance tab.If you would like us to look further into it, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.
Best regards,
YigitHi,
Glad Mike could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHey Walter,
Thanks for contacting us!
Yes, once you switch from default editor to Advanced Layout Builder, your content should show up inside Text Block element. You can simply add new elements to your page and correct the layout.
No, there is no special steps you would need to take. We would recommend you to create a testing environment and switch to Enfold there, then you can migrate your site from testing to your live server :)
I hope that helps! Let us know if you have any other questions!
Regards,
YigitHi Susanne,
I just checked your website however load more button works fine on my end. I attached a screenshot in private content field below.
Have you figured it out already?Regards,
YigitHey,
Thanks for contacting us and sorry for the late reply!
I tried logging in to your site however I am getting “Unknown username. Check again or try your email address.” error. Could you please check login credentials once again?
Best regards,
YigitHi,
Thanks for your suggestion!
We will discuss this in our internal channel and post in https://kriesi.at/support/topic/please-contribute-and-translate-enfold/ in case we look for forming translation contributors team.
We usually have beta versions before stable releases. We can share them with you which would have new strings included and you could contribute translations if that sounds good to you :)
Best regards,
YigitHey Ben,
Thanks for contacting us!
Could you please post FTP and WP admin logins here privately so we can look into it? :)
Best regards,
YigitHi,
Thanks for contacting us!
Please go to Appearance > Widgets and edit Footer widget columns :)
Best regards,
YigitHi,
No worries at all! We are here to help you solve the issue :)
Do you flush browser cache on your tablet? Since I do not have an actual tablet, I am trying to resize browser window and can see font sizes are changing. I will ask my teammates to check your website on tablet. Please kindly wait to hear from us :)
Best regards,
YigitHi,
I simply purged cache on all pages using button shown in screenshot I attached in private content field.
After making changes, please purge cache using that button and check if anything is broken on frontend :)
Best regards,
YigitHi,
If you are not going to be using Google reCaptcha, nothing to worry about cookie modal window either. Enfold numeric captcha displays a simple math question.
I have been telling that Additional Custom Cookies are for 3rd party plugins.
Let us get back to the issue at hand. Has setting “from” address helped with your spam issue?
Best regards,
YigitHi,
I simply flushed cache and that seemed to help. Your page is loading fine on my end now. Attached a screenshot in private content field.
Could you please flush browser cache and review your website? :)Best regards,
YigitHi @Pixelfoundry,
I checked your website. I updated Enfold and WooCommerce plugins however that did not help. I tried switching theme to a default one but issue is still there – https://imgur.com/a/A2yGbQN. This does not seem like theme related issue. Please contact plugin authors and inform them about the issue.
Best regards,
YigitHi,
Yes, I edited the slider at very top in your test page. I just edited your 2nd slider as well. Could you please check once again?
You chose to hide 2nd slider on desktop and display it on mobile however font sizes were not defined for it.
Best regards,
YigitHi,
Thanks for the logins however I am not able to access WP dashboard. Could you please edit the user and switch user role to Administrator?
Best regards,
YigitHi Orit,
Great, glad it is working fine now!
I believe lightbox issue was related to cache as images on your website do not open in lightbox on my end. I tested the image in following link.
Could you please check once again and confirm? :)
Best regards,
YigitHi,
No, Enfold does not provide wrong language files. German and German formal are two different language files. As I have mentioned before, our users contribute translations. While contributed German language files are almost 100% translated, contributed German formal is translated about 50%.
You can use this plugin – https://wordpress.org/plugins/loco-translate/ and translate untranslated strings as needed.
Regards,
YigitHi,
You can use (Email address hidden if logged out) but please post logins here privately so any available moderator can look into it :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi,
Exactly – https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts :)
You are welcome!
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi,
I see that you have updated the theme to the latest version.
I checked your element on Edge on mac and it works fine on my end. Could you please check and confirm?I noticed some lines on hover. You can remove them by adding following code to Quick CSS in Enfold theme options > General Styling
.avia-icongrid-borders-between li .avia-icongrid-wrapper:before { box-shadow: none; }Best regards,
YigitHi,
Could you please post temporary admin logins here privately so we can look into it? Also can we try de-activating all active plugins for testing purposes? In console I am seeing JS error related to “eu-cookie-law”
Best regards,
YigitHi,
You are welcome, Btina! Let us know if you have any other questions or issues and enjoy the rest of your day :)
Best regards,
YigitHey,
I shared this thread with our devs as well.
Let us continue here – https://kriesi.at/support/topic/theme-update-and-caching-problem/.
Best regards,
YigitHi,
Could you please use either – https://wordpress.org/plugins/wp-super-cache/ or – https://wordpress.org/plugins/comet-cache/? Many users are only using cache plugins and not server side cache. Once we clarify server side cache issue, you could compare cache plugins with server side cache on a testing installation :)
Best regards,
Yigit
