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  • March 10, 2020 at 12:14 pm #1191783
    BenjaminSavalle

    Hi,
    I’ve got this message on my front page :

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 1653

    Warning: array_flip() expects parameter 1 to be array, bool given in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 501

    Warning: Invalid argument supplied for foreach() in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 508

    Warning: session_start(): Cannot start session when headers already sent in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php on line 69

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 1653

    Warning: array_flip() expects parameter 1 to be array, bool given in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 501

    Warning: Invalid argument supplied for foreach() in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 508

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 1653

    Warning: array_flip() expects parameter 1 to be array, bool given in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 501

    Warning: Invalid argument supplied for foreach() in /home/customer/www/benjamin-savalle.com/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 508

    I’m using Version 4.7.3
    Do you know what cause this message ?

    Best Regard,
    Ben.

    March 10, 2020 at 1:10 pm #1191806
    Yigit

    Hey Ben,

    Thanks for contacting us!

    Could you please post FTP and WP admin logins here privately so we can look into it? :)

    Best regards,
    Yigit

    March 10, 2020 at 1:31 pm #1191818
    ckerr44

    We are experiencing something similar —

    WordPress database error Got a packet bigger than ‘max_allowed_packet’ bytes for query UPDATE 74f21EA_options SET option_value = ‘a:307839:{s:68:\”avia-footer-scripts-49a66ed926409f0e8312d1fbacba1231—5e445c60120b8\”;b:1;s:68:\”avia-footer-scripts-97639d5c4a28847dbc8b7a5b3c67b221—5e445cb78bf81\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-97639d5c4a28847dbc8b7a5b3c67b221—5e445cb889c81\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-97639d5c4a28847dbc8b7a5b3c67b221—5e445d440ffd2\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-97639d5c4a28847dbc8b7a5b3c67b221—5e445d459015d\”;s:21:\”error-generating-file\”;s:68:\”avia-footer-scripts-97639d5c4a28847dbc8b7a5b3c67b221–

    March 10, 2020 at 1:36 pm #1191821
    Yigit

    Hi,


    @ckerr44     Your website do not load on my end due to database error. Please try disabling file merging in Enfold theme options > Performance tab.

    If you would like us to look further into it, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.

    Best regards,
    Yigit

    March 10, 2020 at 1:47 pm #1191826
    BenjaminSavalle
    This reply has been marked as private.
    March 10, 2020 at 2:04 pm #1191830
    Yigit

    Hi,

    I deleted the theme and re-installed it and that helped. Please review your website :)

    Best regards,
    Yigit

    March 10, 2020 at 2:07 pm #1191834
    ckerr44

    We are waiting on the host to clear out the error log so we can get the site back up. Would you recommend re-uploading and installing them theme as the best strategy?

    March 10, 2020 at 2:11 pm #1191835
    Yigit

    Hi,


    @ckerr44     your case is actually different. Please refer to this post – https://kriesi.at/support/topic/dynamic_avia-making-way-too-many-calls/#post-1182734. If you need assistance with this, please start a thread after error log has cleared so we can look into it :)

    Best regards,
    Yigit

    March 10, 2020 at 4:27 pm #1191897
    ckerr44

    Folks – We got the site back-up. Would you be able to take a look?

    March 10, 2020 at 4:35 pm #1191899
    Yigit

    Hi,


    @ckerr44     I replied to your thread – https://kriesi.at/support/topic/enfold-error-log-crashing-site/. Let us continue there.

    Best regards,
    Yigit

    March 10, 2020 at 9:37 pm #1192017
    BenjaminSavalle

    Hello !

    Thx for your reply. The issue seemed to be solved, but I activated my plugins and then I wasn’t able to log into my WordPress Panel. So I
    I disabled them all, and the warnings are back again.

    March 11, 2020 at 1:31 pm #1192263
    Yigit

    Hi,

    Then it must be one of the plugins causing the issue. Could you please try de-activate them all and activate one by one to find the culprit?

    Best regards,
    Yigit

    March 11, 2020 at 6:50 pm #1192398
    BenjaminSavalle

    I did some test today. It seems Wordfence is causing the issue. But it works fine with other theme, so they must be a conflict between Enfold and Wordfence. Right now, all of my plugins should be desactivated, but I’m not able to connect to WordPress Panel

    March 18, 2020 at 2:00 pm #1194111
    Ismael

    Hi,

    Sorry for the delay. We are able to get in to the dashboard today without encountering any errors. Is this fixed?

    If I am not mistaken, the errors that you posted above are caused by an upgrade to a later version of PHP and its incompatibility with older versions of the theme, which contains deprecated functions. Upgrading the theme to v4.7.3 should fix the issue.

    Best regards,
    Ismael

    March 18, 2020 at 2:06 pm #1194113
    Ismael

    Hi,

    Sorry for the delay. We are able to get in to the dashboard today without encountering any errors. Is the issue fixed?

    If I am not mistaken, the errors that you posted above are caused by an upgrade to a later version of PHP and its incompatibility with older versions of the theme, which contains deprecated functions. Upgrading the theme to v4.7.3 should fix the issue.

    Best regards,
    Ismael

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