Forum Replies Created
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Hey Mike,
Sorry for the late reply!
Could you please use this plugin – https://wordpress.org/plugins/loco-translate/ and update the strings as needed? If you would like us to look into it, please post WP admin logins and correct translation of the strings for “Sie” version :)
Best regards,
YigitApril 17, 2020 at 9:44 am in reply to: DSGVO, Google Conversion-Tracking-Tag und Cookie Consent #1204660Hi,
Please see the link in private content field below. Debug.log is inside /wp-content/ folder.
Best regards,
YigitHi,
Does it not sign in when you click “Sign In”? If it does not, could you please try using another browser?
If that too does not help, please contact Envato support and inform them about the account issue you are having.
Best regards,
YigitHey,
Thanks for contacting us!
You can refer to this section on our documentation – https://kriesi.at/documentation/enfold/mailchimp-signup/#mailchimp-integration for MailChimp integration. You would need to go to your MailChimp account and generate a key and simply insert it in Enfold theme options :)
If you have any other questions or issues, please register to our support forum using your purchase code – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Cheers!
YigitHi Mohan,
Yes, that is correct :) Each domain requires a separate license so in case you would like to make a second website using Enfold, then you would need another license however for each domain, it is a one time payment.
You can simply refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and gerenate a Personal Token and insert it in Enfold theme options to receive auto updates from WordPress dashboard and update the theme with a few clicks.
Cheers!
YigitApril 17, 2020 at 8:34 am in reply to: GTC and revocation instruction do not show up in email order confirmation #1204634Hi,
Sorry for the late reply!
We have not received such report and you are having this issue since November 2019 so there could be a plugin conflict on your installation.
Have you tried de-activating all active plugins except for WooCommerce and Germanized and check if that helps?In the meantime, we will set up an installation with your settings and try to reproduce the issue.
Regards,
YigitHey,
Sorry for the late reply!
Instagram has limitations on shared servers so our widget may not work on shared servers. However we have implemented Smash Balloon Social Feed plugin into Enfold which is way more advanced than our widget.
Please install this plugin – https://wordpress.org/plugins/instagram-feed/ and go to plugin settings authorize your account.
Then you can use Smash Balloon Instagram widget and Instagram element under Plugin Additions tab of Advanced Layout Builder :)Regards,
YigitHi Mohan,
Thanks for contacting us!
It is a one-time fee for a single license. Lifetime updates and 6 months of support is also included in the price.
We provide support and answer pre-sale questions using these forums so if you have any other questions, please let us know :)
Regards,
YigitHi Coeval,
Please add following code to Quick CSS
.avia-menu.av_menu_icon_beside { float: right; padding-right: 0; margin-right: 0; }Best regards,
YigitHi Shuaib,
Please make sure to clear cache after making changes on your site. That should clear out the issue.
Best regards,
YigitHi,
Sorry for the late reply.
I checked your page and slider shows up on my end. You had a whitespace element right above it. I deleted it and updated your page so there are no whitespace. Please review your website.
Regards,
YigitHi,
I tried disabling file merging in Enfold theme options > Performance and now i can see in console that many assets are not loading. Please try de-activating cache plugins and server side cache if you are using and check if that helps.
Best regards,
YigitHi Ike,
Thanks for contacting us!
You can post screenshots in private content field and they will be visible to only you and our moderators.
Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#captcha and insert your keys in Enfold theme options > Google Services tab. If recapthca field is missing on your end, you might be using an older version of the theme. If that is the case, please update Enfold to the latest version 4.7.4 firstly – https://kriesi.at/documentation/enfold/theme-update/.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Regards,
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitApril 16, 2020 at 8:02 pm in reply to: Custom search box in Fullwidth Sub Menu kills mobile search icon #1204518Hi Martin,
You are welcome!
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi Ralf,
Thanks for contacting us!
It seems like your transparent logo is missing. You can set it in Enfold theme options > Header > Transparency options :)
Cheers!
YigitHi Kam,
Thanks for contacting us!
All demos you can see here (including restaurant demo) – https://kriesi.at/themes/enfold-overview/ are included in Enfold theme. You can use all features displayed in demos in your installation :)
I hope that helps! Let us know if you have any other questions!
Best regards,
YigitHi Norie,
Thanks for contacting us!
You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitApril 16, 2020 at 6:22 pm in reply to: Custom search box in Fullwidth Sub Menu kills mobile search icon #1204493Hi Martin,
I updated your code to following one
function custom_search_place(){ ?> <script> jQuery(window).load(function(){ jQuery('li#menu-item-search').children().clone().appendTo(".av-submenu-container ul"); }); </script> <?php } add_action('wp_footer', 'custom_search_place');Please review your website :)
Cheers!
YigitHi,
You are welcome!
Let us know if you have any other questions or issues :)
Best regards,
YigitApril 16, 2020 at 6:05 pm in reply to: DSGVO, Google Conversion-Tracking-Tag und Cookie Consent #1204488Hi Manfred,
Sorry for the late reply!
Yes, if you have set up your accounts and tags correctly, it would work correctly.
Analytics code can be placed anywhere on the site. The reason we have placed it in footer is for better performance :)
Best regards,
YigitHi,
We are sorry for the late reply!
We cannot find out what exactly is causing the issue from dashboard. Could you please share FTP logins of your staging site privately as well?
Regards,
YigitApril 16, 2020 at 3:37 pm in reply to: Slider error: Uncaught TypeError: ie.transitions._slideTimeline.stop is not a f #1204455Hi,
LayerSlider team told me that there was an option for that, sorry we were not aware :)
I went to LayerSlider WP > Options > Advanced and enabled “Use GreenSock (GSAP) sandboxing” then enabled navigation arrows on your slider and confirmed that it helped.Please review your website.
Cheers!
YigitApril 16, 2020 at 3:24 pm in reply to: Slider error: Uncaught TypeError: ie.transitions._slideTimeline.stop is not a f #1204451Hi,
We have informed LayerSlider team regarding the issue. We are waiting for the feedback.
We will keep you updated :)
Best regards,
YigitHi,
Glad you figured it out and thanks for sharing your solution :)
Best regards,
YigitHi,
No worries at all! We are here to help :)
Let us know if you have any other questions or issues!
Best regards,
YigitApril 15, 2020 at 9:38 pm in reply to: Conflict with Enfold and Five Star Restaurant Menu plugin. #1204178Hi Steve,
Sorry for the late reply!
Could you please post FTP logins here privately as well?
Best regards,
Yigit -
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