Column Link not working for custom link with anchor

Hey spectodesign,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

Hi,
When I look at your site all 3 columns link to /services/ can you link one to /services/#technology so we can see the error.
To remove the screen reader link from the columns, Try adding this code to the end of your functions.php file in Appearance > Editor:

function custom_script(){
  ?>
  <script>
jQuery(window).load(function(){
  jQuery('a.av-screen-reader-only').remove();
  });
  </script>
<?php
}
add_action('wp_footer', 'custom_script');

Best regards,
Mike

Hi,
Thank you for the feedback, I tried recreating your page on my localhost and for the column links I used:

http://test.test/index.php/elements/
http://test.test/index.php/elements#av_section_3
http://test.test/index.php/elements#av_section_4

Notice that between the page “elements” and the IDs “#av_section_4” there is no backslash just the hash tag. Please try adjusting your links like this, as this worked correctly for me.

Best regards,
Mike

Hi,
Perhaps your Permalink structure does have something to do with this, can we have an admin login to investigate? Since this is a dev site can we try different settings and disabling scripts and plugins to try to isolate this issue?

Best regards,
Mike

Hi,
Thank you for the login, I believe some javascript is capturing the hashtag click, I see you are using a child theme so I wonder if you have any javascript in your functions.php?
Please enable WordPress > Appearance > Editor by removing define( 'DISALLOW_FILE_EDIT', true ); from the wp-config.php file to enable it unless your web hosting setup another way to manage this option.
I found that changing the hashtag to something else like a question mark allowed the url to work, but it won’t go to the anchor.
By the way you don’t seem to have a “technology” id on your /services/ page.
Anyways, on a new install the hashtags do work correctly.

Best regards,
Mike

Hi,
Thank you, I see there are many files and scripts in your child theme to go through to try to isolate the issue.
Can we also have FTP access? I’m thinking that if I copy all of your child theme files to my localhost I will be able to reproduce your error and then I can start removing scripts and files from my localhost until it is corrected.

Best regards,
Mike

Hi,
Good test, I copied your homepage to the bottom of the test page and the anchor link works, then I note that your homepage has this name “Home_feb2017” and your function.php has this reference:

// Yoast SEO remove a page entry
function sd_filter_wpseo_sitemap_entry( $url, $type, $object ) { 
	// site_url( '/home_feb2017/', 'https' );
	
	if( ! empty( $url ) ){
		//error_log('url: '. $url['loc']);
		
		if( $url['loc'] === site_url( '/home_feb2017/', 'https' ) ){
			return "";

So I believe that if you rename your homepage to a different name the link will work, I also believe that the reason the link is still not working when the functions.php is empty is due to your server cache.

Best regards,
Mike

Hi,
So the column link works fine unless it’s on the “homepage”?
I tested on my localhost and it works correctly even if it’s the “homepage”, strange.

Best regards,
Mike

Hi,
I tried debugging the javascript for the column and found this:
if( (0 == url.indexOf("#")) || ((url.indexOf(link) >= 0) && (url.indexOf("#") > 0) ) ) on line 658 of \enfold\js\shortcodes.js
Perhaps if you were to comment out the “else” function of this rule the error will be corrected. Please see the screenshots in Private Content area.
After making this change you will need to clear your browser cache, and any other cache so the edited “shortcodes.js” will load, this can be a little tricky because the browser prefers to use the cache version of any .js file.
Unfortunately, I’m not able to reproduce your error so I can’t test if this will help, but this is where the link with the hashtag is getting modified.

Best regards,
Mike

Hi,

We are sorry for the late reply!

We cannot find out what exactly is causing the issue from dashboard. Could you please share FTP logins of your staging site privately as well?

Regards,
Yigit